Service Administrator for Trauma & Orthopaedics (County Durham and Darlington NHS Foundation Trust)

Duties Include:• Liaise and assist teams across England, Scotland and Northern Ireland with data analysis • Help introduce and establish monthly and quarterly data performance reports• Produce reports based upon data requests from colleagues

Duties Include:• Work in the first UK email-based customer support team• Respond to and assist customers with any queries or issues they have via email• Meet quantity-based targets whilst providing quality customer service• Assist colleagues with training

Duties Include:• Expanded the effectiveness of the products on display • Maintained stock levels and ordered stock when needed• Ensured all the staff at the branch worked effectively and passionately in their role

Duties Include:• Handled cash and assisted customers with any questions and issues they had• Managed the amount of stock and merchandise on the shop floor • Utilised my knowledge of the products to maximise sales

I worked in this role during the dates of May 2018 - August 2018 & May 2019 - August 2019.Duties Include:• Lead and managed a team of 26 international staff during weekly overnight camps for children aged 8-14 and day camps for children aged 5-14 with upwards of 50 children attending each camp• Facilitated and scheduled camp activities such as zip lining, obstacle courses, and archery • Ensured the safety and happiness of all campers