Stefano Caruso Email & Phone Number

Napoli, Campania, Italia

Italia

The Talent Management Review (TMR) is the Group wide annual process for talent identification, evaluation and development. It is a continuous process to provide high performing, high potential employees with a differentiated development framework to accelerate their careers and foster their development.Talents in UniCredit are identified on the basis of the following criteria: Performance and Potential combined with motivation and willingness to take ownership of own development.

Napoli, Campania, Italia

Caserta, Campania, Italia

Region Sud, Italia

Napoli, Italia

• Coordination Remote Advisory activities of the Wealth Management Consultants Team and the Small Business Consultants Team, overseeing the operational effectiveness/efficiency of the business model.• Representing a point of synthesis for commercial and operational issues relating to the Remote Advisory service model, ensuring the attention to the following tasks: risks, customer satisfaction, achievement of commercial objectives and Teams activities prioritization.• Contribute… Show more • Coordination Remote Advisory activities of the Wealth Management Consultants Team and the Small Business Consultants Team, overseeing the operational effectiveness/efficiency of the business model.• Representing a point of synthesis for commercial and operational issues relating to the Remote Advisory service model, ensuring the attention to the following tasks: risks, customer satisfaction, achievement of commercial objectives and Teams activities prioritization.• Contribute to Remote Advisory business development by extending the coverage of the service on the branches and favoring the implementation of processes and procedures for the model's growth. Show less

Salerno, Italia

• Sharing with the Area Manager the Transformation Plan to engage the team, facilitate the adoption of the proposed solutions and transfer the vision and benefits of change.• Ensuring the adoption and operation of the Network Footprint (branches closures, new branches formats).• Accelerating the activation of Migration processes.• Activating and monitoring the migration of the Area toward Digital and Advanced Channels.• Identifying Top Talents and Key Resources to promote new… Show more • Sharing with the Area Manager the Transformation Plan to engage the team, facilitate the adoption of the proposed solutions and transfer the vision and benefits of change.• Ensuring the adoption and operation of the Network Footprint (branches closures, new branches formats).• Accelerating the activation of Migration processes.• Activating and monitoring the migration of the Area toward Digital and Advanced Channels.• Identifying Top Talents and Key Resources to promote new solutions and processes between customers and colleagues.• Maximizing the Cross Selling initiatives (4 streams: Payroll Customers, Dies, Big Merchant, Real Estate) for the customers.• Expanding Capital Light Finance operations.• Is responsible for performance and results of the branches within the Commercial Area in term of revenues, customer base and customer satisfaction as delegated by the Area Manager.• Evaluates commercial potential of his area providing regularly market trend reports to the Branches.• Coordinates the operations and profitability of these branches and supervises day to day management of branches. Ensures the continuous monitoring of business trend and the management of any appropriate action.• Responsibility for budgets designated to business hospitality.• Sets and negotiates specific product/service terms.• Provides guidance and coaching for branch managers.• Serves as bank's local representative Show less

Cosenza, Italia

• Supervises performance and results of the branches within the District.• Cooperates to evaluate commercial potential of his area providing regularly market trend reports to the District.• Leads and supervises a team of branch managers. Sets their priorities to ensure task completion. Provides guidance and coaching for branch managers.• Coordinates the operations and profitability of these branches and supervises day to day management of branches.• Adapts commercial plans and… Show more • Supervises performance and results of the branches within the District.• Cooperates to evaluate commercial potential of his area providing regularly market trend reports to the District.• Leads and supervises a team of branch managers. Sets their priorities to ensure task completion. Provides guidance and coaching for branch managers.• Coordinates the operations and profitability of these branches and supervises day to day management of branches.• Adapts commercial plans and priorities to address resource and operational challenges.• Sets and negotiates specific product/service terms.• Deals with complex customer account issues / complaints. Solves unique and complex problems that have a broad impact on the business.• Guarantees enforcement of division's credit risk policies within the District.• Serves as bank's local representative. Show less

Napoli, Italia

• Is responsible for branch performance in term of revenues, customer base and customer satisfaction.• Ensures the continuous monitoring of business trend and the management of any appropriate action.• Focuses on portfolio management in order to maximize customer retention as well as new acquisition.• Is in charge of respect of credit policies, operational and risk management of his branch.• HR management and development (professional growth, skills and competencies'… Show more • Is responsible for branch performance in term of revenues, customer base and customer satisfaction.• Ensures the continuous monitoring of business trend and the management of any appropriate action.• Focuses on portfolio management in order to maximize customer retention as well as new acquisition.• Is in charge of respect of credit policies, operational and risk management of his branch.• HR management and development (professional growth, skills and competencies' enhancement, definition of individual financial targets).• Ensures high levels of customer satisfaction and service level (included cross activities).• Is in charge of enforcement of security policies. Show less

Caserta , Italia

• Supervises complex customer portfolios (diversified customers, requesting advanced products and services).• Builds deeper relations (searches for sales possibilities, matches complex product offers, handles complaints).• Controls customer documentation, conducts advanced customer analysis and interpretations in order to understand customer needs and to improve their operational activity.• Conducts cross and up-sell analyses on portfolio including new acquisitions.• Supports… Show more • Supervises complex customer portfolios (diversified customers, requesting advanced products and services).• Builds deeper relations (searches for sales possibilities, matches complex product offers, handles complaints).• Controls customer documentation, conducts advanced customer analysis and interpretations in order to understand customer needs and to improve their operational activity.• Conducts cross and up-sell analyses on portfolio including new acquisitions.• Supports realization of sales strategy.• Acts as contact person for customers. Show less

Caserta , Italia

• Manages the relationship with SB customer through financial evaluation and satisfaction of their specific needs.• Monitors the performance of his customers' portfolios and set the proper actions for the achievement of their commercial targets.• Screens and evaluates clients' demands within portfolio in a risk management approach.

Caserta , Italia

• Supports relationship managers to manage customer relationship and to fulfill sales tasks through efficient daily activities and suitable commercial assistance.• Starting from the documentation supplied by customers elaborates and processes credit reports with particular focus on the evaluation and management of credit risk.• Executes and documents all current account transactions following customer needs.• Takes care of outstanging settlement related to expiring operations.•… Show more • Supports relationship managers to manage customer relationship and to fulfill sales tasks through efficient daily activities and suitable commercial assistance.• Starting from the documentation supplied by customers elaborates and processes credit reports with particular focus on the evaluation and management of credit risk.• Executes and documents all current account transactions following customer needs.• Takes care of outstanging settlement related to expiring operations.• Handles standard enquiries and customer complaints.• Prepare documentation for granting of credit products (e. g. opening credit accounts/checking legitimation of documents/acquiring and up-dating terms and conditions in the information system). Show less

Benevento, Italia

• Provides customer and relationship services to Mass Market customers, in cooperation with the Branch Head, in order to improve customer satisfaction.• Contributes to the achievement of sales targets through efficiency and commercial contribution.• Manages all administrative activities related to mortgages, personal loans and credit lines.

Laurea L In Giurisprudenza

Diploma