- Improve operational management systems, processes and best practices- Monitor inventory levels and oversee deliveries from warehouse to stores- Ensure the organisation’s processes remain compliant with laws surrounding nicotine products- Formulate strategic and operational objectives- Examine financial data and use them to improve profitability- Manage budgets and forecasts- Perform quality controls and monitor production KPIs- Recruit, train and supervise staff- Find ways to increase quality of customer service

- Develop business strategies to raise our customers’ pool, expand store traffic and optimise profitability- Meet sales goals by training, motivating, mentoring and providing feedback to sales staff- Ensure high levels of customer satisfaction through excellent service- Complete store administration and ensure compliance with policies and procedures- Maintain outstanding store condition and visual merchandising standards- Report on buying trends, customer needs, profits etc- Propose innovative ideas to increase market share- Conduct personnel performance appraisals to assess training needs and build career paths- Deal with all issues that arise from staff or customers (complaints, grievances etc)- Be a shining example of well behaviour and high performance- Additional store manager duties as needed

- Oversee day-to-day operations- Design strategy and set goals for growth- Maintain budgets and optimise expenses- Set policies and processes- Ensure employees work productively and develop professionally- Oversee recruitment and training of new employees- Evaluate and improve operations and financial performance- Direct the employee assessment process- Prepare regular reports for upper management- Ensure staff follows health and safety regulations- Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors)

- Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability- Meet sales goals by training, motivating, mentoring and providing feedback to sales staff- Ensure high levels of customer satisfaction through excellent service- Complete store administration and ensure compliance with policies and procedures- Maintain outstanding store condition and visual merchandising standards- Report on buying trends, customer needs, profits etc- Propose innovative ideas to increase market share- Conduct personnel performance appraisals to assess training needs and build career paths- Deal with all issues that arise from staff or customers (complaints, grievances etc)- Be a shining example of well behaviour and high performance- Additional store manager duties as needed

- Assist the Retail Store Manager in planning and implementing strategies to attract customers- Coordinate daily customer service operations (e.g. sales processes, orders and payments)- Track the progress of weekly, monthly, quarterly and annual objectives- Monitor and maintain store inventory- Evaluate employee performance and identify hiring and training needs- Supervise and motivate staff to perform their best- Coach and support new and existing Sales Associates- Monitor retail operating costs, budgets and resources- Suggest sales training programs and techniques- Communicate with clients and evaluate their needs- Analyse consumer behavior and adjust product positioning- Handle complaints from customers- Research emerging products and use information to update the store’s merchandise- Create reports, analyse and interpret retail data, like revenues, expenses and competition- Conduct regular audits to ensure the store is functionable and presentable- Make sure all employees adhere to company’s policies and guidelines- Act as our store’s representative and set an example for our staff

- Greet and welcome guests as soon as they arrive at the repair centre- Direct visitors to the appropriate person and office- Answer, screen and forward incoming phone calls- Ensure workshop area is tidy and presentable, with all necessary tools and parts- Provide basic and accurate information in-person and via phone/email- Receive, sort and distribute daily repairs among technicians- Maintain workshop security by following safety procedures and controlling access and ESD compliance- Order parts and keep inventory of stock- Update calendars and schedule repairs- Arrange courier deliveries and pickups- Keep updated records of workshop expenses and costs- Perform other clerical duties

- Inspect property and physical damage- Analyse complex information from different sources- Examine claim liability - Prepare and process claim reports- Consult with specialists (e.g. physicians, engineers)- Calculate benefits and payments- Negotiate settlements with claimants- Examine police reports, videos from surveillance cameras or audio if applicable- Support attorneys to defend the company in case of contestation

- Arrange merchandise on shelves according to popularity and other criteria- Approach customers and offer them advice on products to persuade them to buy- Provide information and other services such as handling returns of merchandise- Locate products on behalf of customers- Deal with complaints in a patient and helpful manner- Take and record orders through a computer system in person or over the phone/e-mail- Update customer information in databases- Go the “extra mile” to meet targets- Monitor shelves inventory and unload new products when needed- Operate cash registers and close daily revenues- Maintain a clean and orderly environment in the store

- Delegate tasks to restaurant staff and supervise their performance- Maintain a fully-stocked inventory and order food supplies, as needed- Manage dining reservations- Arrange to have shifts covered (e.g. when employees take time off)- Help staff resolve on-the-job challenges- Track daily costs and revenues- Balance the cash register at the end of the shift- Coordinate with suppliers as they deliver food product orders- Ensure client satisfaction and gracefully handle any complaints- Open or close the restaurant (when responsible for the first or last shift)- Inform the next Shift Manager about pending tasks- Report maintenance and training needs

- Create an inspiring team environment with an open communication culture- Set clear team goals- Delegate tasks and set deadlines- Oversee day-to-day operation- Monitor team performance and report on metrics- Motivate team members- Discover training needs and provide coaching- Listen to team members’ feedback and resolve any issues or conflicts- Recognise high performance and reward accomplishments- Encourage creativity and risk-taking- Suggest and organise team building activities

- Present, promote and sell products/services using solid arguments to existing and prospective customers- Perform cost-benefit and needs analysis of existing/potential customers to meet their needs- Establish, develop and maintain positive business and customer relationships- Reach out to customer leads through cold calling- Expedite the resolution of customer problems and complaints to maximize satisfaction- Achieve agreed upon sales targets and outcomes within schedule- Coordinate sales effort with team members and other departments- Analyse the territory/market’s potential, track sales and status report- Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.- Keep abreast of best practices and promotional trends- Continuously improve through feedback