Results-driven IT professional with a decade of experience as a multi-skilled IT Support Engineer and IT System Administrator. Specialized in installing, configuring, and maintaining complex information systems with a proven track record in client-focused IT support. Adept at analyzing and resolving hardware/software issues and managing diverse aspects of IT infrastructure projects, ensuring accuracy and efficiency from installation to testing.Possesses a Bachelor of Science degree in Information Technology from Mt Sierra College. Deep knowledge spans Windows Domains, Networking, hypervisors, GCP, VOIP, backup and disaster recovery tools, RMM tools, Office 365, and more. Committed to continuous learning, displaying a passion for adopting and applying cutting-edge technologies to solve real-world challenges. Recognized for a strong team spirit, deadline-oriented approach, and the ability to present complex solutions. Seeking new challenges to leverage existing skills, contribute to organizational success, and further personal and professional development.