Stefan Rosenkoetter Email & Phone Number

Minneapolis, Mn, Us

Eden Prairie, Minnesota, Us

As Director of Facilities for Foss Swim School, I led comprehensive facilities operations across 27 locations, overseeing every aspect from vendor selection to project execution. My focus was on creating efficient, safe, and optimized learning environments by managing project timelines, enhancing team operations, and strengthening vendor relationships.I accomplished seamless upgrades and increased facility efficiency by developing and implementing a structured asset review and maintenance schedule, as measured by reduced downtime and streamlined vendor coordination. Through strategic project management, I spearheaded initiatives like a flooring material switch that saved $60K, delivering both budget-friendly solutions and increased durability for high-traffic areas. Additionally, I centralized vendor relationships across all locations, boosting efficiency and enabling cost savings.My impact extended to team development as well, growing the facilities team from 2 to 9 members and fostering a collaborative culture. I implemented proactive training to bolster the team's problem-solving abilities, which significantly improved our response to facility needs and project demands. By executing cost analyses, risk mitigation strategies, and preventative maintenance initiatives, I ensured operational excellence and cost-effectiveness, allowing for uninterrupted facility operations and optimized resource allocation across multiple projects.

Eden Prairie, Minnesota, Us

In my role as Director of Field Operations, I led five locations to operational success, increasing weekly enrollment from 2,400 to 3,100 swimmers while driving profitability and efficiency across each facility. I accomplished exceptional results by fostering a high-performance, customer-centric culture and surpassing customer satisfaction (OSAT) expectations through streamlined operations and impactful team development.I achieved operational efficiency and exceeded performance goals by implementing targeted training programs and optimizing processes, which enhanced staff capabilities and ensured that organizational objectives were met within budget. By developing a centralized emergency action plan with HR, I strengthened safety protocols and compliance across all facilities. Additionally, I standardized facility documentation by creating a comprehensive digital manual, making it easy for teams to access up-to-date procedures.I maximized financial savings and improved program quality through strategic partnerships and leadership. I saved approximately $900K–$1.2M in facility and operational costs by collaborating with the finance team to review monthly budgets and align expenditures with strategic goals. I also drove curriculum enhancements by auditing compliance standards and facilitating weekly manager meetings, which led to an increase in customer satisfaction rates from 91% to 94% and elevated program quality, ensuring the school's continuous growth and success.

Eden Prairie, Minnesota, Us

For seven years, I worked as a School Director at Foss Swim School, where I led daily operations to deliver exceptional swim programs, maximizing lesson schedules and hiring qualified staff. I fostered a dynamic environment that prioritized operational efficiency, safety, and student engagement.I accomplished a 30% increase in program efficiency by strategically scheduling swim lessons seven days a week and optimizing enrollment through proactive planning 2-3 months in advance. I collaborated closely with the office team to maintain seamless enrollment processes, achieving and often exceeding retail sales goals. By overseeing a facility team that managed pool and pump room operations, I ensured uninterrupted business continuity and a safe experience for our guests. Additionally, I cultivated a high-performing management team, guiding them through meticulous operational procedures and reinforcing strict adherence to state and national standards, which significantly enhanced both operational efficiency and problem-prevention capabilities.

Eden Prairie, Minnesota, Us