Steven Briggs Email & Phone Number

England, United Kingdom

London, England, United Kingdom

A 2 year rotational programme designed to kick start a career in technology.Consisting of 5 weeks learning with QA and then 4 x 6month rotations within Group Technology or Product at Sky.

Leeds, England, United Kingdom

During a 6-month rotation in the Digital Services and Innovation Team, I contributed to data-driven decision-making and digital transformation initiatives. My key responsibilities included:Data Analysis & Visualisation: Utilised Tableau and Looker Studio to analyse and manipulate data, creating meaningful visualisations and reports to support strategic insights.Data Set Integration: Introduced a new dataset for the analytics team, improving the scope and depth of data analysis for enhanced business intelligence.Digital Adoption Investigation: Conducted investigative research on digital adoption trends, identifying areas for improvement in user engagement and digital service uptake.Adobe Analytics: Leveraged Adobe Analytics for in-depth data analysis, tracking key performance metrics and providing actionable insights to drive digital initiatives.Stakeholder Engagement: Managed and engaged with stakeholders within the identity teams, ensuring alignment on project objectives and outcomes.Cross-Team Collaboration: Worked closely with cross-functional teams, including collaboration with teams based in Italy, to align strategies and deliver on shared objectives.

Leeds, England, United Kingdom

As part of a 6-month rotation within the Operations & Operational Readiness Team, I worked as an Analyst, supporting and enhancing in-house products developed by the team. My key contributions included:Data Analysis: Conducted investigative analysis of ingested data using SQL on Google Cloud to identify trends, troubleshoot issues, and optimise processes.Predictive Model Overhaul: Led the overhaul of the predictive concurrency model, improving forecasting accuracy for Premier League, NFL, Bundesliga and Serie A eventsManual Testing: Performed comprehensive manual testing of in-house applications, including dashboards and mobile apps, to ensure functionality and performance.Test Process Improvement: Developed and refined manual test cases to enhance testing efficiency and accuracy.Reporting: Generated detailed weekly reports, providing insights into the world of OTT Streaming.Usage Monitoring: Leveraged Google Analytics to monitor and assess user engagement with dashboards and apps, providing insights to optimise product usability and performance.

West Yorkshire, England, United Kingdom

Installation of Fibre to Premises infrastructure at customer homes.

Field Based

Installation and and Service of Satellite Tv Systems, With a focus on providing high end Customer Service.

United Kingdom

Sky Q Technical Engineer covering the North of England, Day to day Operations Include*High level Escalated technical investigations for the Sky Q Product.- *Providing technical knowledge to field engineers and team managers.*Working with the product team to Prove Product and install theories.*New Project Work surrounding the SKY Q Product.