Claims Adjuster
United States
I would respond to notifications of discrepancies reported by customers, truck lines, plant personnel, sales,field reps, customer service,etc. These notifications may be in regards to product integrity, quality, damage and/or count discrepancies. As a Claim Investigator I acted as mediator between the outside parties and internal personnel to resolve issues in an efficient and effective manner while being able to sustain good relationships with all parties.I would review… Show more I would respond to notifications of discrepancies reported by customers, truck lines, plant personnel, sales,field reps, customer service,etc. These notifications may be in regards to product integrity, quality, damage and/or count discrepancies. As a Claim Investigator I acted as mediator between the outside parties and internal personnel to resolve issues in an efficient and effective manner while being able to sustain good relationships with all parties.I would review legal documentation and determine if the parties involved have provided the required information to process a claim and have fulfilled their contractual requirements.I would gather data and relay it to teams to problem solve for customer accounts.I investigated root cause of claims (transportation, plant, sales, customer error etc.) Show less