* Technical day-to-day running of The Gamers' Lounge* Responsible for the IT and Security infrastructure of the companyhttps://gamerslounge.mt

* Spun up the company's internal IT infrastructure to be compliant with the SGA, DGA, UKGC and MGA* Converged the company's collaboration channels to the Atlassian suite (Jira, Confluence and Service Desk), increasing overall efficiency and productivity by 40%* Funneling all internal IT queries through Atlassian Service desk within the first 3 months* Conducted IT process reviews and improved process control* Implemented network and firewall architecture consisting of redundant firewalls and switches with load balanced internet connectivity* Prepared the annual budgets for the IT department* Monitored all the servers and performed installation of patches and packages* Participated in hardware reduction cost projects by implementing Hyper-V server virtualization technology* Designed and implemented the DR process for IT systems on Microsoft Azure* Prepared and executed an IT strategy to reduce costs for the IT department

* Defined, documented and published all IT policies, procedures and standards on Confluence* Built a new IT team and improved user's satisfaction* Virtualised all hardware and storage within the first 6 months to greatly reduce the costs* Handled the creation and execution of the company's production VoIP network as well as provisioned the ISDN PRI line* Configured enterprise network printers and mapped network drives* Managing Cloud subscriptions - AWS/Azure & Office365* Assisted with implementation of Windows Update Services server which greatly reduced the team's overhead for routine patching and security analysis duties* Decreased restore time to less than 50% of prior configuration by implementing backup / restore processes* Automated operating systems updates and software deployments saving manual IT time

* Designed and implemented JIRA & Confluence including workflows, screens, fields, projects, issues, and schemes* Management of the Group’s IT infrastructure, including networks, servers, PCs, operating systems, phones, applications, and peripherals* Oversee and provide technical support to the Company and its client businesses, in compliance with set IT Service Management standards* Lead the internal IT team, providing feedback on performance and development opportunities* Performed thorough IT audit and proposed various changes based on the audit* Interacted with other departments to ensure compliance, standards and security requirements are adhered.* Provided end user support to in-office and remote users

* Managing Cisco Adaptive Security Appliances & Cisco switches* Implementation of System Center 2012 Configuration manager and Endpoint Protection* Maintaining F-Secure Policy Manager 10.x for clients and servers* Hyper-V Failover Clustering & Datacore VSANs implementations* Experience on Microsoft Exchange 2010-2013 & Database Availability Groups

* Working mostly with Windows Server 2003 , Windows Server 2008 , Windows 2008 R2, Windows Server 2012 & Windows 2012 R2* Day-to-day desktop customer support* Server configuration & administration* Hardware diagnostics and troubleshooting* Configuration of mail servers such as Microsoft Exchange & MDaemon* Responsible for migrations of Microsoft Windows Small Business Server* Worked on Storage Virtualization projects using Datacore SANSympony-V* Experience on Server Virtualization projects and Fail-over Clusters using Microsoft Hyper-V* Worked on projects involving components of Microsoft System Center 2012* Installing and maintaining PBX Systems mostly using 3CX Phone system and Beronet Berofix Gateways.

Responsible for the management of the website as well as it's external affairs. Since it's inception MaltaRestaurantReviews.com has attracted a number of visitors varying from casual diners to people searching for specific restaurant details only.In these past few months, MaltaRestaurantReviews.com has become the number one restaurant reviewing site on the Island with the increasing number of hits everyday.

* Computer problem reporting* Troubleshooting hardware and network related problems* Installing and configuring new hardware and software* Perform operating system installations and updates* Maintaining the database system

* On site computer hardware and software repairs* Computer formats and hardware upgrades