Stephen Fleming Email & Phone Number

Dublin, Ie

Dublin, County Dublin, Ireland

IT Systems Administrator to internal staff at Currency Fair/Assembly Payments - Zai.// Delivering top-tier IT support to enhance internal staff IT experience, minimizing downtime, and optimizing productivity.// Expertly configuring, deploying, and maintaining a wide range of ICT systems, including PCs (Macs & Windows), mobile devices, Unified Endpoint Management console, IoT devices, and security programs.// Streamlining on-boarding/off-boarding processes with provisioning and de-provisioning of software, hardware, and access levels, leveraging LDAP, Active Directory, and external IdP protocols.// Diligently managing comprehensive IT documentation and procedures to ensure system integrity.// Safeguarding email communications by maintaining and evaluating email security configurations using SPF, DKIM, and DMARC protocols.// Antivirus, malware detection, monitoring, and reporting with Bit Defender for robust system security.// UEM, device connectivity and patch management with Ivanti Neurons & Ivanti Cloud// Manage IT support queue and requests in a timely manner, using ticketing systems// Zendesk & Jira. Strong focus on customer service - won quarterly employee awards for Customer Success.

Dublin, County Dublin, Ireland

// Provided technical IT and Salesforce support to Salesforce employees globally, ensuring uninterrupted operations. // Hardware and software management: troubleshooting for laptops (Apple, Dell, and HP), desktops (Apple and HP), corporate mobile devices (IOS/Android) along with standard peripherals, and hardware provisioning/imaging. // User and admin OS support including Mac OSX/IOS, Windows; TCP/IP networking support and troubleshooting for corporate and remote user environment with LAN, WAN, and VPN implementations globally.// Administered operating system and application security models, including permissions, user access, and access management for new hires and terminations. // Excelled in supporting the Software Asset Management Team, analyzing and provisioning software asset cases, and earning recognition as a Subject Matter Expert.// Delivered empathetic customer service, consistently meeting weekly targets and fostering teamwork while demonstrating strong analytical thinking. Consistently achieved 5 Star CSTAT ratings.

Dublin, Ireland

Specialist in corporate portraits, PR, real estate & event photography.Organizing all photo shoots from conception to delivery. This involves concept design, business management, producing, directing all departments, subjects and production assistants on live shoots as well as editing and delivery of final product to the clients.

Rds Dublin 4

Leveraged 5 years of commercial security experience as a fully licensed static security officer at the RDS Dublin.Track record in managing safety equipment, policies, procedures, and strategies for handling various situations.Prepared and submitted detailed reports to managers regarding daily activities and irregularities.

Parnell Street Dublin

Executed procurement responsibilities within a leading construction company, focusing on cost-effective expenditure management through supplier pricing and negotiation.Proficiently processed material and plant orders using the company CRM. Cross-functional collaboration with accounts payable, construction director, site agents, QS Department, site clerks and safety officers to ensure seamless operations.

Education record

Level 5 Diploma In Social Media For Business, Fetac Level 5

Recently completed course with lecturers Joe Wilde & John Bruun. Course Included SOCIAL MEDIA MARKETING CRM- Brand Perception-Content.

Education record

On The Job Training, Data & Fintech Compliance