Stefan Do Email & Phone Number

San Diego, CA

• Reviewed existing workflows and integrated new task efficiency module that increased task visibility and accountability, leading to a 15% improvement in project delivery times
• Optimized project operations by coordinating activities, setting up projects, managing budgets, and assigning tasks, resulting in enhanced team collaboration and project efficiency
• Managed projects from planning through commissioning, developed key success criteria for each project, and ensured these criteria were achieved, resulting in successful project completions and client satisfaction
• Monitor the performance of social media campaigns across various platforms.
• Identify key performance indicators (KPIs) for measuring success (e.g., engagement rate, follower growth, website traffic)

San Diego, CA, US

• Managed equipment accounts and records, ensuring seamless instrumentation usage through accurate documentation and archives management.
• Conducted IQ/OQ for equipment across departments, maintaining compliance with operational standards and managing customer communications effectively.
• Assisted in training operators on standard equipment operations, optimizing procedures to improve operational efficiency and enhance customer service support experiences.

Analyze client competitors and industry trends to inform and enhance social media strategies.Collaborate with clients to define clear social media goals (e.g., brand awareness, lead generation, engagement).Oversee the execution of social media campaigns, ensuring they align with the planned strategy.Video editing for social media platforms such as.

Waltham, MA, US

• Converted from contract worker to full time employee with promotion and title change.
• Conducted a study to support R&D efforts in developing new products. Presented data analyses that sped up development and testingtimelines by 60%, saving time and costs. The study’s findings were used in subsequent.
• Coordinated, performed, and scheduled preventative maintenance and calibrations of 13,000 pieces of equipment with outside vendors andin-house technicians. Created a new system reducing late services by 80%
• Utilized SolidWorks for mechanical design and analysis. Drafted new designs in SOLIDWORKS to improve productivity of equipmentand team members. Designs showed improvement of 22%

• Spearheaded and managed over 10 events in collaboration with organizations such as The Trevor Project, NAMI, and AAPI. Coordinatedall project phases, including planning, execution, and post-event evaluation, resulting.
• Managed end-to-end logistical operations for over 70 artists across multiple events, ensuring seamless execution and alignment withproject timelines and stakeholder requirements.
• Facilitated cross-functional team collaboration for event execution, coordinating between vendors, stakeholders, and internal teams,leading to on-time delivery of major events within budget, improving client.
• Led time management and scheduling reforms, ensuring on-time deliverables and enhancing work efficiency by 20%.

San Diego, California, US

• Contract worker converted to FTE
• Trained operators on products and processes within the local team.
• Ensured full adherence to 5S (Sort, Set In Order, Shine, Standardize, Sustain) practices at all times.
• Monitored the completion of tasks and ensured good performance.
• Communicated Key Performance Indicators (KPIs) from the strategic annual plan so that all team members are aware of expectations and deliverables.
• Ensured all records are completed appropriately and maintained proper documentations.

• Orchestrated a charity event with 30+ artists, significantly amplifying awareness and fundraising for The Trevor Project and NAMI
• Directed weekly meetings and organized time schedules for artists and staff, resulting in a 30% improvement in workflow efficiency and a20% enhancement in communication clarity, consistently achieving project.
• Coordinated a charity event that raised over $5,000 and welcomed over 300 attendees. Managed event logistics and coordination usingproject management tools to ensure a successful fundraising experience
• Managed budgets, handled administrative tasks, and fostered artist relations. Integrated music trend insights and used client feedback toolsto improve project coordination and client satisfaction

• Trained and mentored new employees to maximize team performance
• Regularly opened and closed storefront and registers according to store procedures
• Promoted cooperative and positive team environment
• Delegated appropriate roles to team members and supervised for consistent productivity
• Interviewed incoming applicants

• Managed and led 20+ employees through meetings and working hours assessing strengths and overall skills which improved productivity for tasks by 30% daily.
• Collaborated with senior management on multiple functions including customer success and finances, increasing revenue and customer satisfaction by 15% month of month by identifying the pain points of customer feedback.
• Created a new training program for new and existing team members which decreased team turnover rate by 17%.
• Insured daily revenue was properly counted and logged in Excel sheets to ensure accuracy decreasing incorrect tills by 40%. In charge of deposits to banks of daily revenue.

Little Rock, AR, US

• Provided exceptional care to all guests to achieve personal sales goals and reach team objectives
• Stayed knowledgeable and up to date on store policies as well as product descriptions
• Kept sales floor clean and organized to give guests an exceptional shopping experience
• Consistently reached highest sales in department

All Certifications, Non-Destructive Testing / Qaqc

High School Diploma