Stefan Brahmer

Stefan Brahmer Email and Phone Number

Head of Sales and Senior Solution Architect for Troubleshooting Excellence implementation projects @ Sim4People ApS
Witten, NRW, DE
Stefan Brahmer's Location
Witten, North Rhine-Westphalia, Germany, Germany
Stefan Brahmer's Contact Details

Stefan Brahmer work email

Stefan Brahmer personal email

n/a
About Stefan Brahmer

Technical Troubleshooting skills in times of Digital Transformation, Virtual, Cross functional team collaboration, Effective implementation of FLOWSimulation-based training or simulator-based training grounds for systematic troubleshooting, risk mitigation or recruitment testsTranslating real life Incident - and Problem Management challenges into simulation scenarios to support building / improving a culture of troubleshooting. Managing complexity. Helping organizations to achieve real improvements. Focus areas - Incident Management, Problem Management, Change Management and Major Incident ManagementIndustries: IT, Communications, Telekoms, Industry & Production, Life Science, Service Management

Stefan Brahmer's Current Company Details
Sim4People ApS

Sim4People Aps

View
Head of Sales and Senior Solution Architect for Troubleshooting Excellence implementation projects
Witten, NRW, DE
Website:
sim4people.com
Employees:
4
Stefan Brahmer Work Experience Details
  • Sim4People Aps
    Head Of Sales And Senior Solution Architect For Troubleshooting Excellence Implementation Projects
    Sim4People Aps
    Witten, Nrw, De
  • Sim4People Aps
    Head Of Sales / Senior Solution Architect For Troubleshooting Excellence Implementation Projects
    Sim4People Aps Apr 2016 - Present
    Germany
    International sales and need based solution design for "to-the-point" Incident, Problem and Change Management - adding immediate value.Building a distribution network and partnerships globally. Creating win-win-win scenarios with our partners and their clients.Providing companies with individual skill implementation solutions by combining the methodologies and tools required to ensure the results that are required. Over 15 years of practical application experience in major support organizations around the globe build a strong reference base - serving as an accelerator for your solution.Getting your company the results in context of process improvement projects (for example Kepner-Tregoe) or just skills in troubleshooting for technical environments and Change Management.
  • Sim4People Aps
    Partner
    Sim4People Aps Apr 2016 - Present
  • Sim4People Aps
    Master Instructor
    Sim4People Aps Apr 2016 - Present
  • Kepner-Tregoe
    Senior Consultant / Manager Channelpartner Emea
    Kepner-Tregoe Jan 2012 - Mar 2016
    Emea, United States Of America And Apac
    Implementation Lead for complex client enagegements / solutionsDriving Transformation Projects to resultsSupporting Cultural Change Initiatives to implement team based troubleshooting for Cloud environmentsHighseverity Incident Management procedure design and implementation with proven track record in Leading Technology OrganizationsCritical Incident facilitation skillsImproving cross functional collaboration and documentation. Multi-national and local clients EMEA. Manager for all activities related to Channelpartner activities in EMEA
  • Kepner-Tregoe
    Practice Leader Service Excellence Emea
    Kepner-Tregoe Sep 2009 - Dec 2011
    Emea, United States Of America And Apac
    Sales and Project lead for Service Excellence EMEATransformation Projects / Cultural Change Initiatives to install the KT Clear thinking framework to drive high performance troubleshooting in Incident and Problem Management.Implementation of High Severity Incident Management / Major Incident management in leading technology customers in EMEAImproving cross functional collaboration and documentation. Multi-national and local clients EMEA.
  • Kepner-Tregoe
    Global Relationship Manager - Service Excellence
    Kepner-Tregoe Sep 2006 - Aug 2009
    Key Account management and leading global and regional implementations of KT Service Excellence principles in organisations.
  • Kepner-Tregoe
    Cosultant Solution Design And Delivery
    Kepner-Tregoe Jan 2006 - Sep 2006
    Emea And United States Of America
    Implementation of high performance troubleshooting in Incident and Problem Management organizations. Improving TTR, FTFR and Customer Satisfaction performance indicators.
  • Kepner-Tregoe
    Senior Associate - Solution Design And Delivery
    Kepner-Tregoe Jan 2004 - Dec 2005
    Trainer for Technical TroubleshootingProject Management (PMI)Problem Solving and Decision MakingEngineering the Performance SystemEnglish and German
  • Burberg-Eicker
    Assistant To Management
    Burberg-Eicker Jan 2002 - Jul 2003
    Procurement and process optimization

Stefan Brahmer Skills

Simulations Major Incident Management Incident Management Gamification Behavior Change Coaching Client Relations Business Process Improvement Management Consulting Itil Strategy Change Management Management Consulting Project Management Problem Analysis Training Leadership Development Cross Functional Team Leadership Leadership Business Transformation Process Improvement Business Strategy It Service Management Performance Improvement Project Portfolio Management Problem Management Program Management Operational Excellence Organizational Development Business Process It Outsourcing Telecommunications Outsourcing Cloud Computing Service Delivery It Management It Strategy Sales Problem Solving Kepner Tregoe

Stefan Brahmer Education Details

Frequently Asked Questions about Stefan Brahmer

What company does Stefan Brahmer work for?

Stefan Brahmer works for Sim4people Aps

What is Stefan Brahmer's role at the current company?

Stefan Brahmer's current role is Head of Sales and Senior Solution Architect for Troubleshooting Excellence implementation projects.

What is Stefan Brahmer's email address?

Stefan Brahmer's email address is sb****@****goe.com

What schools did Stefan Brahmer attend?

Stefan Brahmer attended Ruhr-Universität Bochum, Cimba - Consortium Institute Of Management & Business Analysis.

What are some of Stefan Brahmer's interests?

Stefan Brahmer has interest in Travelling, Creating Solutions Of Any Kind, Languages, Reading.

What skills is Stefan Brahmer known for?

Stefan Brahmer has skills like Simulations, Major Incident Management, Incident Management, Gamification, Behavior Change, Coaching, Client Relations, Business Process Improvement, Management Consulting, Itil, Strategy, Change Management.

Who are Stefan Brahmer's colleagues?

Stefan Brahmer's colleagues are Andreas Solvang Fejfer.

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