Stefan Apitz Email and Phone Number
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Technology and Operations Executive with over 30 years of Customer and Technical Operations / Engineering experience. Proven track record of growing small teams into mature scalable, multi-tiered organizations that are poised to deliver high quality technical services to internal and external customers. Most comfortable in fast paced, highly iterative / innovative environments. Experienced in balancing these disciplines with the needs of Enterprise facing SaaS and Cloud service companies around availability, performance and security.Major focus has always been on scaling technology stacks and organizations to grow along with rapidly changing business needs. Deep understanding of capacity planning and running Operations as a business, i.e. cost to serve with good understanding of financial planning and modeling.Ability to create a culture that fosters strong cross-functional relationships to form the foundation of effective collaboration between technical and business organizations, as well as within the various technology teams. Aggressive advocate of DevOps and deep Operations and Engineering collaboration, from design to code/test and release to production support.Solid knowledge of software architecture and development, as well as production infrastructure operations, including datacenter management, network, server and data storage provisioning and administration for Web2.0 and Enterprise Software operations.Experience building processes and IT Operations capabilities for resilient 24x7 management and support of high volume Internet Sites. Established best practices for scaling, incident handling, change management, without being constrained by the more traditional aspects of ITIL approaches.Most recently also responsible for Enterprise IT and Security, building programs around the support and enablement of business operations in light of recent developments around Consumerization of IT and the dramatic shift to a Cloud and Mobile / app based world.
Silicon Valley Triathlon Club
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Software Development VolunteerSilicon Valley Triathlon ClubMountain View, Ca, Us
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Sequoia Century Steering Committee MemberWestern Wheelers Bike Club Oct 2024 - PresentWorking on the Steering Committee that is responsible for putting on the annual Sequoia Century bicycle ride. responsible for managing all aspects of the start and finish line production and coordination.
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Board MemberAchievekids Jun 2024 - PresentPalo Alto, Ca, Us -
Software Development VolunteerSilicon Valley Triathlon Club Jan 2023 - PresentCupertino, California, UsVolunteer work implementing a variety of integrations for systems the club uses to manage its member base.
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MemberWebmonsters May 2012 - PresentPalo Alto, Ca, Us -
Technical AdvisorBigpanda Jan 2019 - Jan 2022Redwood City, California, Us -
Technical AdvisorFox Corporation Apr 2020 - Oct 2021New York, New York, Us -
Technical AdvisorArmory.Io Nov 2019 - Apr 2020San Francisco, California, Us -
Senior Vp Cloud OperationsOracle Mar 2016 - Aug 2018Austin, Texas, UsIn addition to SaaS Production Engineering / Operations, expanded role included PaaS/IaaS and Infrastructure, Security & Compliance, as well as various strategic functions, such as PMO, supply chain planning, etc. Overall team size peaked at about 2,500.The team's charter includes the expanded scope of running over 25 global data centers, several legacy, that were part of acquired properties, as well as the more strategic core regional builds for the Oracle Cloud's global footprint, PaaS and IaaS services.Also owned infrastructure of the Oracle Managed Cloud, which includes the managed services for Siebel, PeopleSoft, JD Edwards, etc. The latter is a group of almost 500 individuals who manage these environments at customer and in Oracle's datacenters.In addition to service and platform management responsibilities, my teams are responsible for the design and build out of the new generation data center architecture that is mainly focused on the company’s strategic priority of aggressively expanding our PaaS and IaaS footprint globally. As such we are building out several new locations under a very tight timeline. -
Gvp Cloud OperationsOracle Mar 2015 - Feb 2016Austin, Texas, UsResponsible for Oracle SaaS Cloud Operations, managing service delivery and operations engineering for all Oracle native and acquired (22) properties. Core scope included continuous improvement of operational excellence and service stability, working closely with Dev and ensuring operational principles are met and improved upon, as well as the overall standardization of operational processes for consistency among services.The org consisted of extremely diverse and distributed teams of 800+ service and operations engineers (DBA, SysAdmin, and Developers), with varying skill sets and roles, heavily influenced by their previous environments and tech stacks.Executive point of contact for Oracle Cloud customers and prospects with regard to the operational aspects of the Oracle Cloud services. This included CVCs, escalation management and sales support.Operations Engineering thought and strategic leadership for all of Oracle SaaS Cloud Operations capabilities.Deliverables included the development of strategic planning, operational KPIs, policies and overall operating goals for the organization, as well as the alignment of the various teams against these principles.
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Svp Of OperationsBox May 2012 - Feb 2015Box is the leading provider of Cloud based storage and collaboration platforms that make accessing and managing content in the Cloud ridiculously easy and secure.Hired by the COO to help mature Production Operations, Security and Enterprise IT. Responsible for developing and driving a vision for the restructuring of the Operations organization and technology roadmapIncludes establishing new collocation facilities, new network architecture, elimination of Tech Debt and significantly raising the bar with regard to experience and skill set within the various teams. Hired over 40 individual contributors and management team within the first 3 quarters of tenure.Mapping key business (growth and engagement) goals and success factors to technology direction. Developed methodologies for capacity planning and scaling as well as mature financial modeling to understand overall technology spend.Built upon open source standards to facilitate an already established culture of tools and automation development within Operations. This led to our ability to be highly automated around end-to-end provisioning, monitoring, change and incident management.Developed methodologies for a highly predictable capacity (server, storage, colo) provisioning pipeline. Worked with vendors on SKU reduction, leveraging VARs for pre-staging of gear and streamlined internal processes and responsibilities.Established Enterprise IT as a business support function. Responsible for driving Disaster Recovery and Business Continuity efforts throughout the company. Executive sponsor for BCP related compliance work. Responsible for aggressively moving the company to a more data driven culture. Working closely with Business Analytics on establishing broader capabilities around DWH and an overall end-to-end data pipeline that integrates production operations data with business metrics.
