Reid S. Email & Phone Number

Alpharetta, Ga, Us

Site Security. Investigations and risk mitigation activities:My responsibilities include conducting regular patrols, monitoring access points, responding to emergencies, and coordinating with local law enforcement. My ability to handle conflicts professionally and document incidents meticulously has been instrumental in maintaining a secure environment for guests and staff.• Developed site security strategies, implemented security procedures, and supervise security officers and guards. Enforced Covid 19 limitations and restrictions on amenities use and headcount.• Patrolled the property perimeter and parking lots. Both foot and mobile patrols. Monitoring to prevent crime in the condominium community.• Logged guests and managed access to property and amenities.• Deterred criminal acts.• Responded to emergency situations.• Responded to community members' calls/ complaints.• Coordinated with management and law enforcement as appropriate.Followed procedures for various initiatives, including fire prevention, property patrol, traffic control, and accident investigations.• Responded to emergencies to provide necessary assistance to employees and customers.• Protected the company's assets relative to theft, assault, fire, and other safety issues.• Completed reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses; obtaining signatures.

Oslo, Oslo, No

Graduatrd/ earned a Cyber and Network Security professional certificate, & COMPTIA Security+ with Georgia Institute of Technology/2U. Proven expertise with security and database information management tools. Highly capable of working with various types of networks, stellar problem-solving and critical-thinking skills, strong verbal and written communication abilities, highly capable of analytical reasoning and applying logic to situations, able to manage and work with different types of network firewalls, skilled with various programming languages, understanding of data integration, network design, and database concepts, extensive knowledge of security vulnerabilities, solutions, and risks in IT, highly organized and top attention to detail, proven ability to work together with a large team, skills with multitasking and time management.Foundation skills in network security, OSI functionality, Port protocols, Subnetting, International Networking Standards, Policies and Guidelines, Firewalls and VPNs, SSL VPN, Checkpoint, RSA, Azure, Active Directory, Wireless, Intrusion Detection, Attack Surface, Penetration Testing and Technical Findings Report Writing. Emphasis on using Splunk, Docker, Virtualization, Burp Suite, Metasploit, Security-Onion, Xss techniques, Reverse Shell, Social Engineering, Log Auditing, Intrusion Detection, and System Hardening. Advanced foundation training with the use of Kali, Linux, Ubuntu, Power shell, Python, HTML, and Java.

Atlanta, Ga, Us

Department of Corrections• Regular head counts of inmates within assigned labor detail.• Monitored inmate health and behavior; reported unusual activity to ensure safety and security.• Escorted inmates to job sites, medical facilities, classrooms, or wherever they are needed in a timely, secure manner• Assisted other Correctional Officers with the management of inmates• Conducted regular searches of inmates, work vehicles, and issued equipment for unauthorized items.• Managed confrontational situations as they arise to maintain security.• Wrote regular logs and reports of labor detail activities.• Maintained Firearms marksmanship qualifications.• Maintained First Aid, CPR, and AED certifications for rendering immediate aid.Prison work crew detail:• Operate various forklifts, Doosan electric lift. Komatsu with cascade attachment, and Mitsubishi, to move materials and load trailers with bales of recyclable materials. Operate bailing and bundling equipment. Supervise/ coordinate activities of prison inmate work detail ranging from 4 to 19 State Prisoners.• Enforce policies and regulations governing prison work detail regarding contraband or unacceptable behaviors.• Operated recycling vehicles, service vehicles, and other equipment as needed.• Perform basic vehicle inspections and maintenance.• Moved and positioned raw materials and finished components with the use of material moving equipment.

Zurich, Zurich, Ch

Primary technical resource for equipment installs, troubleshoots, services, and repairs DRAM memory electronic test equipment in the customers' cleanroom manufacturing environments, always following company standards and procedures.Installed, and configured 12 Advantest M6245 microchip electronic test handlers to achieve greater component positioning, and placement accuracy while performing system operational tests, analyzing stoppages, repairing, and modifying designs. Provided onsite field service support through the performance of installations, upgrades, repairs, and maintenance of complex capital equipment and systems. Troubleshoot to resolve technical issues directly or by referring advanced issues to offsite engineering support resources. Acted as a customer service advocate by instructing customers in the operation and maintenance of the systems. • Performed installation, repair, retrofits, upgrades, and preventive maintenance on Advantest Chip Handler equipment installed at customer sites. • Maintained an assigned installation equipment base. Including providing primary support, forecasting, conducting customer support meetings, and ensuring regular quality communication with the customer. • Assisted the customer engineering team in the receipt, installation, and testing of Advantest equipment. • Conducted equipment troubleshooting, analysis, and debugging in support of installed or operation activities. • Provided service/ Maintenance education to customers' service/ maintenance and operations staff. • Ensured that spare parts were onsite and available as specified for scheduled service requirements. • Maintained appropriate equipment and tools on hand and as required. •Continuous troubleshooting and repair issues directly or with the support of senior technical support engineers.

