Chiribelea Stefan

Chiribelea Stefan Email and Phone Number

Senior Customer Success Manager for Cloud services @ Oracle
Romania
Chiribelea Stefan's Location
Romania, Romania
Chiribelea Stefan's Contact Details

Chiribelea Stefan work email

Chiribelea Stefan personal email

n/a
About Chiribelea Stefan

I'm a passionate, dynamic and results-driven professional with a highly successful background in sales, customer management and revenue retention within the IT-Software business.I have successfully driven and managed internal and external relationships with the internal teams, with the partners, and with the end users to increase the client’s satisfaction, the usage of our company’s solutions and the retention rate.I have Direct and Indirect route-to-market sales experience with most of all EMEA countries.I have won the Sales Club award three times in a row and have a proven track record of exceeding hard targets and business objectives.I'm a team player, able to build a long-lasting business relationship with excellent interpersonal, communication and negotiation skills, and the ability to influence decisions and to develop positive internal and external connections. I have 14 years of experience in IT sales and ITIL® Foundation Certificate inIT Service Management.

Chiribelea Stefan's Current Company Details
Oracle

Oracle

View
Senior Customer Success Manager for Cloud services
Romania
Website:
oracle.com
Employees:
202102
Chiribelea Stefan Work Experience Details
  • Oracle
    Senior Customer Success Manager For Cloud Services
    Oracle
    Romania
  • Oracle
    Customer Success Manager
    Oracle Nov 2017 - Present
    Bucharest, Romania
    I actively manage my customer relationships as strategic portfolio assets. Customer acquisition is only the very first step in an extended journey for both customer and company.By collaborating closely with all the internal teams and with the client, I achieve to a long-term, scientifically engineered and professionally directed strategy for maximizing customer and company sustainable, proven value.Acting as the integration of functions and activities of Marketing, Sales, Professional Services, Training, and Support I built a healthy customer relationship and increased the retention rate.Being always in touch with the client and up to date with the state of my accounts from portfolio offered me the chance to predict,highlight, and remove potential roadblocks, and have an accurate forecast, improving our company’s predictability in term of revenue.
  • Hewlett Packard Enterprise
    Security Software Support Account Executive
    Hewlett Packard Enterprise May 2012 - Nov 2017
    Bucharest
    As an SSR of the ESP Licenses for South EMEA, I am the first point of contact for everything that concerns the software maintenance renewals. I behave as an integral part of the Software Services organization achieving on-time renewals of the software maintenance contracts, up-selling and up-lifting maintenance plans for customers, maximizing total revenue for Software Services. I am accountable for the accounts across the South region, and my assigned customer portfolio includes the following top entities: TELECOM ITALY, TELEFONICA SPAIN, DELOITTE SPAIN, ING BANK TURKEY, COSMOTE GREECE, ENI ITALY, POSTECOM ITALY, VODAFONE TURKEY- ITALY-SPAIN. I have developed and improved my collaboration with the local re-sellers, preparing strategies which lead to increase our renewal rate with 10-15%.
  • Hewlett Packard Srl
    Software Pricing Vsoe Specialist
    Hewlett Packard Srl May 2010 - May 2012
    Bucharest, Romania
    Key Responsibilities:Reviewing software support contracts for compliance according to the norms agreed by HP with the external audit.Checking and calculating the price quotations for the renewal support contracts of the customers. Collaborating with the Sales Team and with Contract Administrators Team in order to maximize customer satisfaction and respecting all the internal implementations
  • Hewlett Packard Srl
    Direct Order Coordinator
    Hewlett Packard Srl Apr 2008 - May 2010
    Bucharest, Romanya
    Key Responsibilities:Following the orders from the accounts since entering into the system (SAP), until it gets shipped from the factory, within the agreed SLA .Entering the order informations into SAP and validating the accuracy of the orders placed by our internal team or customer .Following all non-processed, not complete, problematic, blocked orders, in order to identify and solve the issues.

Chiribelea Stefan Skills

Channel Partners Cloud Consulting E Tracking Partner Management Cloud Computing Customer Success Sales Management It Service Management

Chiribelea Stefan Education Details

  • Romanian Banking Institute
    Romanian Banking Institute
    Financial Management
  • National College
    National College "Gh Lazar"
    Mathematics-Physics

Frequently Asked Questions about Chiribelea Stefan

What company does Chiribelea Stefan work for?

Chiribelea Stefan works for Oracle

What is Chiribelea Stefan's role at the current company?

Chiribelea Stefan's current role is Senior Customer Success Manager for Cloud services.

What is Chiribelea Stefan's email address?

Chiribelea Stefan's email address is st****@****cle.com

What schools did Chiribelea Stefan attend?

Chiribelea Stefan attended Romanian Banking Institute, National College "gh Lazar".

What skills is Chiribelea Stefan known for?

Chiribelea Stefan has skills like Channel Partners, Cloud Consulting, E Tracking, Partner Management, Cloud Computing, Customer Success, Sales Management, It Service Management.

Who are Chiribelea Stefan's colleagues?

Chiribelea Stefan's colleagues are Vishal Khandelwal, Savita Halli, Ravi Prakash Singh, Gary Lynah, Bradford Stegge, Sorin Eugen Ilie, Babu Parthasarathy.

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