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Sr. Director OperationsLinkedin Aug 2008 - May 2012Sunnyvale, Ca, UsLinkedIn is the world's largest professional network with 200 million members in 200 countries and territories around the globe with the mission to connect the world's professionals to make them more productive and successful. Responsible for overall Production Operations, built out organization and processes during time of extreme growth. Worked on eliminating scalability and overall capacity constraints, both organizationally and throughout the service stack, positioning LinkedIn for further acceleration of growth.Grew footprint from a single co-location facility to 6 international datacenters. Negotiated various enterprise technology deals to reduce long term costs and sponsored a deal with one of our key technology vendors that saved over 60% on server cost over a 3 year period.Managed organizational growth to a team of 120+ Production Operations Engineers, across the various verticals. Included a presence in Bangalore, to handle follow the sun support for tier 1 and tier 2 tasks.Continued to grow SRE as key capability to further drive DevOps model. Team worked in close collaboration with Engineering to migrate towards a daily release cycle, which proved to be a game changer in LinkedIn’s ability to continue to rapidly innovate.Established Grid Computing team to build out and manage first Hadoop cluster that now powers production features such as WVMP, PYMK, as well as a vast DWH that processes well above 10TB of daily log and event data. -
Director Of Site OperationsLinkedin May 2007 - Jul 2008Sunnyvale, Ca, UsHired by the CTO and co-founder to “Run the Site”Built Site Operations from two person team to multi-tiered organization, positioned to scale for future growth, handling deployment planning, build, Integration to Staging to Production of weekly release cycle. Developed concept of Site Operations Engineering, a team of resources assigned to Developers, for ongoing knowledge transfer and Production support, the early days of the DevOps concept. This was a non-trivial effort, given the highly silo'd structure of Engineering and lack of mature management practices in that org.Implemented fundamental capabilities such as end-to-end monitoring, change and capacity management and led initial efforts to instrument services and monitor JVM, containers using JMX.
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Director, Customer OperationsMerced Systems May 2005 - May 2007Redwood Shores, Ca, UsMerced Systems was the leading maker of Sales and Service Performance Management solutions, focused on improving the productivity, effectiveness, and other operational aspects of customers' employees and teams, as well as their extended partnerships and networks, all of which increase a company's overall productivity. Merced was acquired by Nice Systems in late 2011, an Israeli company, focused on Enterprise productivity.Responsibility for all aspects of Technical Support and Hosting Services as well as Education Services. Built areas and organizations from the ground up into profitable businesses.This included deep customer engagements to understand requirements; creation of high-level business plans, establishing technology solutions for the nascent hosting services business and other fundamental capabilities. -
Director, Technical OperationsInstill Corporation Aug 2001 - May 2005UsInstill Corporation provides spend intelligence solutions for the foodservice industry. It offers supply chain information services, which automates the collection of transactional and process-oriented data from its customers trading partners. The company also provides a suite of hosted applications that helps its customers in managing various business processes, including trade spend management, food spend management, quality and regulatory compliance, promotion management, procurement, food safety, and vendor and product management.Responsible for Technical Support, IT and Tech Ops for Instill’s internal tools and externally focused SaaS offerings. Took over when the business was stagnating and had to manage through tight cost control measures and several lay-offs. Was still able to sustain overall service delivery capabilities according to SLAs and help maintain overall customer sat ratings. -
Sr. Manager Technical SupportNetgravity Doubleclick 1999 - 2001Netgravity was the first company to develop a commercially available on premise AdServing product, went public in 1998 and rode the wave of the initial dot-com bubble briefly, before being acquired by their arch-rival DoubleClick, in October 1999.Joined Netgravity, after immigrating to the US, as Sr Tech Support Engineer, responsible for some of the most demanding, strategic accounts. Responsibilities included deep engagement with our client's support staff and sr management and the development of business acumen related to the nascent online advertising industry.Promoted to manager shortly after and held responsibility for building out Tech Support plans, running a profitable Support business, while growing the team and dealing with the merger with a culturally very different parent company
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Sr. Technology SpecialistDupont (Deutschland) Gmbh 1990 - 1998Wilmington, De, UsTechnical Operations and Engineering for mid-range UNIX systems within DuPont's central European Corporate Data Center. Provided System Engineering and 3rd level support within the Global IS organization. Performed 24/7 support and system management for HP-UX and IBM-AIX systems. Managed monitoring of all systems via HP OpenView and handled aspects of capacity planning and system design to meet our internal customer's requirements
Stefan Apitz Skills
Stefan Apitz Education Details
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Technische Hochschule MittelhessenComputer Science -
Gymnasium Oberursel
Frequently Asked Questions about Stefan Apitz
What company does Stefan Apitz work for?
Stefan Apitz works for Silicon Valley Triathlon Club
What is Stefan Apitz's role at the current company?
Stefan Apitz's current role is Software Development Volunteer.
What is Stefan Apitz's email address?
Stefan Apitz's email address is st****@****mory.io
What is Stefan Apitz's direct phone number?
Stefan Apitz's direct phone number is +165032*****
What schools did Stefan Apitz attend?
Stefan Apitz attended Technische Hochschule Mittelhessen, Gymnasium Oberursel.
What skills is Stefan Apitz known for?
Stefan Apitz has skills like Engineering Management, Cloud Computing, Business Process, Saas, Vendor Management, Budgets, Integration, Enterprise Software, Data Center, Scalability, Cross Functional Team Leadership, Crisis Management.
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