Stefan Dellström Email & Phone Number

The short Twitter version: Systems & Design Thinker, Entrepreneur, Agile CX Specialist and Coach. One foot in the far east, one in the west (Japan/Sweden). Promoting and cultivating growth, better workplaces, business, employee and customer impact. Leveraging design, transformation, discovery and innovation to win markets and customer hearts. -------TL;DR version: Your friendly neighborhood whyguy: designer and branding expert, turned management consultant and then entrepreneur. Originally an analytical, versatile creative with experience from the world of design, branding, illustration, journalism, advertising, web and agile product development, and education. Entrepreneurial aspirations led to business development, several startups and spending a few years as CEO of a small international agency with offices in Stockholm and Tokyo. Past assignments include such diverse challenges as leading agile and digital transformations, setting up and running in-house innovation teams, transforming and growing digital business, brand and business development, designing for print and digital, and making custom made furniture for display and trade fairs. I've also traded with interior design, representing and building Scandinavian brands on the Japanese market.I've been partner at a management consultant agency, involved in the startup and development of two separate design agencies, and was the principal architect behind a Euro-Asian trading agency, establishing the company HQ, subsidiary and branch office in Tokyo back in 2009. One foot in design, the other in strategy, product and business development. Though often considered polar opposites, this split vision insight into distinctly different areas of expertise have proved extremely useful both in my entrepreneurial efforts and in my work as a change agent. --Bottom line: I'm a creative problem solver first. It’s all about asking the right questions with the courage and clarity to go where they lead. Locked in on customer needs while keeping my mind open to strong ideas and solutions independent of specific media or application. Specialties: Digital Transformation, Agile Transformation, Lean Agile methodology, Coaching, Product and Service Design, Design Thinking, running Design Sprints, Ideation, UX/CX, Growth Hacking, Creative Concept Development, Customer Centric Business Development, Branding & Identity, Digital Strategy, Team Leadership, Entrepreneurship, Japanese Market Entry Strategy

Listed skills include Brand Development, Interaction Design, Graphic Design, Digital Media, and 43 others.