Stefan Matok Email & Phone Number

Budapest, Hu

Budapest, Hungary

Working on various projects in banking.

Budapest, Hungary

Working on various projects in banking.

Hungary

IQ 140+, top 2% globally.

Budapest, Hungary

- Regular analysing and evaluating of prudential and operational risks related to supervised institutions.- Reviewing and carrying out prudential audits and opinions on insurance market intermediaries and financial market intermediaries. Monitoring the implementation of regulations - granting or withdrawing licences.- Liaising with internal and external stakeholders (partner departments, intermediary institutions). Developing and maintaining company relationships in order to share best practices.- Cooperating with institutional investigations. During the examination of intermediaries, checking the quality of the submitted data and creating analytics.Projects: - Increasing Qualified Consumer Friendly Home Insurance (MFO) penetration.- Review of the internal organizational and operational rules and processes required for the introduction of the PEPP (Pan-European Personal Pension Product) product in 2022, and proposing amendments from the supervisory side.- Develop a recommendation on the establishment of a conflict of interest policy for insurance intermediaries in the context of Directive (EU) 2016/97 of the European Parliament and of the Council.

Hungary

- Operation and control of banking accounting systems.- Continuous monitoring of core systems.- Active participation in the systems troubleshooting process.- Ongoing consultation with system administrators to take over tasks and workflows, modify them and increase their efficiency.- Modeling, systematization and documentation of the new operational processes and tasks.- Participation in the implementation of the “IG3 - Real time transactions" project.

Budapest, Hungary

- Operation and control of banking accounting systems.- Continuous monitoring of core systems.- Active participation in the systems troubleshooting process.

Budapest, Hungary

- Regular participation in the system testing and acceptance testing of new systems on the investment side.- Settlement of commission on securities to brokers, agents and Government Debt Management Agency.- Constantly monitoring of the daily transactions.- Coordinating knowledge transfer and end-user assistance for all financial advisors.- Supporting over 2,000 users company-wide with Clavis software issues via phone, email, and issue ticket log related. Serving as Helpdesk for end-users in everyday computer and software related issues.- Making 200+ reports and statistical statements for the business developer department, regional leaders or the Hungarian National Bank.- Control of transactions with a total value of more than HUF 1,000 billion in 1 year.- Participation in the unification of banking systems on the investment side.

Budapest, Hungary

- Proactively provide advise to retail and business clients in their selection of various accounts, loans, insurances, savings and investments. Managing wide variety of client service and complex administrative tasks to resolve client issues efficiently.- Active cooperation with my supervisors and colleagues. Cooperation with our loan officers, business bankers, and financial advisors to ensure that my clients get access to experts who can assist them with their special financial needs.- Active participation in the operation of the bank at the Budapest regional level and in the quick resolution of errors at the branch level. Resolve escalated client complaints/issues promptly and effectively.- Delivered outstanding client service to ensure client satisfaction, client retention and increase client turnover.

Bachelor'S Degree, Business And Management

High School Diploma, Advanced Mathematics