Stefan Peric Email and Phone Number
Ottawa, ON, CA
Stefan Peric's Location
Ottawa, Ontario, Canada, Canada
About Stefan Peric
Stefan Perić is a Data Annotator for the Sidekick AI assistant project at Shopify, the leading e-commerce platform for online stores and retail point-of-sale systems. Through this project Stefan excelled in transforming complex data into actionable insights that enhance AI performance. His role has also involved leading team discussions, onboarding new members, and creating comprehensive guidelines to ensure high-quality data annotation. With a unique perspective from his experience as a Merchant and Support Advisor, he effectively bridged the gap between merchant needs and AI capabilities, crafting golden conversations that drive Sidekick's success and development. He has quickly mastered Sidekick Lang (SKL), and ShopifyQL to contribute effectively to the project. Stefan takes pride in his ability to balance speed and quality, consistently exceeding expectations and fostering a positive, high-performing team environment.Stefan is also a professional artist and entrepreneur, who founded, owns, and operates BOYSDONTDRAW, an art initiative that creates and sells unique works of art and merchandise inspired by hip-hop music and pop culture. Since March 2017, Stefan has showcased his artworks and products at various events, galleries, and media outlets, generating substantial revenue and recognition. Stefan leverages his artistic talent and passion to design, create, and manage the BOYSDONTDRAW online store, website, and social media accounts, as well as to execute graphic design projects for other organizations. Stefan's mission is to continue growing his art and media expertise, while pursuing relevant opportunities for personal and professional development.
Stefan Peric's Current Company Details
Shopify
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Machine Learning Data Annotator - Sidekick
Ottawa, ON, CA
- Website:
- shopify.com
- Employees:
- 24475
Stefan Peric Work Experience Details
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Machine Learning Data Annotator - SidekickShopifyOttawa, On, Ca
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Data Annotator - Research And Development, SidekickShopify Feb 2024 - PresentOttawa, Ontario, Canada- Meticulously annotated data and crafted golden conversations based on real merchant interactions, ensuring high-quality training data for Shopify's Sidekick AI Assistant tool.- Actively participated and led discussions in daily standups and Slack channels, ensuring inclusive and productive communication among team members.- Played a pivotal role in onboarding new team members by creating comprehensive guidelines and resources, enhancing team efficiency and cohesion.- Leveraged experience as a Merchant and Support Advisor to provide valuable insights and suggestions, enhancing Sidekick's functionality to meet merchant needs.- Quickly became proficient in Sidekick Lang (SKL), and ShopifyQL, demonstrating adaptability and commitment to personal growth.- Solved complex problems independently and collaboratively, utilizing existing knowledge and informed decision-making to ensure efficient resolution.- Balanced speed with quality in data annotation, consistently meeting and exceeding data set completion targets while maintaining detailed work.- Took full ownership of the role, exceeding minimum requirements and contributing to the project's success through proactive efforts.- Presented team contributions during weekly demos to executives, highlighting the importance of work in data annotation and its impact on the project.
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Support AdvisorShopify Jun 2021 - Feb 2024Ottawa, Ontario, Canada- Provided Phone, Chat and Email hands-on support to Shopify’s merchant's all over the world.- Consistently handled 3 concurrent chats, back-to-back phone calls and a steady rate of emails with ease while constantly meeting our KPIs for Chat, Email and Call operations.- #1 in total Chats and Calls handled for my team from the start of employment to the present.- Showed genuine interest and compassion for merchants consistently to aid in growing their brands and ensuring a smooth user experience on Shopify.- Played an active, frequent role in preparing engaging, informative presentations and leading segments of our Team Meetings.- Consistently received positive merchant feedback, averaging 85% overall “Smiley Satisfaction” ratings from the start of employment to the present.- Received steadily upward trending Quality Assurance grading while currently sitting above an 85% average score.- Engaged as a team player and leader, receiving multiple “Unicorns” (Commendations) from fellow colleagues for being a helpful, productive part of the team.- Embodied Shopify’s key values of being merchant obsessed and making commerce better for everyone as an employee and active merchant on the platform.
