Creating bilateral opportunitiesManaging partners and distributorsBusiness Growth and sustainability managementSetting up future-proof protocols

1. Sales- Lead generation- Understanding customer request- Execution of site survey- Providing clear information to HQ2. Partner Management- Liaising with channel partners- Developing a strong teaming relationship3. Accounts Management- Effective communication with existing accounts- Making sure that all questions are addressed4. Technical Support- Onsite system trouble shooting and incidents resolution (critical incident)- Providing instructions to customer remotely (non-critical incident)- Assisting HQ for system upgrades5. Administrative- Working closely with STB (Singapore Tourism Board) to provide a platform to help promote Singapore tourism- Liaising with MDA (Media Development Authority) for content classification and effectively introducing more options for Singapore viewers- Handling all HR related issues

Managing 2 entitiesSspec consultants Pte ltd& Ingen studios Pte ltdAdding on to my current job scopeProviding market intelligence (Sspec)Working closely with C level management to secure projects.Sales and post sales support to key accountsManagementMaking sure that KPIs are metBusiness strategic planningMarket analysisNew job scope (Ingen Studios)Running an online mobile gaming businessOperationsDay to day operations & gamer supportRunning events and online promotionsSocial media marketingNew Game development

SalesProviding market intelligence.Working closely with C level management to secure projects.Sales and post sales support to key accountsManagementMaking sure that KPIs are metBusiness strategic planningMarket analysis

Regional Telco SalesCovering Asia PacificMalaysia, Thailand, Vietnam, Philippines, Australia, Hong Kong, Indonesia, Taiwan & IndiaCreating SalesWorking closely with channel partners to push for sales target, direct customer contact and providing channel partners with added bullets to deal with customers.Closing SalesValue add to channel partners to seal the deal. Understanding open market valuation, competitors' positioning and strong industrial intelligence if eccentrically needed to close the sales. Accounts ManagementProviding constant updates to channel partners and customers.Making sure that they are at a state of equilibrium with their needs met and in a satisfied mind set.

Supporting Telecommunication Service providers in Sales and account management activities.Primary CustomerSingapore Telecommunication LtdSecondary CustomersSBO & FBOUnderstanding the needs of key accountsSourcing for the relevant telco system, for example, Cisco, Huawei, Clarence, Oracle, etc.System integrationPutting together hardware and software applications, delivering a turnkey solution for customers.Working with different equipment vendors and outsource partners.