• Supported the alerting systems of seventy-two different fire stations in the Tampa Bay area.• Was brought on in 2017 for the sole purpose of modernizing the company’s infrastructure and expanding the client base through new services developed at the company.• Troubleshoot and managed computer networks.• Installed and maintained enterprise grade networking equipment.• Implemented tech solutions for various clients. Whether it be software or hardware related• Provided… Show more • Supported the alerting systems of seventy-two different fire stations in the Tampa Bay area.• Was brought on in 2017 for the sole purpose of modernizing the company’s infrastructure and expanding the client base through new services developed at the company.• Troubleshoot and managed computer networks.• Installed and maintained enterprise grade networking equipment.• Implemented tech solutions for various clients. Whether it be software or hardware related• Provided hardware/tech troubleshooting support to various clients. • Developed and built a variety of software/web projects such aso Fire Station monitoring via Nagioso Configured and maintained NGINX web serverso Payment processing portals o An integrated Support Ticket Systemo Live Support Chatso Web app for showing the status of individual fire stations to Fire Dispatch. Which improved resolution times by six hourso Software for showing incident calls with map on display boardso Designed and implemented a SMS gateway network for sending SMS notifications. Which reduced response times by dispatch clients to minutes due to the notificationso Deployed and maintained web services for internal use such as Bitbucket repositories, Wiki.js wiki, and a Keycloak auth server. Show less

• Worked on a variety of software/web development projects such aso Visual basic sub procedureso Web scraperso Task automationo User authenticationo File viewer webappo Analytics dashboards