Stephanie Reeve work email
- Valid
- Valid
Stephanie Reeve personal email
I am a determined and results-focused individual with many years of progressive experience in overseeing and directing the workings of retail businesses. I have extensive experience of long-term planning, performance improvement, staff development and promoting and maximising company culture, sales and profitability whilst increasing operational efficiency and keeping the customer at the heart of everything I do. I carry a proven track record of successfully managing and delivering a number of projects including but not limited to a website re-platform including new click and collect functionality, construction and launch of a company intranet, a remote close down of an international business and complete integration and implementation of an app based selling tool.I possess a meticulous eye for analysing market trends and identifying customer buying habits that help formulate strategic sales plans to drive revenue, brand awareness and achieve business objectives. I am adaptable to any environment with the ability to cultivate strong relationships with customers, suppliers and colleagues. I am comfortable working with people of all levels and have an excellent commercial approach to solving problems and developing business processes. Iβm an articulate and assured communicator, people motivator and natural leader, who is skilled in gaining employee and business buy in to achieve personal and organisational goals. ππππ ππππππππππππ β Customer Satisfaction β Project Management β Profit & Loss Management β Annual Strategic Planning β Business Analysis/Performance β Identifying Key Trading Opportunities β Process Improvement β Budget Setting/Forecasting β Team Development β Internal Communications β Supplier Management β HR Policies & Procedures β Employee Engagement β Commercial Awareness β Senior Stakeholder Engagement β Marketing and Product Promotions β Health & Safety Legislation β Staff Management/Leadership β Multi-Site Operational Management β Business Growth β Operational Excellence/Management
-
Retail Business ManagerAesop Nov 2020 - Jul 2021London, England, United Kingdom -
Head Of Retail OperationsCath Kidston Nov 2019 - Apr 2020London, England, United KingdomReporting to the Retail Director, managed the operations of 65 retail stores and circa 850 team members with the support of 4 Regional Managers and a Retail Co-ordinator.β’ Analysed previous store results from the last financial year and set all forthcoming store sales targets and KPIs, which were re-forecasted monthly upon review of performances. β’ Full P&L accountability managed all cost lines for both stores and head office retailβ’ Owned the retail calendar, identifying key trading opportunities to support sales growthβ’ Orchestrated all communications directly to stores, focusing on clarity and tone to mirror the voice of the brand whilst ensuring that all correspondence relayed was clear and concise. β’ Reviews customer buying patterns and market trends across the estate and implemented timelines for all store openings and closures to maximise revenue and sales opportunities β’ Partnered with all retail-based suppliers, managed the relationships with managers and key stakeholders ensuring stock levels were maintained for consumablesβ’ Worked effectively and collaboratively with all departments including Marketing, IT, HR, Merchandising, and Logistics, creating a more cohesive working environmentπππ‘π’ππ―ππ¦ππ§ππ¬ β Identified Cath Kidstonβs Top 12 Stores and approached them to pilot our new training programme called βFocus 12β in preparation for Cath Kidston's imminent launch of a new service proposition. The training programme was designed with the goal of upskilling stores on personal skills, making them accountable for their performance to deliver success across the business. Due to Covid-19 and the closure of all UK retail stores the full training programme was never implemented, but the first module around coaching was very well received by store teams and the Executive Leadership Team. -
Business Systems AnalystOasis Fashion Feb 2019 - Jul 2019London, England, United KingdomAssumed the role of Business Analyst for Oasis on a 6-month contract to support all retail projects. Delivered Mercaux, (an app-based selling assist tool) into 10 trial locations and managed the project end to end, from implementation across both in-house and external systems through to team training and delivery into stores, receiving positive feedback and glowing recognition. -
Project Manager - Retail OperationsCoast Stores Nov 2018 - Jun 2019SpainManaged all aspects of closing the business in Spain, working alongside legal teams, and reporting directly to Board Members. Arranged collection and valuation of company assets alongside the removal of stock and fixtures from store sites. Managed the cash flow, ensuring enough were available to cover all invoices, wages, indemnities, and VAT payments whilst obtaining financial documentation and information relating to the compared history ensuring insolvency could be filed. Made trade decisions on pricing and to ensure we received the best price for our stock. -
