- Act as a technical resource to help the sales organization meet its goals- Support the Services Sales Executives on a day-to-day basis by working with a set of Accounts to drive the attach of both support and deployment services- Engage with customers to better understand their business need and strategic growth objectives to advise on the best IT solution to master their Digital Transformation journey- Stay up to date on new technology trends and services offering and explain technical, industry and market facts to position Dell Technologies against an alternative solution- Increase overall Services revenue and services content rate within the Core Sales Segment- Leverages cross-functional resources to achieve results/meet customer needs.- Effectively prioritizes multiple demands while ensuring customer needs are met- Makes decision based on an appropriate amount of information/data analysis- Effectively articulates the value proposition associated with Dell’s products and services.

- Point of contact for the EMEA sales force in terms of technical configurations and quotations. - Prepares configurations and price offers based on the requests coming from the sales representatives and ensures that there are clear specifications of the requirements to minimize rework. - Creates a system configuration / technical solution based on the specifications provided in the request. - Assures the validity of all the technical aspects and checks the availability of all the quotation components. - Ensures that the approved prices are reflected in the official quotation. - Anticipates and responds to problems, propose long-term solutions. - Offers support to the Offshore Operations Center, managing daily interactions with the support team in the creation of the configurations and offers, finding solutions to problems and situations, providing process information when needed

Bid DeskReview RFPs thoroughly and prepare RFP summary sheet covering all RFP components, communicate deadlines, Q&A, response format, bid currency, validity, etc.• Liaise with Technical SMEs per product line for technical proposal preparation and to provide costing and estimations and submit proposals as per customer RFP guidelines• Maintain all rate cards related to standard services offered by Client and communicate any changes in alignment with Services Director• Govern the pricing process according to authority matrix and ensure approvals are in place before proposal submission. • Initiate and call for Opportunity Review Board for non-standard bids or bids that exceeds certain threshold to decide on bidding strategy• Primary contact with customer procurement systems and manage online proposal submissions• Prepare the purchase request for tender fees. Identify or estimate contract value and orchestrate with finance for bid bond preparation• Validate that Account and Opportunity are created before engaging. Validate CRM record revenue and Gross profit are matching with the proposal• Maintain bid archive and documentation and ensure deal book is registered and have the latest version

- Point of contact for the EMEA sales force in terms of technical configurations and quotations. - Prepares configurations and price offers based on the requests coming from the sales representatives and ensures that there are clear specifications of the requirements to minimize rework. - Creates a system configuration / technical solution based on the specifications provided in the request. - Assures the validity of all the technical aspects and checks the availability of all the quotation components. - Ensures that the approved prices are reflected in the official quotation. - Anticipates and responds to problems, propose long-term solutions. - Offers support to the Offshore Operations Center, managing daily interactions with the support team in the creation of the configurations and offers, finding solutions to problems and situations, providing process information when needed

Responds to telephone and e-mailing queries related to various areas of Human Resources queries following company policies and procedures.- Communicates appropriate options for resolution in a timely manner.- Informs employees about services available and assesses customer needs.- Gathers information, researches/resolves inquiries and logs customer queries.- Assists employees and managers in the completion of appropriate forms, navigation of HR systems, processes and policies.- Maintains databases and employee records handling highly confidential material and provides information to employees on matters pertaining to personnel forms and records.- Gathers information, researches/resolves inquiries and responds to e-mail queries related to transactions and benefits.

Monetary transactions both cash and credit, store maintenance and , stocking and inventory duties, sales increases, day closing operations. Work & Travel program, Michigan, USA.