Stefan Diasti Email & Phone Number

Houston, Texas, Us

Houston, Tx, Us

• Led the product development, patient services and customer care teams in providing over 300,000 diagnostic testing and telemedicine services each year, with 98% customer satisfaction• Designed and launched a new brand and robust web-based platform in less than 90 days, creating the first category expansion in the company's history• Identified, contracted and brought to market new laboratory partners to introduce at-home testing kits and breakthrough specialty diagnostic testing to patients

Arlington, Va, Us

• Executive sponsor of 2 additional health plan client implementations, adding over 300,000 managed lives• Implemented 3 consolidated vendor service contracts, improving scale, margins and service levels for the company, and its clients• Effectively restructured the team design to bring operational efficiencies, and develop a career roadmap

Arlington, Va, Us

• Ensured accurate and expedient processing of all eligibility transactions for nearly 1 million Medicaid and commercial members across 20 health plan clients, while meeting all requirements set by state and federal regulators• Sponsored and implemented multiple Total Quality Management (TQM) projects, improving accuracy and efficiency• Oversaw 3 new health plan client implementations including requirements gathering, build, testing and go-live• Mentored, led and developed a team of more than 60 employees across three office locations• Developed technical acumen and expertise among the team to better enable process optimization, issue resolution and effective partnering with IT and platform teams• Managed the department budget, including identifying and implementing cost savings opportunities

Us

• Led the establishment and management of Valence Health India Private Limited (Pune), including all aspects of planning, operations, hiring and integration with our Health Plan Services, Population Health and Advisory Services businesses

Us

• Developed corporate and business unit level strategies to identify, develop and launch new products and services that support continued growth, while enabling client success in value-based care• Designed, launched and managed 2 new population health products• Established 3 strategic partnerships with leading healthcare IT vendors to enhance product and service offerings• Consulted an accountable care organization on Medicare reporting, achieving $6M in first year shared savings• Improved sales effectiveness and product design by conducting the first comprehensive competitive assessment of more than 40 population health vendors, including a repository for retaining and accessing intelligence• Recruited, trained and managed a Summer Intern to support the launch of a new product partnership

Dublin, Oh, Us

• Delivered top and bottom line growth across $155M in global business for three medical device portfolios by defining the market strategy, including product offering, pricing, positioning, distribution and promotion• Acted as the key liaison between product marketing, manufacturing, engineering, sales and end customers• Trained and assisted over 300 sales reps in customer-facing activities such as evaluations and trade shows• Managed relationships, product quality, demand forecasts and cost across six suppliers around the world• Ensured consistent pricing and profitability for all product lines, customers and market segments• Developed new marketing literature and package design to align with branding strategies• Supported product registration, launch, distribution and customer service for all international markets

Dublin, Oh, Us

EMERGE: Leadership Development Program GraduateSupported a team of 17 Surgical Product Managers and Executives in strategy and market research relevant to each of their product categories including:• Monthly and quarterly market reporting to provide insight into specific product, manufacturer, distributor and customer trends and opportunities• Competitive intelligence research for information on new product areas and to foster growth in existing categories• Ad-hoc financial reporting to ensure consistent pricing and profitability across product lines, customers and market segments• Sales force targeting to direct our sales representatives to customers with the highest conversion opportunities• Assistance in new product launches, including: sales demand forecasting, literature and web design and customer opportunity reporting • On-site customer visits to assist our sales force during product evaluations• Pricing and cross-reference analysis to position ourselves for successful group purchasing organization (GPO) wins• Manufacturing site visits and close interaction with R&D team to identify value improvement opportunities in the manufacturing process to maintain a competitive cost position• International market analysis to identify areas of entry and expansion

Dublin, Oh, Us

EMERGE: Leadership Development Program• Created a process for the first monthly dashboard to develop 10 key performance indicators• Assisted in the development of a restructuring plan for the future state of IMBI• Tracking progress of report development and defects for a portfolio of 24 Pharmaceutical projects• Analyzing over 100 monthly support tickets to identify trends and implement recommendations• Conducting labor analysis to ensure the team has the proper resources to meet SLAs• Reporting analysis and innovative recommendations monthly to C-level management

Dublin, Oh, Us

EMERGE: Leadership Development Program• Created a detailed cost transparency model for enhanced allocation of a ~$400 million budget• Determined key strategic metrics for the IT annual budget review and monthly scorecard publication • Presented updated allocation methods and metrics to Manager, Director, Vice President, and CIO level• Developed benchmark data to drive performance against 5 major competitors in similar markets• Assisted in compiling a balanced scorecard for a consolidated Executive view of the IT organization• Expanded enhanced allocation model to 9 international business entities for appropriate tax allocation• Formed and managed a competitive analysis team to better understand our competitive landscape• Supported IT client satisfaction through survey creation, distribution, and analysis

• Responsible for managing the operations of CosmicSmile.com, an online source for personal dental care products• Worked with suppliers to manage private-branded merchandise and inventory demands• Negotiated distributor and e-commerce partnerships to increase brand presence and sales• Developed brand marketing including online and print advertising, affiliate program and product design

Dublin, Oh, Us

• Developed new Excel workbooks for easier budget tracking across $30+ million in projects• Analyzed business applications for retirement during the Medical Business Transformation• Prepared weekly status reports and communications for the Application Retirement Team• Created a new Portfolio and Program Management SharePoint site for easier team collaboration• Selected from a pool of 90 interns to join full-time in the Leadership Development Program

Master Of Business Administration (M.B.A.), Marketing

Bachelor Of Science (B.S.), Management, Health Systems Administration, Criminal Justice