🌟 Stefan Bruns work email
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🌟 Stefan Bruns personal email
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Our focus is on B2B and we work with leaders and professionals of companies in the tourism, MICE, Events, leisure and hospitality industries. ⁉ Seeking a reliable DMC 🙋🏼♂️with a focus on personalized service and memorable travel experiences for your customers in Thailand 🚀🚜? ⁉ Looking for a travel expert who consistently delivers professional interactions ✒️ and high-quality service tailored to your needs 👍?⁉ Need a travel partner that adapts to changing client demands and unforeseen circumstances, providing alternative solutions when required 😊?The tourism industry is booming, and many agents are searching for dependable partners offering comprehensive reservation and operation services at the destination. Navigating limited resources and finding insider knowledge can be challenging for travel companies seeking the ideal partner for their clients.My team and I are here to support you:🎯 Crafting tailor-made programs for your requests with a designated contact person 🎯 Providing expert assistance for leisure, group, and MICE arrangements 🎯 Ensuring 24/7, 365-day care for your customers in ThailandEstablished in 1957, Diethelm Travel is one of Thailand's oldest travel companies. During the challenging last two years, our company retained our dedicated employees, and now our experienced team is ready to support you in the world of travel. Our advanced reservation system offers dynamic pricing for accommodations. We hold one of the highest liability insurance policies in the Thai industry and offer exclusive, spacious minibuses for enjoyable transportation.Aiming to "bring West and East together," a former supervisor praised my achievements:"His deep knowledge of the tourism industry and experience translating Western ideas into workable Asian action plans (and vice-versa) are invaluable assets. His sales & marketing efforts have acquired new clients and maintained long-term relationships."IF YOU WANT TO: 🎯 Explore unique travel ideas for your clients 😎🎯 Discover how our partners benefit from our expertise 💪🎯 Organize exclusive luxury programs featuring experiences not found on online platforms 👀👉 Send me a direct message here on LinkedIn and have a chat🆓.
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Co-FounderCotapult Pte LtdSingapore
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General Manager ThailandDth Travel Apr 2023 - PresentBangkok, Bangkok City, Th🌟 Meet your travel expert with exceptional communication skills, in-depth Thailand destination knowledge, and proven strong leadership! Get ready to embark on extraordinary journeys and experience unparalleled service as we explore the Land of Smiles together! ✨ -
Co-FounderCotapult Pte Ltd Mar 2021 - PresentI support companies in the tourism and hospitality industry to optimise their sales and marketing strategy, I work with my clients to develop concepts to automate existing processes to increase efficiency. I conduct sales training courses for the sales forces.
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Deputy Managing DirectorAsian Trails Sep 2016 - Mar 2021Bangkok, ThDeliver leadership and direction for strategic planning, operational excellence, quality customer service, and team leadership, ensuring sustainable business growth. Enjoy working with over 175 staff members across Bangkok, Koh Samui, Phuket, Khao Lak, and Krabi. Streamline end-to-end operations by rolling out best practices. Identify competency-gap issues and execute training sessions for staff members to improve communication with agents. Develop and deploy SOPs for sales and operation departments, ensuring adherence to regulatory requirements.● Created a working environment characterised by mutual respect, taking responsibility, providing excellent service to clients, and giving team members opportunities to improve their skills. Led and supported cross-functional teams, exceeding sales, marketing, and administration objectives.● Leveraged substantial industry exposure to lead the communication with decision-makers of key agents.● Boosted sales channel's productivity and operational efficiency through practical training tools.● Met customer satisfaction by aligning the new product development process with end-user requirements.● Maintained strict compliance with health and safety standards through regular evaluation with suppliers. -
Group Product DirectorDestination Asia Apr 2015 - Aug 2016Bangkok, Bangkok, ThDirected a wide range of functions, including social media management, strategic planning, marketing material creation, and customer service. Built, improved, and maintained the organization's online presence by restructuring social media based on an effective strategic action plan.● Boosted customer engagement and generated new sales leads by developing creative marketing material, including brochures for 11 countries.● Triggered significant increase in market share by devising customer-centric group product strategy for MICE, Leisure, and Cruise markets.● Recognized as a subject matter expert; aligned 'Optional Tours' product strategy with consumer preferences. -
Director SalesTourasia Roemer Ag Jul 2009 - Apr 2015Wallisellen, Zürich, ChManaged high-volume portfolio of private clients; maximized customer satisfaction levels by proactively addressing queries and resolving complex complaints. Ensured clients' positive travel experience by presenting tailor-made, bespoke travel proposals in response to customers' requirements. Established positive work relations with Tourasia's other destination management companies across the South-East Asia region.● Commended by executives for exceptional performance, securing over a 7 % increase in profitability annually.● Guaranteed seamless running of operations by creating cost-effective budgets.● Increased traffic on the website and improved brand awareness by building a new website with a reformed format, booking tools for clients, and user-friendliness. -
Retail ManagerSwarovski Jan 2002 - Jun 2009Männedorf, ChManaged the ‘Retail Operations Support’ team, primarily evaluating, then setting up new retail stores by forecasting the expected product order, hiring staff, and providing relevant visual merchandising. Implemented a retail calendar system whereby certain promotions were displayed in accordance with the particular season of the year, plus corresponding visual merchandising activities in the retail stores. Responsibility for the supply and stock management of retail stores across Switzerland, Scandinavia and Eastern Europe, planning ahead and reducing the possibility of a shortage of inventory. Organised training courses for the sales consultants and contributed in the ‘Train-the-Trainer’ courses for the Swarovski Sales Force, giving advice and guidance where necessary. Controlled the evaluation of mystery shopping reports and participated in performance assessments across each retail store, identifying where improvements could be made.
🌟 Stefan Bruns Skills
🌟 Stefan Bruns Education Details
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Psb AcademyGlobal Business -
Sib Swiss Institute For Business AdministrationGeneral
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Hotel- Und Touristikfaschule ChurCommercial Apprenticeship
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Mind Kinesis Value Investing AcademyFinancial Investments
Frequently Asked Questions about 🌟 Stefan Bruns
What company does 🌟 Stefan Bruns work for?
🌟 Stefan Bruns works for Cotapult Pte Ltd
What is 🌟 Stefan Bruns's role at the current company?
🌟 Stefan Bruns's current role is Co-Founder.
What is 🌟 Stefan Bruns's email address?
🌟 Stefan Bruns's email address is st****@****ail.com
What schools did 🌟 Stefan Bruns attend?
🌟 Stefan Bruns attended Psb Academy, Sib Swiss Institute For Business Administration, Hotel- Und Touristikfaschule Chur, Mind Kinesis Value Investing Academy.
What skills is 🌟 Stefan Bruns known for?
🌟 Stefan Bruns has skills like Einzelhandel, Tourismus, Tourism, Tour Operators, Direct Sales, International Sales, Social Media, Retail Marketing, Retail, Employee Training, Consulting, Coaching Staff.
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