Ian Steele Email & Phone Number

Milton Keynes, England, United Kingdom

Horsham, West Sussex

Working with the Eurovia UK and Ringway to identify current and future systems and design integrated solutions to meet business needs using new technology, innovation and best practice.

Business solution specialist with a proven record in delivering successful solutions for internal and external customers through digital solutions, project management, web project management, website management with customer focused design and innovative ideas. These projects have an emphasis on providing efficiency savings, productivity and improved information and processes for reports and analysis to the internal customer (Clients) and internal business with a steer towards improving our digital solutions and shaping the future. These include mobile working for our workforce, savings through customer avoidable contact, improved information to our Clients, colleagues, Members, Parishes and external customers. Part of my current role is to research, propose, test, project manage and implement new solutions to help improve the efficiency and effectiveness of the business. This includes:• Rolling out pilots of new system or solutions. This includes creating business cases and budget management. • Project management - Report creation e.g highlight reports, project updates • Ensuring compliance to processes and procedures• System presentations / demonstratesMy current role also requires to have a very good understanding of our internal systems. This can include deploying, training and maintaining. These systems include:• Telematics• Works management solutions • Asset Systems• Mobile working solutions and digital solutions

Aylesbury, Buckinghamshire

I managed and developed the Transportation section of the Bucks County Council website using a variety of web developing tools. This included creating new pages and content and maintaining existing pages. There was a drive in the early days to develop the site to allow users to self-serve which helped reduce other costly contact methods

Winslow, Buckinghamshire

I was part of a team that managed customer contact for the transportation section of Buckinghamshire County Council. The main part of the roles was managing customers’ expectations and handling their requests in a professional manner. Along with delivering excellent customer service, we used to maintaining records, coordinate communication and update the Asset Management system, Symology - Highway Asset Management and Street Works Management Solution.

Providing mortgage services to the Halifax branch at Angel, Islington.

London Studios

I worked with GMTV as a stagehand on a freelance basis. My duties included working on any features on the show and generally being on hand in the studio. I also assisted with outside broadcasts where required.