Stefan Mayr

Stefan Mayr Email and Phone Number

Helping to become a more lean an agile organization @ Allianz
munich, bavaria, germany
Stefan Mayr's Location
Greater Munich Metropolitan Area, Germany
Stefan Mayr's Contact Details

Stefan Mayr personal email

n/a
About Stefan Mayr

Stefan Mayr is a Helping to become a more lean an agile organization at Allianz. He possess expertise in call centers, business process improvement, controlling budgets, sales operations, microsoft office and 22 more skills. He is proficient in English.

Stefan Mayr's Current Company Details
Allianz

Allianz

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Helping to become a more lean an agile organization
munich, bavaria, germany
Website:
allianz.com
Employees:
132781
Stefan Mayr Work Experience Details
  • Allianz
    Senior Capability Expert
    Allianz Sep 2019 - Present
    Munich, Bavaria, Germany
    Initiating and driving productivity related topics as Organizational Streamlining, Agile Enterprise Transformation and Performance Management in hybrid set-ups throughout the Allianz Group
    View
  • Axa
    Head Business Controlling & Performance Management
    Axa Jul 2016 - Aug 2019
    Winterthur Area, Switzerland
    KPI based steering of COO area, volume forecasting, budget planning, Scrum Master/ Product Owner of strategic initiative, compliance & OpRisk SPOC for COO
    View
  • Axa
    Head Service Center Planning And Steering
    Axa May 2015 - Jun 2016
    Winterthur Area, Switzerland
    KPI based steering of Service Centre, volume forecasting, workforce management, intraday steering, Integration of social media interaction center in service centre
    View
  • Axa
    Performance Manager Service Center
    Axa Jan 2014 - Apr 2015
    Winterthur Area, Switzerland
    Set up and run of new management reporting (MIS) for Ops Management. Definition of new operational KPIs reflecting workload balancing (Claims, Contact Center and Policy administration) using capabilities of Genesys workload balancing system. Discuss MIS results with Service Center Management
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  • Sunrise Communications Ag
    Manager Performance Management
    Sunrise Communications Ag Jul 2011 - May 2013
    Zürich Area, Switzerland
    Strategic and operative volume forecasting, legal forecasting for external provider, intraday management of callcenter availability, KPI reporting, workforce management for internal service teams, budget planning. special projects
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  • Telefónica Germany
    Team Manager Sales Support
    Telefónica Germany Oct 2008 - Jun 2011
    Munich Area, Germany
    Order management B2B business (SME), Sales Partner administration, commission claim management, reorganisation of SME Sales Support
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  • Telefónica Germany
    Specialist Risk&Solution Services
    Telefónica Germany Oct 2006 - Sep 2008
    Munich Area, Germany
    Budget planning, FTE tracking, Performance Management, special projects
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  • Telefónica Germany
    Business Analyst
    Telefónica Germany Oct 2004 - Sep 2006
    Munich Area, Germany
    KPI Reporting (Customer Service), Set up of new reporting (Fraud Management), special projects
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Stefan Mayr Skills

Call Centers Business Process Improvement Controlling Budgets Sales Operations Microsoft Office Business Objects Reporting And Analysis Six Sigma Call Center Administration Team Leadership Telecommunications Banking Risk Management Call Routing Problem Solving Customer Service Sales Process Organizational Development Telco Genesy Interactive Insights Business Analysis Integration Project Management Management Change Management Strategy Leadership

Stefan Mayr Education Details

  • Fachhochschule München
    Fachhochschule München
    Business Administration And Management, Major Business Informatics And Business Reengineering
  • Raiffeisenbank Zorneding Eg
    Raiffeisenbank Zorneding Eg
    Banking

Frequently Asked Questions about Stefan Mayr

What company does Stefan Mayr work for?

Stefan Mayr works for Allianz

What is Stefan Mayr's role at the current company?

Stefan Mayr's current role is Helping to become a more lean an agile organization.

What is Stefan Mayr's email address?

Stefan Mayr's email address is mayr_stefan@web.de

What schools did Stefan Mayr attend?

Stefan Mayr attended Fachhochschule München, Raiffeisenbank Zorneding Eg.

What are some of Stefan Mayr's interests?

Stefan Mayr has interest in Travelling, Soccer, Hiking, Golf, Cinema.

What skills is Stefan Mayr known for?

Stefan Mayr has skills like Call Centers, Business Process Improvement, Controlling Budgets, Sales Operations, Microsoft Office, Business Objects, Reporting And Analysis, Six Sigma, Call Center Administration, Team Leadership, Telecommunications, Banking.

Who are Stefan Mayr's colleagues?

Stefan Mayr's colleagues are Babynou Gespach, Greg Hurst, Arun Chavan, Patricia Gustin, Jens Müller, Shimaa Bayomy, Géraud Fournier.

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