Stefan Spasov Email and Phone Number

• Diagnosed troubleshooting queries and support requests remotely and on-site.• Setting up laptops for users according to company policy• Managing accounts in Windows Active Directory• Supporting and troubleshooting advanced technical issues within computerhardware, network, operating system and software installations.• Storing and providing equipment to the users• Mounting and maintaining various network devices in the server room.• Communicating with vendors.• Microsoft Office 2016/365 support.• Researched new and emerging technologies to stay abreast with trends and bestpractices.• Upgraded hardware promptly to minimise service disruptions.• Resolved service user requests within target timeframes.• Set up new workstations for users with proper cables, equipment and software.• Documented actions taken using work order system within.• Maintained and repaired peripheral equipment connected to laptops and desktop

• Making CNG installations for gas stations• Preforming maintenance for CNG compressors for gas stations.• Read and interpreted equipment manuals and work orders to perform reuredmaintenance and service.• Optimised resources by utilising equipment and supplies for intended use toaccomplish job results.• Listened for unusual sounds from machines or equipment to detect malfunction.• Cleaned and lubricated shafts, bearings and other parts of machinery to enhancelongevity.• Utilised proper safety techniques and equipment to promote safety for self andothers.• Read and interpreted 2D and 3D plans to carry out repair work in line with machinespecifications.• Resolved equipment malfunctions within target timeframes.• Ran tests to guarantee machines worked properly after maintenance work.• Examined parts for excessive wear and breakages for prompt repair.• Took appropriate health and safety precautions to minimise risk of injury.

• Making drinks and serving customers• Sticking with the company standards• Monitored supply levels and generated purchase orders to replenish and maintainbar inventory.• Maintained brand image by keeping neat personal appearance.• Maintained facility compliance with health codes, sanitation requirements andlicence regulations.• Processed cash, credit card and voucher payments to fast track process.• Optimised customer experience, serving each guest with sincere, positive andenthusiastic attitude.• Kept detailed inventories of supplies, ensuring bar areas were strategically stockedto maintain efficient workflow.• Mixed drinks and served wine, beer and non-alcoholic beverages for multiple guestssimultaneously.• Demonstrated full knowledge of all menu items, contents and preparation methodsto provide suggestions based on customer preference.• Upheld high standard of cleanliness in all work areas to comply with health andsafety regulations.• Tested and developed new cocktail recipes to add and complement menu selections.• Designed and developed stunning coffee art on cappuccinos, mochas and lattes.

• Leading and supervising my team• Making sure that my team follows the company standards• Training new bartenders.• Demonstrated full knowledge of all menu items, contents and preparation methodsto provide suggestions based on customer preference.• Upheld high standard of cleanliness in all work areas to comply with health andsafety regulations.• Elevated customer service by training staff, optimising restaurant operations andefficiently resolving order issues.• Optimised customer experience, serving each guest with sincere, positive andenthusiastic attitude.• Facilitated smooth operations by keeping bar area well-stocked throughout eachshift.• Processed cash, credit card and voucher payments using POS terminals.• Maintained brand image by keeping neat personal appearance.• Monitored supply levels and generated purchase orders to replenish and maintainbar inventory.• Maintained facility compliance with health codes, sanitation requirements andlicence regulations.• Mixed drinks and served wine, beer and non-alcoholic beverages for multiple guestssimultaneously.• Kept detailed inventories of supplies, ensuring bar areas were strategically stockedto maintain efficient workflow.• Tested and developed new cocktail recipes to add and complement menu selections.• Conducted regular counts of bar stock, promptly ordering low-stocked supplies.• Designed and developed stunning coffee art on cappuccinos, mochas and lattes.• Kept bar stocked and organised for easy access and quick service to customers.