• Investigate ransomware attacks, business email compromises (BECs), nation-state threats, etc., targeting various industries and operating systems and draft tactical and strategic intelligence products that identify threat actors, trends, indicators of compromise (IOCs), and tactics, techniques, and procedures (TTPs)• Analyze malware signatures, logs, email headers, IP addresses and domains, financial statements and reports, and telecommunication records to identify evidence of malicious activity and provide guidance to affected industries• Write and review FBI and US Intelligence Community reports that strategically analyze the cyber domain, including threat actors and their TTPs, IOCs, emerging threats, attack trends, and mitigating controls• Conduct research in internal and external databases and open source intelligence (OSINT) repositories on names, phone numbers, email addresses, bank account numbers, etc.• Analyze and present research findings in concise tactical and strategic intelligence reports and oral briefings that highlight actionable intelligence and generate investigative leads• Prepare and serve legal requests and orders to financial institutions and telecommunication providers and use analytical techniques and innovative problem-solving to interpret raw data returned, including financial statements and toll records• Assist in determining the scope and strategy of cyber investigations, ranging from incident response to indictment• Prepare and deliver cyber briefings that detail common threat vectors and best cyber preparedness practices and are tailored to various audiences, such as local and state governments, real estate companies, school systems, law firms, and hospitals• Coordinate with local, state, and federal law enforcement agencies, government agencies, and businesses across various industrial sectors to develop a robust information-sharing network and enhance deconfliction capabilities

• Analyzed state and federal criminal records for individuals nationwide to determine their eligibility to purchase and possess a firearm, obtaining additional documentation, such as incident reports, judgments of conviction, court transcripts, etc., when necessary from courts and law enforcement agencies• Increased organizational productivity by drafting and updating standard operating procedures (SOPs), collaborating with consulting firms on software development, implementation, and post-deployment training, and identifying opportunities to improve training processes• Contributed substantially on numerous cross-functional projects as a member of the Standard Operating Procedures (SOPs) Team, the System Efficiency Team (SET), and the National Instant Criminal Background Check (NICS) Continual Improvement Team• Served as a relief supervisor and was regarded as a subject matter expert (SME) on SOPs, software functionality, and interpretation of criminal records and court documents• Achieved daily production levels that tripled the average production of analysts, while simultaneously ensuring the confidentiality of personally identifiable information (PII) was not breached and maintaining 100% accuracy in a fast-paced environment that relies on quick decision-making

• Managed customer relations and recorded accounts receivable and payable for approximately sixty customers• Enhanced the company’s performance by soliciting new business and developing standard operating procedures• Onboarded and trained new employees and aligned employee schedules with the workload

• Researched political developments to draft constituent letters and press releases• Briefed legislative staff on both pending and approved changes in legislation

• Utilized criminal databases to collect and review evidence and other information for district attorneys • Ensured the confidentiality of sensitive criminal information, documents, and evidence by appropriately handling, filing, and transporting it from the District Attorney’s Office to local law enforcement agencies and vice-versa• Reorganized the archived files in the warehouse so they could be retrieved more efficiently