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Owner & ArtistBoysdontdraw Mar 2017 - PresentOttawa, Canada Area- Created unique works of art and shared them via social media and company website. - Performed commissioned work by catering to client needs and satisfaction including, but not limited to organizations such as CBC Ottawa. - Featured on Rogers Daytime TV to showcase artworks and promote upcoming art show.- Designed, created, sold and shipped merchandise to buyers via the BOYSDONTDRAW online store.- Sold multiple Artworks through beloved local art gallery “The Art House Cafe” to visiting gallery viewers.- Booked, planned and attended events to display and sell artwork and various merchandise to new and returning buyers (currently yielding ~$165/hr of revenue per show).- Created and maintained a strong presence on social media through staying in tune with hip hop culture trends and strategic post promotions.- Naturally grew an audience to over 1,000 followers on Instagram in the span of 2 years.- Portfolio: www.boysdontdraw.com.
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Office Administrator, Social Media Coordinator & Graphic DesignerJack Purcell Recreation Association Jan 2020 - Jun 2021Ottawa, Ontario, Canada- Tended to general administrative duties and worked with the Executive Director.- Managed clientele and employee correspondence to ensure quick and effective communication.- Assisted in coordinating and scheduling recreational activities, events, and child care for the association.- Managed website design, updates and social media posting across Facebook, Twitter, and Instagram.- Developed and curated engaging content across all social media platforms.- Executed graphic design for program and event promotion for both physical posters and social media posts.- Maintained correspondence and relationships with suppliers and contract workers such as print shops and photographers. -
Customer Service RepresentativeCity Of Ottawa Sep 2018 - Jun 2021Jack Purcell Community Centre And Pool- Provided front-of-house reception service for patrons. - Dealt with general queries from patrons of the Community Centre by phone and in person. - Maintained member records related to bookings and use of facilities.- Performed aims and ethos of the Community Centre setting a good example in terms of dress, behaviour, and punctuality.- Key holder, secured building and set alarms when the Centre was not in use.- Developed administrative and customer service skills through the City of Ottawa’s various training workshops. - Developed experience as a public servant working for the municipal government.- Worked closely with people with physical and mental disabilities, children, recovering addicts and homeless persons.- Ensured programs ran smoothly, settled disputes with patrons by applying extensive problem solving skills and resourcefulness. - Maintained and worked with Community Centre health and safety procedures.- Ensured the confidentiality of all patron records in accordance with the City of Ottawa’s client confidentiality standards. -
Field RepresentativeEntertainment One Apr 2019 - Mar 2020Ottawa, Canada Area- Ran exclusive pre-screenings of eOne's films at various cinemas across the city.- Researched and reached out to prospective businesses and organizations to pitch and establish partnerships for the promotion of upcoming movies.- Brainstormed and executed marketing strategies with partners.- Distributed promotional materials to prospective partners and film goers.- Engaged in and gauged the reactions of audience members, and reported on the performance of movies being released to head office in Toronto.- Done remotely and independently, all communication with management was done via e-mail and telephone.- Opportunity cut short due to the COVID-19 pandemic. -
Sales RepresentativeUnheated Raw Honey Mar 2019 - Mar 2020Ottawa, Canada Area- Sold local Unheated Raw Honey at various Home Shows and Conventions.- Offered free samples and pitched honey products to potential customers by highlighting what made Unheated Raw Honey different from other honey brands.- Stayed up to date on product knowledge and new releases.- Worked closely with the Master Beekeeper/Business Owner to ensure the maintenance of a consistent company image and to uphold their high standards.- Had free reign over using different selling techniques, up-selling and large purchase discounts.- Worked 18 days straight with one co-worker for 12 hours a day at the 2019 Canadian National Exhibition selling honey and reached a total revenue of about $30,000.00.- Reported to owners with sales numbers and targets at the end of the day.- Opportunity cut short due to the COVID-19 pandemic.
