Stephen Beale Email and Phone Number
A senior hospitality executive with a path breaking professional career spanning over three decades in managing International Luxury standard hotels in India as well as overseas. I have a varied experience in project development, operations of convention hotels, business hotels and midsize luxury resorts.Organizational contribution:•Business Strategy- developed and executed business strategy according to market dynamics and managed resource allocation to achieve company goals over a long term to maximize properties customer satisfaction, profitability, and market share. •Organizational Alignment- Manage Performance of the organization by matching best fit talent to value and agility, to develop an organizational culture beyond employee engagement. •External Stakeholders- look at the big picture by prioritizing for long term and building resilience ahead of crisis.•Sales and Marketing- develop revenue generating strategies for each property; Ensured property leaders lead their teams to develop and implement strategies for revenue and profit growth. Evaluate and re-align short- and long-term business strategies based on market dynamics.•Talent Management and Organizational accountability -Created a cohesive and high-performance leadership team to drive positive results and improvement; Ensured effective work processes, systems and teamwork were in place to maximize individual and overall property performance.•Business Information Analysis- financial performance, customer satisfaction, profit margin goals. •Revenue Management- Drive Revenue Management team to develop effective pricing strategies, customer segments, property objectives and customer satisfaction; established revenue strategies to maximize yield; grow occupancy, RevPAR, and market share by researching.•Guest and Public Relations Management- Reviewed guests and customers feedback on their experiences at properties to emphasize and promote ownership within leadership teams to address for service failures.Core Competencies• Planning and organizational skills• Fostering Collaboration.• Strategic Thinking.• Customer Focus.• Managing Talent.• Turning Vision into Action.• Drive for results.• Championing Change.• Problem assessment and analysis• Impact and influence• Modeling the Way.• Understanding our business and market.• Judgment and decision-making🌍 Stay Connectedhttps://scbhospitality.comhttps://facebook.com/scbadvisors/https://instagram.com/scb_hospitalityhttps//twitter.com/Scbadvisors
Mayfair Hotels & Resorts
View- Website:
- mayfairhotels.com
- Employees:
- 2110
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Executive Vice President OperationsMayfair Hotels & ResortsBhubaneswar, Od, In -
Sr Vice President OperationsMayfair Hotels & Resorts Oct 2024 - PresentIndia -
Area General Manager Surat.Royal Orchid Hotels Jun 2024 - Sep 2024Surat, Gujarat, IndiaArea General Manager Surat and Preopening General manager for a 288 Key All Suite Hotel. Situated strategically at the epicentre of Surat's bustling Diamond & Textile Industries and enveloped by the thriving Surat Smart City. The space boasts of indoor and outdoor spaces that suit every kind of gathering, small or large, for business or leisure. The Hotel is a perfect blend of one and two bedroom suites with modern design that amalgamates home style living and comforts of a five star hotel. The Hotel targets corporate conferences, MICE gatherings, personal celebrations, and wedding extravaganzas. -
Business Coach/ Mentor HospitalityFreelance Jun 2023 - May 2024Mentoring /coaching for aspiring or existing entrepreneurs of independent boutique hotels and resorts who want to start, grow, or repurpose their businesses. Strategic Planning: Helping entrepreneurs and CEOs develop and refine their business strategy, including market positioning, target audience identification, and growth plans tailored to the unique challenges of the boutique hospitality industry.Leadership Development: Providing guidance on leadership skills, team building, and creating a positive company culture, techniques for effective communication, conflict resolution, and motivating employees.Financial Management: Assisting with financial planning, budgeting, and cash flow management to ensure sustainable growth and profitability. Provide strategies for cost control, pricing optimization, and investment decisions.Marketing and Branding: Advising on marketing strategies to increase visibility, attract customers, and build a strong brand presence in the competitive hospitality market.Operations Optimization: Offering insights into streamlining operations, improving efficiency, and enhancing the guest experience. Networking and Partnerships: Facilitating connections with industry experts and strategic partners to support business growth and expansion opportunities.Personal Development: Providing support and encouragement for personal and professional growth, including work-life balance, stress management, and resilience-building strategies.Engaging in a mutually beneficial relationship, valuable insights, skills, feedback, and networks to enhance their personal and professional goals.
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Country HeadSun Africa Hotels Apr 2022 - Nov 2022KenyaWe are a chain of luxurious hotels in Kenya with a rich diverse history dating back to 1927, being one of the first establishments in Africa. Sun Africa Hotels offers the perfect combination of bush and scenic safari holidays with varied choices and the presence of hotels make it simple for savvy travelers to choose.Our aim is to offer the highest standards of hospitality and services at all of our hotels and lodges located at the best places in Kenya.Choose from our collection of extraordinary hotels, whether you’re looking for a stylish colonial hotel, luxurious beach resort, eco-friendly adventure, wild life game park lodges, whatever travel experiences you desire, we have the perfect location for you. -
DirectorScb Hospitality Advisors & Consultants (Opc) Private Limited Feb 2021 - Mar 2022Bengaluru, Karnataka, India𝗦𝗖𝗕 𝗛𝗼𝘀𝗽𝗶𝘁𝗮𝗹𝗶𝘁𝘆 is a hotel management consultancy company specializing in independent, boutique and lifestyle hotels.Our consulting services cover the following areas-𝗡𝗲𝘄 𝗛𝗼𝘁𝗲𝗹𝘀• Concept Development & Design guideline.• Feasibility Study• Project Management coordination.• Budgeting & Forecasting• SOP Development• Hotel Pre- Opening.𝗘𝘅𝗶𝘀𝘁𝗶𝗻𝗴 𝗛𝗼𝘁𝗲𝗹𝘀• Benchmarking• MIS Reporting• Business Review• Budgeting & Forecasting• Asset Management• Strategic Advice• Revenue Management strategy.• Sales & Marketing Strategy.
