Leading the Delivery Governance and PMO specialists team. ▪ Developing a high performance team, recruiting, coaching and mentoring constantly the team members. ▪ Monitoring the team performance, managing continuous improvement projects in order to automate and simplify processes, defining and reporting on KPIs.▪ Assuring governance for our customers projects delivery based on Agile and Waterfall methodologies ▪ Defining, documenting and implementing standards, processes and… Show more Leading the Delivery Governance and PMO specialists team. ▪ Developing a high performance team, recruiting, coaching and mentoring constantly the team members. ▪ Monitoring the team performance, managing continuous improvement projects in order to automate and simplify processes, defining and reporting on KPIs.▪ Assuring governance for our customers projects delivery based on Agile and Waterfall methodologies ▪ Defining, documenting and implementing standards, processes and governance structure on all services delivered Show less

▪ Driving the digitalization/automation and optimization of various products/services in the portfolio after conducting complex assessments with senior stakeholders/management (portfolio assessments, tools and processes workflow analysis by engaging delivery teams): IT, Network products/services (Converged Infrastructure, Data Base as a Service MS SQL - Combined order, Connectivity, Jira/Confluence etc.)▪ Defining, documenting and establishing delivery processes with senior stakeholders… Show more ▪ Driving the digitalization/automation and optimization of various products/services in the portfolio after conducting complex assessments with senior stakeholders/management (portfolio assessments, tools and processes workflow analysis by engaging delivery teams): IT, Network products/services (Converged Infrastructure, Data Base as a Service MS SQL - Combined order, Connectivity, Jira/Confluence etc.)▪ Defining, documenting and establishing delivery processes with senior stakeholders (escalation and prioritization process, budget approval process)▪ Leading new requirements definition for end-to-end delivery process automation and financials digitalization through SNOW platform: Service Catalogue (SC), Project Portfolio Management (PPM) both Waterfall and Agile modules and Demand & Finance Management (DFM).▪ Acting as central SPOC for all business requirements towards the SC and PPM Product teams (defining and setting priorities, managing Jira backlogs and Kanban boards, reviewing and highlighting defects and supporting in defining fixes)▪ Leading the customer delivery prioritization process and forum to ensure projects with highest business impact will be sponsored by the Senior Leadership team through a Golden Ticket▪ Driving customer delivery escalations through dedicated escalation forums with Senior Management & Senior Stakeholders▪ Acting as SPOC towards Group Data Privacy department for GDPR process implementation by ensuring all delivery requests are following the GDPR process check and evaluation▪ Consulting the Programme/ Project manager community though delivery process improvements and issues by leading weekly knowledge sharing sessions▪ Acting as a mentor for the new joiners on-boarding in the team, explaining business and processes, demonstrating our working tools capabilities.▪ Sharing best practices across the local PMO department (Presentations for executives, tools and activities etc.) Show less

▪ Consulting the Programme community on the methodologies and standards that support a consistent running of all Programmes and Projects within the portfolio▪ Act as primary contact for Programme and Project Managers community, tracking and monitoring projects delivery in agreed time and costs throughout the project lifecycle▪ Driving Programme reviews through various forums with senior management, ensuring escalations and action points are followed through and resolved▪ Analysing… Show more ▪ Consulting the Programme community on the methodologies and standards that support a consistent running of all Programmes and Projects within the portfolio▪ Act as primary contact for Programme and Project Managers community, tracking and monitoring projects delivery in agreed time and costs throughout the project lifecycle▪ Driving Programme reviews through various forums with senior management, ensuring escalations and action points are followed through and resolved▪ Analysing and evaluating Programme’s KPI’s, encouraging data-informed decisions▪ Assessing and proposing process and standards improvements based on data analysis outcomes and lessons learned▪ Supporting business change through regular audits on portfolio data quality and accuracy▪ Acting as SPOC for resource management and agile roles tracking across the Programme’s projects▪ Communicating to Programme and Project managers community the new introduced processes, changes to the existing processes and working tools new functionalities and enhancements Show less

▪ Implementing and delivering special hardware and software solutions to customer▪ Leading customer projects from baselines establishment to solution delivery and acceptance▪ Managing the customer expectations in line with capabilities and established time-frames▪ Fostering communication with external customer and project teams▪ Managing changes and risks by implementing proper action plans▪ Handling customer, sales and various supply chain teams engagement as project… Show more ▪ Implementing and delivering special hardware and software solutions to customer▪ Leading customer projects from baselines establishment to solution delivery and acceptance▪ Managing the customer expectations in line with capabilities and established time-frames▪ Fostering communication with external customer and project teams▪ Managing changes and risks by implementing proper action plans▪ Handling customer, sales and various supply chain teams engagement as project progresses▪ Consulting sales and customers regarding services and supply chain solutionsCoordinator for "HP Bagde" volunteering project at company level, with a 12 members teamdedicated to obtain specific discounts from various vendors for all HP employees and to organizepromotional events for both vendors and Badge program. Show less

▪ Acting as first point of contact for customer and sales on product offering for PC’s, servers and printing solutions business▪ Ensuring sales and customer support for product quotes and catalogue maintenance on PC’s, Servers, Storage, Network▪ Leading customer calls for product offering, facilitating also portal trainings for customers and partners▪ Acting as SPOC for product offering updates and catalogue maintenance on both end of life and pricing mattersLeading a 6 members… Show more ▪ Acting as first point of contact for customer and sales on product offering for PC’s, servers and printing solutions business▪ Ensuring sales and customer support for product quotes and catalogue maintenance on PC’s, Servers, Storage, Network▪ Leading customer calls for product offering, facilitating also portal trainings for customers and partners▪ Acting as SPOC for product offering updates and catalogue maintenance on both end of life and pricing mattersLeading a 6 members Employee Engagement team, for 1 year, aiming to increase employee satisfaction and productivity through: development programmes, contests, team building activities. Show less

▪ Acting as first point of contact for direct customer order requests and complains▪ Assuring customer satisfaction from order receipt to delivery▪ Managing customer orders receipt, processing and delivery▪ Driving customer calls on orders updates and statuses, delivery and invoicing.Top Talent coordinator for “Getting together” project with a 6 people team, a project meant to create a cohesive team and to improve team spirit.

▪ Managing administrative activities within the consultancy team for Project Bucharest – Ploiesti Highway▪ Supporting monthly report documentation and key translator for monthly meetings with Contractor▪ Managing contractual correspondence data base