Saifuddin Syed Email & Phone Number

Toronto, ON, CA

Toronto, Ontario, Canada

• Modern Age Computer Consultants is a privately owned Managed Service Provider (MSP) to some of Canada’s leading insurance brokerages and law firms.
• Delivered executive support to the CEO by managing over 200 external contacts and ensuring timely communication, while overseeing daily office operations, including server maintenance, IT equipment procurement &.
• Led 'Project CDPM’ (Customer Database Platform Migration) to enhance data security and improve database management. Efficiently managed IT operations and provided strategic support, demonstrating strong technical and.

• Managed, trained, and coached new hires in shipping & delivery operations for Amazon UK, IN, and COM platforms.
• Innovated solutions to complex problems through logical reasoning and identified trends to suggest process improvements.

• Shopperz Point was an online retailer specializing in affordable, eco-friendly fashion by reselling high-quality pre-owned clothing.
• Established and managed an online e-commerce business specializing in the resale of high-quality clothing and various items.
• Developed and executed a strategic business plan, focusing on sourcing, curating, and marketing a diverse range of merchandise to a targeted audience at an affordable pricing.

• Delivered exceptional customer service as a representative at Amazon, efficiently resolving issues to enhance customer satisfaction and drive sales growth.
• Utilized strong problem-solving skills and product knowledge to manage high-volume interactions, contributing to increased sales and improved service metrics.