Leads the work of creating programs, exhibits, and partnerships that expand public awareness and inspire hope through an enriched understanding of the life and legacy of Mary Baker Eddy and the history of the Christian Science movement. Directs all activities of the Library’s Programs and Communication Department: programs; exhibits; marketing and public relations; website and social media; internal and external communications; creative services; and intellectual property. Partners with the Research and Collections Department to extend the Library’s mission. Responsible for operational requirements of the Library and for making important day-to-day and long-term planning decisions. Member of the Library Leadership Team, along with the Executive Director and Senior Manager for Research and Collections.

Focus on developing and executing all communication activities for a library/museum that welcomes over 60,000 visitors yearly. Reported to Executive Director and serves on Management Team. Managed marketing and public relations; creative services; web and social media. Responsible for overseeing all intellectual property issues, working with General Counsel's office. Wrote and edited for print and web. Copyedited all outgoing communications. Prepared annual communication plan. Collaborated in creating and developing programs and exhibits.

Responsible for serving a staff of 25-30, including hires and exits; recruiting; interviewing; benchmarking; compensation/benefits; performance evaluations; performance issues; employee development.

Maintained the smooth functioning of all Library spaces and activities. Managed day-to-day operations; care and maintenance of public areas, exhibits, and offices; technology operations; security and safety; program and event coordination; staffing. Led guided tours to groups of all sizes.

Managed a staff of 25-30. Oversaw weekly 28-page magazine, monthly 64-page magazine, daily column in The Christian Science Monitor, weekly half-hour radio program, and related website featuring original content. Reviewed and edited, on an annual basis, over 1,000 print/web articles and 250 hours of audio programming. Wrote and published over 100 regularly assigned editorials and columns that conveyed the voice of the organization. Supervised human resource policies and procedures, employee relations, and employee development.

Reduced lead time in production of a weekly print publication by over 50%, through establishing new editorial direction, revamping of planning and assignments, and implementing a curriculum of best journalistic practices. Supervised the cross-functional integration of department’s print and web publication/audio programming activities, which maximized resources and the repurposing of content, and set the stage for a major move to web-first publishing. Responsible for planning, editing, and publication/broadcast of weekly print and radio products.

Produced daily inspirational column that has been a regular Monitor feature since its inception in 1908. Singlehandedly responsible for all aspects of the work, including assignments; editing; writing; scheduling; proofreading. Responded to breaking news events. Developed style guidelines.

Edited articles and features for weekly and monthly print publications.