Stefan Hess Email & Phone Number

Limburg A. D. Lahn

Planning, scheduling and supervising the fleet (including relations with customers and drivers and coordination with the garage for maintenance etc.).Being responsible for the storage of service items and their shipment to customers through the internal fleet.Taking care of storing replacement parts.Handling orders within deadlines.Internal purchasing such as coordination with MEDVendo GmbH & Co. KG (sister company and medical wholesaler).

Freirachdorf

Advising customers by phone and email as well as offering personal support and selling products at the Frankfurt branch.Completing orders including complaint management.Client care at events and trade fares.

Limburg A. D. Lahn

Creating quotations and completing orders at national and international level.Preparing shipping documents including customs.Communication with customers.

Hochheim

Independant completion of orders including the preparation of quotations, scheduling and verifying the logistics and communication with the parties involved.Coordinating, maintaining and updating the company's hard- and software (e.g. SAGE merchandising system, the company's website and the telephone system).

Gustavsburg

Implementing and maintaining 'Sage Office Line' (merchandising management system).Maintaining the company's website and managing the online shop.Customer service (on selling bikes and equipment as well as handling orders).Supporting the management on marketing issues such as advertisements and catalogues.

Bad Camberg

Creating and registering shipping documents.Working with and maintainance of the merchandise management system.Handling global shipment management including customs.Communicating with third parties such as suppliers, installers and carriers and taking care of the tasks following to fulfil the clients needs.Being part of the team organising events and stands at trade fares.Informing business partners and clients about products and services.Due to… Show more Creating and registering shipping documents.Working with and maintainance of the merchandise management system.Handling global shipment management including customs.Communicating with third parties such as suppliers, installers and carriers and taking care of the tasks following to fulfil the clients needs.Being part of the team organising events and stands at trade fares.Informing business partners and clients about products and services.Due to broad knowledge of the company: substituting the shipping manager as well as colleagues in the the sales department if needed. Show less

Groß- Und Außenhandelskaufmann (Vocational Training), Wholesale And Foreign Trade, Eqf Level 5

Staatlich Geprüfter Kaufmännischer Assistent Betriebswirtschaft (Advanced Secondary Education), Business Administration, Eqf Level 4