Head Of Retail OperationsCoast Stores May 2016 - Nov 2018London, England, United KingdomReported directly to the Commercial Director, managed five departments including Retail, Health & Safety, Procurement, Visual Merchandising, and Store Development, having nine direct reports. The sole responsibility for the operations of 180 locations and 800 team members. πππ‘π’ππ―ππ¦ππ§ππ¬ β Project managed the design and delivery of a new store concept into 2 new locations and 14 existing stores, partnering with an external design company. Involved in the recruitment and training of all new employees of the first new store whilst orchestrating the set up of the store including merchandising, visual layout, stock allocation, and operational elements. Partnered with Store Development Manager to value-engineer the concept to ensure we coincided with all budget and store types. Sales elevated 20% and an increase in accessories sales meant we achieved our objectives, this was implemented across more locations, yielding the same results.β Delivered a smooth roll out and launch of the βClick & Collectβ functionality to all stores. Launched alongside the new web platform, my role entailed testing the new platform to ensure a smooth and seamless customer journey which led me to write the training manual for all stores and head office users. β Compiled a project team that developed and delivered a new customer service proposition to the business which was needed to stay competitive and current in an ever-changing retail climate. I pulled together the project team and assigned tasks. Played a pivotal role in providing the content and making the overriding decisions of what the result was.β Designed and launched the company intranet, collaborating with a project team, setting expectations, and discussing process maps for the overall design and how the site should flow based on my own experience and user feedback. Liaised with key stakeholders and decision-makers to ensure copy was consistent throughout and that it was user friendly
-
Area ManagerBoux Avenue Feb 2015 - Apr 2016Area Manager for Boux Avenue overseeing 13 solus stores throughout the South of the UK. I was responsible for visiting the branches to ensure they delivered the complete Boux Avenue experience including everything from the expert bra fitting service to ensure the stores looked stunning and inviting. It was also my responsibility to ensure that every individual in the stores was capable of delivering strong results against all KPIβs and that they were motivated and able to thrive in a fast-paced and exciting environment. My duties included all those listed below for Coast, as well as being involved in decisions regarding product pricing, developing visual guidelines, and creating various operational guidelines due to the newness of the company.πππ‘π’ππ―ππ¦ππ§ππ¬β Managed and opened the company flagship store on Oxford Street Developed the recruitment and training programme to ensure a team was in place and fully functioning in time for opening. Pulled together a working party to ensure the store was set up ready for trade and to support for the first months of trade. β Wrote an internal training programme to fast track sales advisors to management I initiated this project as there was a real lack of succession planning and successful internal promotions. I worked with the L&D Partner to write the manual which saw great success in driving retention and enabled us to reduce the need to use external recruitment agencies.β Successfully restructured the recruitment process and management training programme to be more robust and to support in reducing labour turnover The recruitment tools we had were dated and not specifically relevant to the lingerie business. I, therefore, took it upon myself to redesign the tools to enable a more thorough process. This really did reduce the time spent on recruitment and ensured we were hiring the right people the first time around. -
Regional ManagerCoast Stores Aug 2010 - Nov 2013In my role as a Regional Manager for Coast, I oversaw 40 locations consisting of solus stores, concessions, John Lewis departments and an outlet. Within this I had 4 flagship locations in Central London. I had 36 direct reports and was responsible for regular visits to the branches to ensure there were high levels of service, excellent store standards, correct and commercial stock packages and a motivated and high achieving team. I was also the sponsor for the John Lewis business and communicated regularly with the department store whilst rolling out initiatives to the company to drive our business through this avenue. I was responsible for creating company guidelines on back of house standards and supported the operations team and retail director on various projects.πππ‘π’ππ―ππ¦ππ§ππ¬β Increased area mystery shopper results from 65% to 98%β Improved store compliance results from ranking 10th to 3rd in companyβ Significantly reduced management turnover with Central Londonβ Successfully drove succession planning resulting in 10 internal promotions within 1 year
-
John Lewis Co-OrdinatorCoast Stores Jan 2010 - Aug 2010UkIn my role as the John Lewis Co-ordinator for Coast, I oversaw 15 locations across the UK all within John Lewis department stores. I was responsible for regular visits to the departments to ensure they were adhering to the Coast visual guidelines and displaying the product to an excellent standard. As John Lewis employees look after the department, I was responsible for training and ensuring they had knowledge of the Coast brand and product.
-
Store ManagerOasis Fashion Nov 2001 - Jan 2010I managed various stores and concessions within Oasis including Kingston (Bentalls & solus), Croydon (Debenhams, Allders & solus) and Covent Garden.
-
Assistant ManagerNew Look Mar 2001 - Nov 2001
Stephanie Reeve Skills
Stephanie Reeve Education Details
-
Phoenix College -
Glenthorne High School
Frequently Asked Questions about Stephanie Reeve
What is Stephanie Reeve's role at the current company?
Stephanie Reeve's current role is On a career break.
What is Stephanie Reeve's email address?
Stephanie Reeve's email address is st****@****sop.com
What schools did Stephanie Reeve attend?
Stephanie Reeve attended Phoenix College, Glenthorne High School.
What skills is Stephanie Reeve known for?
Stephanie Reeve has skills like Retail, Merchandising, Customer Service, Store Management, Sales Management, Visual Merchandising, Sales, Inventory Management, Loss Prevention, Team Building, Profit, Management.
Not the Stephanie Reeve you were looking for?
-
-
1avon.com -
1chrisward.org.uk -
Stephanie Reeve
City Of Peterborough1ymail.com
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records Γ $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial