Stefan Arnold Email and Phone Number
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SUMMARY OF QUALIFICATIONS• Quality Systems professional with 12 years experience in Semiconductor and Medical Device manufacturing.• APS (Advanced Problem Solving ) Portal _AMAT SCAR Process• QCBD Corrective Action Software and Database• 7 years leading CAPA and action items, with expertise in Trackwise Quality Management System• E-Supplier – SPS/SNF, AVL, SPA report, Special Process Approved Vendor List • Working knowledge of ISO 13485 and ISO 9001• F-23 Roadmap Process, FPY Metrics• Professional skills: Win 7-10, Solid Works, Agile, Oracle, Salesforce CRM, Service Cloud, Knowledge Base Articles, Linux software, TI Code Composer v3.1 Flash Emulation Tool, Image J, Pcan trace software, SPC, 8D, MRB, FAI, ECO, Lean, GMP, QA Auditor, 5s, Six Sigma, Lean, Trackwise, M2M and Project Management. •7 years experience in the setup, calibration, operation, final test, preventative /corrective maintenance on Applied Materials 200 & 300mmPVD/CVD platforms: 200mm CMP Mirra Polisher, Speedfam, Lam Teres, 300mm CMP Reflexion, Producer SE/GT Endura 5500, Centura 5200, Radiance RTP & Liquid Handling Robotic systems.•4 years Manufacturing Engineering experience developing, implementing, and maintaining methods in sequence and process of parts, components, and assemblies in support of New Products Introduction. •3yrs experience Field Service Engineering, reduced costly downtime repairs, conduct root cause analysis, implement improvements and corrective action. Applied Materials Japan Quality Liaison.•Experienced in product development, verification testing, design transfer, regulatory testing, troubleshoot and repair biological testing instruments. Multiplexing technology, walk away testing platform, bead base immunoassay. Execute equipment test and process validation protocols.•Excellent verbal and written communication skill. Well organized, self-starter, self-directed, and a creative, flexible, problem solver.Specialties: New Product Development, Integration, Field Service and Failure Analysis
Bay Advanced Technologies - Btp Manufacturer For Applied Materials
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Site Quality ManagerBay Advanced Technologies - Btp Manufacturer For Applied Materials Apr 2014 - PresentNewark, Ca, Us* Assist Quality Director in establishing, implementing and maintaining the Quality Management System.* Drive continuous improvement activities to enhance the QMS processes.* Support RMA, FAI & FA technical activities as required.* Lead and organize internal and external audits to ensure compliance of quality registrations (ISO 9001:2015)* Directs and coordinates the quality department personnel activities including Incoming, In-Process and Final Inspection. Facilitates investigative, technical and clerical support for all Corrective Action activities required by the customer, Internal and Supplier non-conformance's.* Experience in quality engineering, lean manufacturing. Deliver quality controls and enhancements to proactively address problems and improve product quality, manufacturing flow, customer satisfaction and bottom-line results.* Oversee, schedule and maintain the tool calibration program.* Conduct internal and external supplier audits, including closing out audit findings and determine corrective and preventative actions; Develop and present training material on Continuous Quality Improvement Methodologies.* Develops reviews and approves validations and completion reports for new and existing products, processes and equipment. Provides statistical analysis of the data to support the reports.* Perform key supplier monitoring processes which include: Supplier audits, technical assessments, Material Review Board and Supplier Corrective Actions. * Participate in assessing risk analysis including FMEA’s. Lead CAPA investigations.* Lead Quality issue resolution by applying root cause methodologies.* Confer with purchasing and logistics to maintain the supplier management program* Establish supplier qualifications criteria and develop working relationships with key suppliers.* Develops written reports for supplier visits, defines and drives supplier corrective action plans through to execution.
