Created an outreach program targeting high school students under the direction of the Chancellor.Established meaningful partnerships through clear and effective communication with administrators from the Department of Education.Implemented and led projects that eased the transition from high school to KCC that included math intervention workshops, on-site testing, dual enrollment programs, presentations, and college fairs.Solidified partnerships with KCC’s Admissions, Records, and Financial Aid office by creating a mission statement and tactical plans for a more engaged and targeted workflow.Managed a grant and scholarship fund that sought to improve retention and persistence rates.Maintained high-touch and high-tech communication with prospective and current students through websites and on-line tools as an effort to increase retention and persistence rates.Created tactical and action plans that steered and aligned admissions, records, financial aid, and outreach toward the College’s Strategic Plan.Communicated with community partners to align services to meet their needs.Collected data to ensure effective use of services.Created and managed grant funded projects.Created and implemented a professional development training series around technology for student support services employees.

Provided academic and personal support to college students that were low-income, first-generation college students, and/or had a documented disability.Supervised and maintained in-person and on-line tutorial support for the KCC TRIO student participants.Conducted all necessary in-take procedures that were required under the TRIO grant guidelines.Expanded the outreach and communication with KCC TRIO participants by maximizing technology.Established productive relationships with KCC TRIO participants as an effort to increase retention and persistence rates.

Upheld the College’s open door admissions by embracing all students that were interested in pursing a college degree.Provided academic advising support to prospective and current students of KCC in an environment that matched the current student culture, such as advising in the cafeteria, on-line, and groups.Coordinated efforts to mandate New Student Orientation to all first-time college students to KCC that included organization, collaboration, and development of in-person and on-line services.

Provided academic advising support to all undergraduate students at HPU.Collaborated with the HPU Admissions Office by updating and implementing the Summer Bridge Program, which targeted prospective at-risk students with academic potential.