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Membership Sales And Service SupervisorYmca-Ywca Of The National Capital Region Jul 2017 - Aug 2019Taggart Family Ymca-Ywca- Tended to the Taggart Family YMCA membership desk with a leading/supervising role.- Offered a managerial/coordinator role at another location within 8 months of employment.- Created a welcoming and accepting environment for all members and prospective members.- Handled disputes, conflicts and potentially dangerous situations in a constructive and effective manner.- Assumed the role of acting manager/coordinator when the current manager was on vacation or away.- Upheld the YMCA's values and helped to build strong communities.- Sold gym memberships, day passes, personal training, class registrations and more.- Operated within a commission-based structure for membership sales.- Worked in a fast-paced environment handling administrative duties, such as following up on overdue balances, filing member documents, logging sales numbers and more.- Worked closely with people from many different backgrounds, children, shelter families, disadvantaged youth, ex-convicted felons and at-risk members of the community.- Tended directly to over 5,000 unique and regular gym members. -
Franchise Owner & ManagerQualité Étudiants Sep 2015 - Dec 2017Ottawa, Canada Area- Operated as a franchise owner and manager in the Glebe and Westboro area.- Managed student window cleaners, a marketing team and an assistant.- Developed relationships with over 200 clients across Ottawa. - Maintained rigorous discipline in door-to-door marketing and sales.- Applied and further developed prior sales and client-management experience.- Developed skills in recruitment, interviewing, and training prospect employees.- Gained experience planning and executing recruitment campaigns, interview and training templates and work/production schedules.- Managed expenses and increased profits wherever possible.- Delegated tasks efficiently and effectively.- Sold contracts for residential window cleaning, gutter cleaning and pressure washing reaching a revenue of $120,000.- Managed contract production, ensured jobs were completed to client satisfaction, handled disputes, ensured worker safety and job quality. -
SalespersonLa Maison Simons Aug 2016 - Jan 2017La Maison Simons Rideau Centre- Worked to further build experience selling high quality men’s clothing and to further develop experience in sales.- Men’s clothing included: high-end suiting, high-end designer garments, accessories and more.- Helped open up Simons in Ottawa.- Was able to move to other departments when help was needed with ease.- Focused on customer service and providing a pleasant experience for shoppers.- Created displays for the department with personal taste and ideas.- Shared knowledge of Men’s Clothing to co-workers who had no experience in the field. -
Retail SalespersonNordstrom Jan 2015 - Jan 2016Nordstrom Ottawa- Worked selling high quality men’s clothing averaging on $1,000 per suit.- Helped open up the Ottawa store.- Focused on holding up Nordstrom’s legendary customer service and meeting high sales goals.- Personally sold over $200,000 in merchandise during tenure of employment.- Developed a clientele and worked on client management skills.- Began developing skills in sales.- Developed an intense knowledge of Men’s Clothing. -
Meat ClerkLoblaw Companies Limited Sep 2012 - Jan 2015Loblaws Merivale- Worked part-time as a Meat Clerk in the Meat Department. - Began developing my job skill fundamentals.- Helped stock, label, and wrap meat.- Met customer requests.- Often worked without supervision with ease.
Stefan Peric Education Details
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Communication And Media Studies (Honours)
Frequently Asked Questions about Stefan Peric
What company does Stefan Peric work for?
Stefan Peric works for Shopify
What is Stefan Peric's role at the current company?
Stefan Peric's current role is Machine Learning Data Annotator - Sidekick.
What schools did Stefan Peric attend?
Stefan Peric attended Carleton University.
Who are Stefan Peric's colleagues?
Stefan Peric's colleagues are Mir Shahzaib, Lynsey Cotter, Mahi Suma, Chase F., Alina Annayeva, Mae Lee, Mehar Saad Ahmed.
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Stefan Peric
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