Stefan Theuma Email & Phone Number

Malta

- Processing client payments using various payment methods and currencies.- Serving as the primary point of contact with bank partners for payment escalations.- Addressing payment queries raised by Customer Service and Xace teams.- Ensuring the payment release queue is well­-maintained and up-to-­date across diverse systems.- Monitoring of information.

Malta

- Assisting in processing client payments accurately and in a timely manner, ensuring that all payments are in-line with company policies and procedures. - Conducting open-source checks, investigating payments, and making use of transaction monitoring tools as necessary. - Collaborating with other departments to ensure seamless payment processing &.

Malta

- Providing our users with an outstanding customer experience.- Providing excellent customer service via our in-app live chat, email and ticketing system. - Administering the customer on-boarding and set up process. - Collaborating with other teams internationally (such as Compliance, Business Development and Finance teams) to tackle any customer issues..

Malta

-Handling up to 4 chats at a time.-Outbound/Inbound Calls & Callbacks.-Handling tickets via email. -Working hand-in-hand with various departments to resolve customer queries.

Luqa, Malta

Employed under Aviation Online, the sister company of Centrecom. Physical representation of Alitalia inside the airport booth as well as online representation of other airlines such as AirMalta. (emails, telephone calls, social media advertising)

Luqa, Malta

On behalf of Appletree recruitment, I was assigned the role of a receptionist at Vodafone Skyparks offices on a definite contract. My duties included handling company mail & stationery, as well as issuing manifests for deliveries of phones or other technological equipment.I also performed general duties such as responding to emails & telephone queries.

Bulebel