Provided data/ information support for Vendor qualification, Quality of service monitoring, Service level agreement negotiation, outsource partnering, and rough-cut demand forecasting. Additionally, created, and led outsource training and resource allocation forecasting, and monitored outsource assessment/ metric functions. Cross-functional/ business team participation through; customer contact, sales order, order fulfillment, pricing, payment, warranty, spares, and service contracts, and Inventory reconciliation (materials and financials). A business integration team member developed a pilot for an onsite customer repair/ installation program. Developed business process system outsourced service centers/ providers and support employees. SCOR Card Monitoring, metric and reporting quarterly, quality of activities with system/ process module administrators for multiple service providers/ centers (36 total), multiple site locations. Tier 3 corporate IT help desk/ business support, multiple systems. Custom/ ad hoc report development and data reporting OLAP and OLTP data report building. System-to-system interface maintenance and development.• Liaison to Line of Business team as primary IS resource. New business process testing, report and metric data gathering and reporting. Ad hoc report creation. Financial metrics gathering and presentation at quarterly reviews.• Lead/ facilitator in system installation and training technical support teams for new service providers and service centers. Business process creation and modification (test plan through implementation). System support and interface creation, multiple systems.• Led/ Participated in business team development of web-enabled customer-centric product and part procurement site (web-enabled sales through order fulfillment). Participated in the establishment of automated web page technologies/ interfaces across multiple systems to enable customer ‘one-stop shopping’ for products and/ or spare parts.

Orange, Ca, Us

• In-depth knowledge of SAP applications, modules, and technical implementation environment• Comprehensive knowledge of SAP implementation and configuration, and database design• Extensive knowledge of analyzing business processes and upgrading SAP systems• Ability to communicate effectively with excellent troubleshooting and analytical skills• Skilled in handling tasks independently as well as in a team environment• Responsible for providing technical support to “End User” and management of SAP applications• Handle the responsibilities of defining system specifications and identifying business requirements• Assigned the tasks of maintenance planning system design models, upgrade, building, and testing SAP applications• Responsible for SAP system configuration activities, debugging SAP business system and configuring SAP process• Perform the tasks of upgrading system applications and testing new applications• Handle the responsibilities of handling project management activities and debugging SAP business system• Handle the responsibilities of managing SAP materials management modules in a high and complex technical environment• Responsible for providing technical support to meet business user requirements.• Performed the responsibilities of the configuration of SAP applications and supporting the production environment.• Assigned the tasks of providing support in defining business requirements to meet the specifications of end-users, GAP Analysis.• Performed the responsibilities of detailed analysis and handling integration testing activities.• Responsible for preparing test cases and test scripts under the guidelines of the senior staff.• Responsible for providing SAP solutions to achieve organization satisfaction.

Palo Alto, Ca, Us

•Specific experienced with SAP modules: Product Lifecycle Management (PLM), Finance (FI), Funds Management (FM), Controlling/Cost Management (CO), Materials Management (MM), Inventory Management/Warehouse Management (IMWM), Project Systems (PS), Sales and Distribution/Reimbursables (SD), Production Planning (PP), Plant Maintenance (PM), Customer Relationship Management (CRM)

Palo Alto, Ca, Us

•Supervised, coached, and provided guidance for operators and technicians.•Leadership in the area areas of safety, quality and productivity.•Practiced mediation and facilitation when appropriate.•Administered the evaluations, ranking and pay of assigned employees.•Used corrective action processes when appropriate or needed.•Created and maintained employee development plans for team members.•Practiced leadership by example and management by walking around and engaging.•As required served as liaison to external and internal support organization when appropriate.

Palo Alto, Ca, Us

Created and executed employee development plans, performance plans. Administered performance wage reviews. Revised as appropriate to meet changing business needs and operational requirements. Set vision for the overall team, define goals and metrics, manage performance feedback process, provided coaching and mentoring to other team members and ensured continuous process/ value improvement. Ensured technical teams (process, maintenance) were contributing directly to meeting operational objectives. Challenged others to develop as leaders while serving as a role model. Process steward/ curator for research and development product lifecycle and responsible for managing technical challenges throughout the product development lifecycle. Managed technical personnel/ resources within budget and project schedule. Facilitated business team and cross functional teams meetings effectively. Delivered engaging, informative, well-organized presentations. Ad hoc performance reporting. Managed the process of innovative change effectively. Suggested areas for improvement in internal processes along with possible solutions.

Cyber And Network Security

Doctorate Of Divinity, Theology

Certification - Order To Cash, Procure To Pay Business Solutions, Supply Chain Systems