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Sr Vice President OperationsThe Zuri Hotels & Resorts Mar 2013 - May 2020Bengaluru Area, IndiaMarch 2013 till May 2020 Designation held- Senior VP Operations.The Zuri Group global (Member of PHG) which own and operate-• Zuri Whitefield hotel Bengaluru a 5* Business hotel.• Zuri White sands Goa 5* resort and casino in South Goa.• Zuri Kumarakom, Kerala 5* resort and Spa.• Diani Reef Beach 5* resort and Spa Mombasa.• Liner hotel Liverpool.Responsibilities-• Business Strategy Development and execution- developed and executed business plans to maximize properties customer satisfaction, profitability, and market share. Ensured each property leadership team was accountable for successful delivery of business plans. • Sales and Marketing- Worked closely with Sales and Marketing team to develop revenue generating strategies for each property to achieve established goals. Ensured property leaders lead their teams to develop and implement strategies for revenue and profit growth. Evaluate and re-align short- and long-term business strategies based on market dynamics.• Talent Management and Organizational accountability -Created a high-performance leadership team to drive positive results and improvement. Ensured effective work processes, systems and teamwork were in place to maximize individual and overall property performance.• Business Information Analysis- Reviewed business-related data for market share, financial performance, customer satisfaction, ensure all properties operated within budgetary guidelines, achieved profit margin goals.• Revenue Management-Worked closely with Revenue Management team to develop effective pricing strategies, customer segments, property objectives; established revenue strategies to maximize yield; grow occupancy, RevPAR, and market share.• Guest Satisfaction Management-Reviewed guests and customers feedback on their experiences at properties; utilized guest/customer feedback to recognize outstanding employee service performance, improve service delivery. -
CooThe Windflower Resorts And Spa" Jun 2011 - Mar 2013South India.The Windflower is a group of eight resorts and spas located across South India in Unique destinations which promise you an escape from the ordinary. Role.• Develop the Brand windflower operating and product standards and ensure roll out.• Develop the criteria document for architecture, Interior design and operating standards to be followed for new developments.• Develop the growth strategy to expand the footprint across the country by identifying new assets for takeover by lease or accusation as well as green field projects.• Develop and implement strategies for revenue and profit growth• Develop and monitor budgets and forecasts.• Maintain and grow customer loyalty base with high levels of customer satisfaction,• Owner and brand relationship building.• Develop a strategy to increase presence and growth of business on e-commerce channels.• Oversee the Resort operations to ensure EBITA maximization. -
Vice President OperationsThe Chancery Hotels Jul 2006 - Jun 2011BangaloreJoint as General Manager and promoted as Vice president Operations in 2008 The Chancery Pavilion - A 240 key five star business hotel located in the CBD. The Chancery - A 120 keys four star business hotel located in the CBD of Bangalore. • Overseeing hotel operations, establishing corporate business and growth strategy and managing brand standards.• Develop and monitor budgets and forecasts.• Drive strategies for top line growth and Ebita maximization • Mentoring of General Managers, corporate personnel to develop performance management system for benchmarking hotels against aspirational competitive set. Oversaw operating, marketing and capital budgets.• Played a key role in identifying and selection of brand/Chain for our flagship hotel.• Played a lead role in appointing financial advisory firm for a financial restructuring of assets of the holding companies -
Group General ManagerAseania Resorts Sdn Bhd. Oct 2004 - Jun 2006MalaysiaWas heading the operations of Aseania resorts Malaysia located on three island with a total of 312 keys spread across in Lankawi,Terranganu and Johor coast.I was also overseeing the development of two very premium five star luxary spa and resorts under the brand sari pacfica resorts sdn bhd which had a combined inventory 108 keys.
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General ManagerThe Ramee Guestline Resort Bangalore, Nov 2002 - Oct 2004IndiaThe Ramee Guestline Formerly managed by Accor hotels and resorts,where I was heading the overal operation and refurbishment of the hotel. Re positioned the unit from a resort to a buisness hotel,transitioned the hotel from Negative NOP to 25 % GOP.The hotel was aquired and managed by Ramee hotels and resorts. The hotel had extensive Banqueting and conferencing facilities.
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General ManagerThe Royal Palms Estate Mumbai Dec 2001 - Nov 2002I was responsible for the operations of the club house located on 240 acre estate as well as service apartments
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General ManagerImperial Group Of Hotels Uganda Dec 1997 - Dec 2001I was the start up General manager for this 229 keys Five star buisness and convention hotel located in Entebbe overlooking the great Lake Victoria.During my tenure here I have hosted over 20 heads of state form nations over the globe,Bill Clinton president of United States of America,Tun Dr Mathair Primeminister of Malaysia,Robert Mugabe of Zimbabwe to name a few. The Banquet and convention facilities had a capacity of 30 pax to 2000 pax combined.
Stephen Beale Education Details
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Ihmctan DadarHotel/Motel Administration/Management -
St Georges College AgraEconomics -
St Peters College Agra10Th
Frequently Asked Questions about Stephen Beale
What company does Stephen Beale work for?
Stephen Beale works for Mayfair Hotels & Resorts
What is Stephen Beale's role at the current company?
Stephen Beale's current role is Executive Vice President Operations.
What schools did Stephen Beale attend?
Stephen Beale attended Ihmctan Dadar, St Georges College Agra, St Peters College Agra.
Who are Stephen Beale's colleagues?
Stephen Beale's colleagues are Vivek Chhetri, Sweta Mohanty, Sudarshan Gurung, Sobhana Jha, Kartikeswar Rout, Sunny Kumar, Durga Charan Shaoo.
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