Stefan Kellner Email & Phone Number

Barcelona, Ct, Es

Kassel, Hesse, Germany

Guadalajara, Jalisco, Mexico

As part of my master's degree in diversity, research and social work, I am doing a 6-month internship at the CALAS Institute.• Support in the organization and implementation of scientific conferences and translation work during such • Administrative support for the management team of the center• Structuring and implementation of a small research project with reference to Latin America

Kassel, Germany

• Ticket check, wardrobe and multilingual contact person for visitors at various documenta fifteen locations • Supported the team leads of certain locations in the management of more than 40 team members• Answered substantive questions from visitors in relation to the art installations on site

Leipzig, Germany

• Implemented new administrative processes, restructuring and updating company-wide administration • Worked closely with partner company in Syria to further improve communication and common goal attainment • Cooperated with IT partner to create and implement new CRM tool as well as reorganization of employee IT tools• Accompanied clients after their arrival in Germany to facilitate their start to a new life environment • Prepared clients online for their embassy interviews, mostly taking place in Beirut and Amman• Utilized operational skills to accurately input data as well as providing project reporting information to facilitate clear decision-making

Leipzig, Germany

• Technical and disciplinary management of resource management team within services operations division • Led and accompanied team during comprehensive changes due to corporation migration and pandemic • Implemented dynamic resource model strategy for more efficient global resource allocation • Collaborated with internal teams, esp. from India, to develop and implement ticket-based processing • Coordinated contractual management with business partners ensuring delivery of services projects• Monitored and reported services delivered by internal teams as well as external partners to satisfy customer needs

Barcelona, Spain

• Developed collaborative working relationships with different teams to support delivery of programme • From May 2017 (officially 07/2017): Promoted to team lead of 6 employees within international project • Reviewing project performance and working with PMO lead to support delivery of project milestones• Managed existing private sector accounts as well as acquisition of B2B clients to broaden business• Contact and support for specialized trade partners and field sales staff to fulfil their needs and requests

Leipzig, Germany

• Assistance in planning and implementing new business development strategy• Performed effective administrative support ensuring all administration was detailed, accurate and organised• Tracked, evaluated and reported business performance and researched potential markets • Contact person for customers, especially for international customers to ensure multilingual service

Herzogenaurach, Germany

• Personal responsibility for organization and discussion of smaller trade marketing projects• Creation, maintenance and monitoring of different reports, e.g. monthly reports• Support for planning, implementation and evaluation of marketing campaigns• CRM: Creation, maintenance and evaluation of marketing-related customer information

Granada Area, Spain

• Provided multilingual customer support in person to ensure clients are attended in respective language• Planned, scheduled and coordinated smaller marketing events with partner companies• Gained further knowledge and development through attendance at client events

Master Of Arts - Ma, Diversity, Research And Social Work

Master Of Science (M.Sc.), Sports Management, 2.0

Activities and Societies: + Mentoring intl. students within European Masters program in Sports and Exercise Psychology (2013) +.

Master Of Science (M.Sc.), Sports Management

Activities and Societies: + Study trip with Spanish students to Andorra & Basque region (2011) Semester abroad

Bachelor Of Arts (B.A.), Social And Sports Sciences, 2.0

Activities and Societies: + Deputy chairman of sports students representation committee (2009-2010)