Stefan Kellner Email & Phone Number

Kassel, Hesse, Germany

Guadalajara, Jalisco, Mexico

• As part of my master's degree in diversity, research and social work, I am doing a 6-month internship at the CALAS Institute.
• Support in the organization and implementation of scientific conferences and translation work during such
• Administrative support for the management team of the center
• Structuring and implementation of a small research project with reference to Latin America

Kassel, Germany

• Ticket check, wardrobe and multilingual contact person for visitors at various documenta fifteen locations
• Supported the team leads of certain locations in the management of more than 40 team members
• Answered substantive questions from visitors in relation to the art installations on site

Leipzig, Germany

• Implemented new administrative processes, restructuring and updating company-wide administration
• Worked closely with partner company in Syria to further improve communication and common goal attainment
• Cooperated with IT partner to create and implement new CRM tool as well as reorganization of employee IT tools
• Accompanied clients after their arrival in Germany to facilitate their start to a new life environment
• Prepared clients online for their embassy interviews, mostly taking place in Beirut and Amman
• Utilized operational skills to accurately input data as well as providing project reporting information to facilitate clear decision-making

Leipzig, Germany

• Technical and disciplinary management of resource management team within services operations division
• Led and accompanied team during comprehensive changes due to corporation migration and pandemic
• Implemented dynamic resource model strategy for more efficient global resource allocation
• Collaborated with internal teams, esp. from India, to develop and implement ticket-based processing
• Coordinated contractual management with business partners ensuring delivery of services projects
• Monitored and reported services delivered by internal teams as well as external partners to satisfy customer needs

Barcelona, Spain

• Developed collaborative working relationships with different teams to support delivery of programme
• From May 2017 (officially 07/2017): Promoted to team lead of 6 employees within international project
• Reviewing project performance and working with PMO lead to support delivery of project milestones
• Managed existing private sector accounts as well as acquisition of B2B clients to broaden business
• Contact and support for specialized trade partners and field sales staff to fulfil their needs and requests

Leipzig, Germany

• Assistance in planning and implementing new business development strategy
• Performed effective administrative support ensuring all administration was detailed, accurate and organised
• Tracked, evaluated and reported business performance and researched potential markets
• Contact person for customers, especially for international customers to ensure multilingual service

Herzogenaurach, Germany

• Personal responsibility for organization and discussion of smaller trade marketing projects
• Creation, maintenance and monitoring of different reports, e.g. monthly reports
• Support for planning, implementation and evaluation of marketing campaigns
• CRM: Creation, maintenance and evaluation of marketing-related customer information

Granada Area, Spain

• Provided multilingual customer support in person to ensure clients are attended in respective language
• Planned, scheduled and coordinated smaller marketing events with partner companies
• Gained further knowledge and development through attendance at client events

Master Of Arts - Ma, Diversity, Research And Social Work

Master Of Science (M.Sc.), Sports Management, 2.0

Activities and Societies: + Mentoring intl. students within European Masters program in Sports and Exercise Psychology (2013) +.

Master Of Science (M.Sc.), Sports Management

Activities and Societies: + Study trip with Spanish students to Andorra & Basque region (2011) Semester abroad

Bachelor Of Arts (B.A.), Social And Sports Sciences, 2.0

Activities and Societies: + Deputy chairman of sports students representation committee (2009-2010)