Stephanie Crabtree Email and Phone Number
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Over the course of my 20+ year career I have been passionate about helping clients excel in the digital world. I have diverse agency experience and am currently responsible for leading a spectrum of digital and commerce initiatives for a portfolio of clients across a diverse industry verticals. And, I believe nothing is more rewarding than driving real impact for our clients.I have spent my career driving digital innovation and reinvigorating brands and experiences that connect consumers to brands across all channels and all industries. I have had the pleasure of working with some of the most respected brands such as AT&T, Expedia, Legrand, Starbucks, T-Mobile, Nordstrom and Microsoft.Areas of expertise: Business, brand/digital & marketing strategy, customer experience definition & vision setting, sales enablement, ecommerce, demand generation and integrated product and brand launches. P/L ownership, account relationship development and expansion. - Maximizing customer satisfaction and account growth- Building, managing and motivating exceptional high performing teams- Skilled at assessing needs and driving business impact
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Senior Vice President Of Customer SuccessSmithAtlanta, Ga, Us -
Svp Of Customer SuccessSmith Jan 2007 - PresentColumbus, Ohio, UsSmith goes beyond the traditional digital agency. We focus on converting our clients’ potential into performance. And, with over 20 years of commerce experience at our core, we bring deep expertise, coupled with an unparalleled passion for results, to every engagement. Working hand-in-hand with our clients, we consistently produce commerce experiences that help brands and businesses do more than simply improve. We help them thrive.As a VP of Customer Success, I am responsible for establishing and cultivating long-term client relationships with clients such as AT&T, Expedia, CDK Global, Safeco / Liberty Mutual, Covetrus, T-Mobile and Starbucks. This includes, ensuring an intimate understanding our clients’ short-term and long-range interactive needs to provide strategic guidance and services that map to their needs.And, supporting the successful growth of account team members enabling work/life balance. Ensure team has necessary resources and budget to deliver high quality digital experiences that delight and exceed customer expectations. -
Client DirectorSaltmine 1999 - 2006Seattle, Wa, UsResponsibilities included: • Acquisition, management and expansion of client relationships.• Oversaw the management and execution of complex e-commerce and web-based solutions through definition, design, development and deployment. • Owner of client budgets up to $8MM annually, across all digital touch points. • Lead efforts by cross functional groups including Strategy, User Experience Design, Business Intelligence, Web Development, Site Optimization and Search Engine Optimization.• Direct and mentor junior account management staff.Clients included: AT&T Wireless, Corbis, Expedia, Fred Hutchinson Cancer Research Center, Northwest Hospital, Microsoft, Virtuoso, REI, West Marine and Zumiez. -
Account Supervisor / Account ManagerParallel Communications 1995 - 1999Responsible for:* Management of agency's technology and B2B focused accounts. • Oversaw the creation and execute strategic marketing/ communication plans, including: market research, branding, PR, collateral, point-of-purchase materials, print and broadcast advertising, direct marketing, interactive/Web-based communications and tracking and analysis.• Responsible for new business development, proposal writing and participation in new business presentations. • Managed client budgets ranging from $100k-$3MM annually.Clients included: Microsoft, ImageX.com, Advanced Radio Telecom, Gene Juarez, INTERLINQ Software
Stephanie Crabtree Skills
Stephanie Crabtree Education Details
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University Of WashingtonPr And Marketing -
University Of Washington
Frequently Asked Questions about Stephanie Crabtree
What company does Stephanie Crabtree work for?
Stephanie Crabtree works for Smith
What is Stephanie Crabtree's role at the current company?
Stephanie Crabtree's current role is Senior Vice President of Customer Success.
What is Stephanie Crabtree's email address?
Stephanie Crabtree's email address is st****@****ail.com
What is Stephanie Crabtree's direct phone number?
Stephanie Crabtree's direct phone number is +120670*****
What schools did Stephanie Crabtree attend?
Stephanie Crabtree attended University Of Washington, University Of Washington.
What are some of Stephanie Crabtree's interests?
Stephanie Crabtree has interest in Science And Technology.
What skills is Stephanie Crabtree known for?
Stephanie Crabtree has skills like E Commerce, Digital Marketing, Strategy, Account Management, Advertising, Crm, Integrated Marketing, Direct Marketing, Digital Strategy, Marketing, Online Advertising, Management.
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