Senior Network/Systems Technician
• Provided comprehensive technical support and network administration of Windows Desktop and Server computers, MacOS Desktop and laptop computers and both Android and iOS mobile devices.• Maintained GSuite, Microsoft Office 365 and Intra (Azure) environments.• Utilized the ConnectWise suite of services for remotely accessing and maintaining client computers, servers and other network equipment.• Managed client routers (SonicWall, Sophos, Cisco, etc.) and network switches (HPE, Cisco, Aruba, etc.)• Standardized settings across the Network, deployed and mapped printers, set access permissions on file structures, enabled secure remote access.• Virtualized servers using Hyper-V & VMWare• Deployed and maintained server and workstation backups using Datto, Cove and Windows Server backup