Stefan Iorga Email and Phone Number
Stefan Iorga work email
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Stefan Iorga is a Operations Support System Engineer at Huawei at Huawei. He possess expertise in windows, itil, problem solving, telecommunications, microsoft office and 27 more skills. He is proficient in English.
Huawei
View- Website:
- huawei.com
- Employees:
- 142063
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Operations Support System EngineerHuawei May 2020 - PresentBucharest, RomaniaOSS engineer - cloud computing, Open Stack based virtualization oss deployment and maintenance(NMS for wireless/transmission/datacom/energy/core management).WDM engineer - Performed new DWDM networks deployments and expansions: low level design, implementation plans development, MOP preparation for technical activities done by on-site teams and remote engineers, site survey, field teams support and technical supervision, equipment integration in NMS, equipment & network commissioning… Show more OSS engineer - cloud computing, Open Stack based virtualization oss deployment and maintenance(NMS for wireless/transmission/datacom/energy/core management).WDM engineer - Performed new DWDM networks deployments and expansions: low level design, implementation plans development, MOP preparation for technical activities done by on-site teams and remote engineers, site survey, field teams support and technical supervision, equipment integration in NMS, equipment & network commissioning, acceptance and handover from engineering to maintenance.- Performed diverse DWDM cutovers including development of the detailed work procedures: site type transformations, site insertion and extraction from existing topology, optical layer boards change/rearrangements in all site types, topology changes, service migrations, equipment software upgrades; - Handled transmission NMSs: performed new NMSs deployment from scratch including integration with upper layer OSS, NMSs migrations from old to new platform, NMSs upgrades (patches, releases);- Handled biddings for DWDM and NMS: implementation costs preparation, project technical risks assessment, technical implementation solution preparation;- Technical interface for customers, responding to technical queries and issues;- Offered technical support to internal teams: account, marketing, procurement, PM;- Trained field teams for on-site I&C of DWDM and MW equipment;- Mentored new team members;- Maintenance for transmission network: preventive maintenance, network risks identification, risk response and elimination, on-call support for emergency situations, technical review for network change solutions, support to R&D/GTAC/TAC for high visibility technical issues.Energy engineer - support for new site power product deployment in in customer network, product configuration, I&C teams training, energy NMS deployment and integration with power cabinets. Show less -
Field Maintenance Team LeaderHuawei Feb 2016 - May 2020Bucharest, RomaniaResponsibilities and tasks:1. Team coordination to ensure operation of mobile network equipment in parameters by:a. Investigating the causes of malfunctioning equipment, using support departments and prepare an action plan based on primary diagnosis;b. Assessing the situation at the site of the fault and correct deficiencies in SLA;c. Checking the equipment to ensure that the fault was fully solved.2. Coordination of subcontractors – Analyzing situations that require the… Show more Responsibilities and tasks:1. Team coordination to ensure operation of mobile network equipment in parameters by:a. Investigating the causes of malfunctioning equipment, using support departments and prepare an action plan based on primary diagnosis;b. Assessing the situation at the site of the fault and correct deficiencies in SLA;c. Checking the equipment to ensure that the fault was fully solved.2. Coordination of subcontractors – Analyzing situations that require the support of subcontractors and ensuring that is essential to dispatch them; 3. Ensure strict compliance of the rules of environment, health and safety;4. Coordinate and conduct preventive maintenance plan at sites, check the execution of operations provided in the maintenance form.5. Team management:a. Periodically evaluates the work of subordinate employees;b. Negotiate and conciliate conflict situations arising between team members;c. Approving the leave planning for subordinate employees;d. Participate in development and updating of job descriptions of employees subordinated and development of evaluation system;6. Spare parts management - keeps a good cooperation with the responsible department for providing spare parts stocks7. Daily / weekly / monthly reports, necessary for the KPI calculation.8. Maintain a good relationship with the customer, giving technical support for hardware and software installed in the network, suggesting ways to improve network availability.- Involvement in the implementation of WorkForce Management solution for MS team of Huawei Romania - one month spent in China with the development team of the software.- Participation in the pilot implementation of Energy Saving solution for a mobile operator in Romania, maintenance of the system throughout the pilot.- Planning and coordinating small project for customer like: back-up battery swap, network equipment upgrade(card/processor swap), EMF measurements. Show less -
Engineer, Network Support AreaHuawei Technologies Romania Mar 2012 - Feb 2016Bucharest, RomaniaEnsure continuous operation of the network responsible for, investigating possible causes of malfunctions. draw up an action plan aimed at solving emergency the cases BSS equipment operation, microwave equipments, fiber optic, cross-connect, equipment sent on time and cost data in terms of costs.Check the status of equipment to ensure that there is no alarming situation unnoticed and report OMC / NOC dysfunction that can not personally fix.Ensure area network performance parameters, by… Show more Ensure continuous operation of the network responsible for, investigating possible causes of malfunctions. draw up an action plan aimed at solving emergency the cases BSS equipment operation, microwave equipments, fiber optic, cross-connect, equipment sent on time and cost data in terms of costs.Check the status of equipment to ensure that there is no alarming situation unnoticed and report OMC / NOC dysfunction that can not personally fix.Ensure area network performance parameters, by applying procedures for routine maintenance of site equipment as planned, and warranty terms in contracts with suppliers of equipment, doing tests or replacements of components.Maintain close contact with the OMC / NOC and other departments in order to keep informed stakeholders on the development works, solve difficulties such as problems of supply, total or partial replacement, which prevents successful operations.Working under labor protection procedures established at the company level, and at the department level. Show less -
