Steen Hansen Email & Phone Number

Innovative Solution Manager / Outbound Product Manager, with 25+ years of experience delivering customer service solutions to the Utility Industry. I help to design, deliver, and implement new Sales and Service Cloud solutions. Thousands of users that in turn serves 100+ millions of end customers are currently using these solutions.- Initiator of a Sales and Service Cloud for Utilities add-on, where the idea is to provide users a beautiful experience, integrating this to their ERP utility backend. The solution is now used by more than 50 utilities around the world, from very small to very large utilities. - Worked to sell and implement CRM solutions in more than 20+ countries. I appreciate working with customers implementing newly released solutions and features.I love the challenge of in a global role, designing, and delivering functionality that is a delight for the user and service their customer in the best possible way. I am not a developer, but I do like to understand enough technical details to have views on the best technical design.Interest: Home Construction (Currently replacing roof on my house), Learning (I am a strong believer in lifelong learning, currently working to geta deeper understanding of JavaScript).I like connecting with new people, just reach out to me here on LinkedIn!

Listed skills include Sap Crm, Smart Metering, Hana Applications, Cloud Applications, and 23 others.

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  Aalborg University

  Marketing