Lead service sales manager for east coast sales team calling on the largest Cisco customers. Focus on building new customer relationships that result in the sale of hardware, software and services. Responsible for building and executing service sale strategy critical to the development and execution of the account strategy. Over the course of 2 years grew new services business 150% while also exceeding renewal targets on average by 134%. Focused on generating sales pursuits to leverage the breadth of Cisco’s products, services, Enterprise Agreements and partners resulting in multi-year contracts with recurring revenue. Expertly and accurately forecast new business; deliver on forecast commitments; manage margins; and deliver the outcomes of my customers. Excel at managing deals through customer processes including complex contract negotiations while maintaining high levels of customer satisfaction. Strong communicator and presenter of complex ideas.

Senior account team member creating and executing on services strategy in two of Cisco’s largest enterprise customers. Developed and closed the first direct contract for Unified Communications as a Service valued at $18M over 5 years. Closed many multi-million-dollar agreements during this time. Achieved goal each year during this time averaging 136% over-achievement during this time.

Account team member selling new / renew support and guide type services to large enterprise accounts. Regularly achieved sales goals working with Fortune 500 type customers.

Service sales lead focused on selling new and renew contracts to 150 enterprise customers, state and local government.