Engineer, Network Support AreaVodafone Romania Apr 2010 - Mar 2012Bucharest, RomaniaEnsure continuous operation of the network responsible for, investigating possible causes of malfunctions. draw up an action plan aimed at solving emergency the cases BSS equipment operation, microwave equipments, fiber optic, cross-connect, equipment sent on time and cost data in terms of costs.Check the status of equipment to ensure that there is no alarming situation unnoticed and report OMC / NOC dysfunction that can not personally fix.Ensure area network performance parameters, by… Show more Ensure continuous operation of the network responsible for, investigating possible causes of malfunctions. draw up an action plan aimed at solving emergency the cases BSS equipment operation, microwave equipments, fiber optic, cross-connect, equipment sent on time and cost data in terms of costs.Check the status of equipment to ensure that there is no alarming situation unnoticed and report OMC / NOC dysfunction that can not personally fix.Ensure area network performance parameters, by applying procedures for routine maintenance of site equipment as planned, and warranty terms in contracts with suppliers of equipment, doing tests or replacements of components.Maintain close contact with the OMC / NOC and other departments in order to keep informed stakeholders on the development works, solve difficulties such as problems of supply, total or partial replacement, which prevents successful operations.Working under labor protection procedures established at the company level, and at the department level. Show less -
Analyst, It HelpdeskVodafone Romania 2007 - Apr 2010Bucharest, RomaniaResponds and handles all IT related issues and requests coming from the internal customers Provides Single Point of Contact for internal customers, IT inquiries through dedicated communication channels (phone, e-mail, trouble ticketing application)Analyze and solve customer IT requests on hardware and software problems ensuring a minimum impact on their work in the agreed service levels and business priorities.Test, install and provide support for new IT equipment and office… Show more Responds and handles all IT related issues and requests coming from the internal customers Provides Single Point of Contact for internal customers, IT inquiries through dedicated communication channels (phone, e-mail, trouble ticketing application)Analyze and solve customer IT requests on hardware and software problems ensuring a minimum impact on their work in the agreed service levels and business priorities.Test, install and provide support for new IT equipment and office software in compliance with standard operating procedures.Support and advice in new projects. Sign evaluation and test reports. Participate in acceptance testing as a resource (if necessary).Test and install antivirus updates, software packages for operating systems and / or other software and / or applications to ensure a high level of security and stability of systems managed and under support.Provides hardware and software configuration management for office IT systems.Perform proactive maintenance for office IT systems and advise domestic clients, also specific techniques to IT and security of mainframe systems with good use of computers.Produce reports on emerging issues and describe the corrective actions taken to prevent recurrence of incidents and to improve the customer experience in connection with IT systems.Ensures integration and user access to internal web services Vodafone Group, assure local support for customers on these services and internal processes of escalation and tracking with the central help desk support team of Vodafone Group.Provides technology assessment and documentation on new technologies to implement the IT office.Develop collections of articles on the most common support questions from customers internal IT.Ensure compliance with SOX and ISO27001 standards by tracking, application and optimization of operational procedures.Advises users of videoconferencing infrastructure in the company and I assure its proper functioning and configuration. Show less -
Customer Service RepresentativeVodafone Romania Sep 2006 - Jan 2007Bucharest, Romania
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Customer Service RepresentativeEasy Call Comunicatii Oct 2005 - Sep 2006Bucharest, Romania
Stefan Iorga Skills
Stefan Iorga Education Details
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Informatics -
Computer Programming
Frequently Asked Questions about Stefan Iorga
What company does Stefan Iorga work for?
Stefan Iorga works for Huawei
What is Stefan Iorga's role at the current company?
Stefan Iorga's current role is Operations Support System Engineer at Huawei.
What is Stefan Iorga's email address?
Stefan Iorga's email address is io****@****ail.com
What schools did Stefan Iorga attend?
Stefan Iorga attended Universitatea Româno-Americană Din București, Universitatea Româno-Americană Din București.
What skills is Stefan Iorga known for?
Stefan Iorga has skills like Windows, Itil, Problem Solving, Telecommunications, Microsoft Office, Troubleshooting, Tcp/ip, Desktop Support, Routers, Windows 7, Computer Hardware, Laptops.
Who are Stefan Iorga's colleagues?
Stefan Iorga's colleagues are Shaoning Guan, Ionuț Andrei Prutean, 朱家莹, Horacio Crespo Soto, Tingting Xie, Wang Hai, Muhammad Shafeeq.
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Ștefan Iorga
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