Senior Network/Systems Technician
- Provided comprehensive technical support and network administration of Windows Desktop and Server computers, MacOS Desktop and laptop computers and both Android and iOS mobile devices.
- Maintained GSuite, Microsoft Office 365 and Intra (Azure) environments.
- Utilized the ConnectWise suite of services for remotely accessing and maintaining client computers, servers and other network equipment.
- Managed client routers (SonicWall, Sophos, Cisco, etc.) and network switches (HPE, Cisco, Aruba, etc.)
- Standardized settings across the Network, deployed and mapped printers, set access permissions on file structures, enabled secure remote access.
- Virtualized servers using Hyper-V & VMWare