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Technical Applications Engineer IiLuminex Corporation 2009 - Feb 2014Austin, Tx, UsTechnical Application Engineer II, Global Technical Support• Represent Technical Operations during the development of new products, software or hardware; ensuring that the Field Service department is effectively represented in all aspects of serviceability. • Provide application engineering, sales support, create, validate and distribute new procedures for TSB’s, Service Manuals, etc. Use of VMware. Subject Matter Expert to field engineers.• Acquire in depth knowledge of all Luminex instrument core products in regard to function, application and service (troubleshooting, diagnostics and repair) Implement, review, and approve ECO’s.• Provide support to field Service troubleshoot hardware, optical, assay and software issues over the phone and via email. Perform internal Quality audits, Supplier audits and CAPA investigations.• Work and interact with all departments for resolution of customer complaints when needed.• Develop learnable content for technical training courses using Luminex technology, including courses, outlines, text, handouts, presentations, and tests. Perform design transfer of new products to mfg, tech support & field service engineering groups. Create troubleshooting solution articles in Salesforce. • Conduct training classes and workshops (in-house or on site), for Technical Support, LCSP partners, Luminex engineers & third party service engineers. Facilitate Post Launch Surveillance activities. • Establish an effective working relationships with Luminex distribution partners, engineering, manufacturing, training and sales departments. Review and report product specific metrics in Post Launch Surveillance meetings.• Travel to customer locations to assist engineers in troubleshooting/resolving problems associated with an escalation. Improve processes based on data analysis. -
R&D Engineering TechLuminex Corporation Feb 2009 - Feb 2010Austin, Tx, Us•Build test fixtures, sub-assemblies, Optics, prototype systems from limited documentation, drawings, schematics and verbal instructions. Flash test / production firmware to chipset. Test / debug new software builds.•Experience in building multi-conductor cables, cable harnesses, and coaxial cable assemblies to include soldering and crimping technologies. •Electronics inspections, calibrate well plate & beads, Functional test, troubleshoot and repair to instrument.•Measure and record test results in data table to insure target performance. Rework and solder design modification.•Experience using, standard electronic laboratory equipment such as: Oscilloscopes, pulse generators, digital multimeters, and laboratory power supplies.
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Field Service EngineerApplied Mechanical @Spansion Sep 2008 - Jan 2009•Troubleshoot, repair, electronic, pneumatic, mechanical, vacuum, components to functional state. •Perform preventative maintenance to Mirra Mesa, Speedfam, Lam Teres, Ontrack Scrubbers & Semi-tool acid spray tool. Perform wafer recovery to all polish tools.•Perform upgrades to improve polish process. •Perform filter & consumable changes by wafer count. Make adjustments to slurry as needed.
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Field Service TechBenchmark Electronics @ Applied Materials Sep 2006 - Sep 2008Field Service Rep On-site•Troubleshoot, repair, electronic, pneumatic, mechanical, vacuum, components to functional state on lower chamber modules, remote AC box, MKS controller/manometer etc.•Consistently operate in high pressure or ambiguous situations.•Perform retrofits / reconfigurations on equipment. Ultima, DPS, DPN Cathode rebuild•Work with engineers to disposition Discrepant Material Report.•Comply with all safety procedures and consistently demonstrate safety as a strong personal value.
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Manufacturing EngineerApplied Materials 1998 - 2002Santa Clara, Ca, Us•Resolve Material Production issues. Member of team that transitioned several new products to volume manufacturing. Implement Engineering Change Orders for improved manufacturing of production assemblies. Create Sequence of Events documentation for New Product Assemblies. Coordinated movement of materials, resource availability, and scheduling aspects of these projects.•Support Final Test in troubleshooting equipment issues on the floor related to prototype bay build, sub-assembly, final assembly and unique customer engineer specials. Robots, preclean III, Lid hoist, heated gas lines etc. Generate test procedures.
Stefan Arnold Skills
Stefan Arnold Education Details
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Austin Community CollegeCertified Quality Auditor -
Southwest Institute Of TechnologyElectronic Engineering Technology
Frequently Asked Questions about Stefan Arnold
What company does Stefan Arnold work for?
Stefan Arnold works for Bay Advanced Technologies - Btp Manufacturer For Applied Materials
What is Stefan Arnold's role at the current company?
Stefan Arnold's current role is Quality Assurance Manager at Bay Advanced Technologies Austin, TX.
What is Stefan Arnold's email address?
Stefan Arnold's email address is st****@****bal.net
What schools did Stefan Arnold attend?
Stefan Arnold attended Austin Community College, Southwest Institute Of Technology.
What skills is Stefan Arnold known for?
Stefan Arnold has skills like Testing, Electronics, Manufacturing, Product Development, Troubleshooting, Spc, Six Sigma, Root Cause Analysis, Process Improvement, R&d, Semiconductors, Quality Assurance.
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