Stefan Refert Email & Phone Number

New York City Metropolitan Area

New York City Metropolitan Area

Dallas, Texas, United States

- Manage relations with multiple vendors, coordinating schedules, budgets, purchase orders, installations, and product ordering to keep projects on schedule- Communicate with investors, keeping them abreast of project progress and addressing their concerns- Lead weekly status update calls with construction team and investors, coordinating efforts from both.

Bern, Berne, Switzerland

- Coordinated large-scale events, managing various involved teams- Coordinated menus based on seasonal supply and customer demand for this 4-star Swiss hotel (Top 10 in CH)- Scheduled staff to ensure coverage and customer satisfaction- Ordered bar stock based on hotel need- Handled customer complaints and challenges

Bern, Berne, Switzerland

- Coordinated events on a smaller, more intimate scale- Became a customer service expert through experience serving customers and resolving complaints- Menu coordination and staff management for this smaller hotel

Leipzig, Saxony, Germany

- Managed the details behind the scenes for company conferences- Coordinated teams to ensure flawless event execution- Organized professional communication between stakeholders to bring about repeat business and growth of the conference business

Halle, Saxony-Anhalt, Germany

- Learned all aspects of hospitality management from staff scheduling to customer service excellence and hotel marketing

Hotel Management, Hospitality Administration/Management

- Finished in the top 10% of the class

Linguistics