Stefan Geier Email & Phone Number

Santa Clara, California, US

Santa Clara, California, US

• Work with customers to develop a value realization plan that outlines how platform adoption will address their cybersecurity requirements, and drive positive business outcomes.
• Drive adoption through alignment of product capabilities to customer desired outcomes; demonstrating innovation; and integration with other aspects of your customers' cybersecurity landscape.
• Utilize cybersecurity domain expertise to articulate Netskope’s value to customers and map solutions to their business objectives and desired outcomes.
• Build relationships with customer senior stakeholders, speaking on a frequent cadence to strengthen relationships while uncovering new opportunities to add value.
• Conduct quarterly business reviews to document success to date, review adoption and usage metrics, align on executive priorities, provide adoption and usage recommendations & review product roadmap.
• Partner with customers to implement and operationalize their Cloud Security change management, governance, and skills programs; as they pertain to implementation of the Netskope platform (for example, SOC integration.

Santa Clara, California, US

• Developed and ran enablement training for our Service Provider technical partners
• Architect and propose validated solutions which address the identified Cybersecurity problems which partnershad for their individual customer environments
• Trusted advisor to prospects and customers working alongside account manager and local partners withingiven territories
• Provide hands-on assistance in production, lab, and demo environments to ensure successful implementationand deployment of Palo Alto Networks offerings
• Work alongside Support Engineers to directly troubleshoot and resolve customer issues
• Identify and document specific problems with prospective and current customers which can be solvedthrough the deployment of integrated solutions

Santa Clara, California, US

• Provided support on Palo Alto NGFW firewall products including User-ID, GlobalProtect (SSL VPN), SSLDecryption, Security Profiles, Security rules, NAT rules, SSL Forward Proxy, URL Filtering, etc.
• Panorama management devices on virtual machine and M-Series, including device groups and template stacks
• Packet captures on traversing traffic through the firewall, used Wireshark to analyze traffic and logs
• Understanding of Public Key Infrastructure
• Content Filtering and Threat Detection
• SSL Proxy and Decryption Profiles

Redwood City, California, US

• Implemented major upgrades on security management servers & multi-domain servers
• Reproduced customers environment issues by performing migrate database exports in virtual lab instances
• Provided customers with technical support through analytical skills, facilitated new installation,implementations, maintenance, education, and documentation in support of the customers environment
• Developed and maintained troubleshooting skills on all Check Point management server products
• Exported Check Point firewall logs over syslogs to third party SIEM log servers such as Splunk and QRadar
• Troubleshot management issues include logging, management GUI, management high availability, policyinstallation, multi domain servers, events and reports, upgrades and migrations, high CPU utilization, secureinternal.