Stefanee B. Email & Phone Number

Minneapolis, Minnesota, United States

• Lead Technology Business Systems Consultant implementing a one stop Compliance portal for Wells Fargo employees.
• Partner with the Product Owner to work with business partners and initiative owners to understand the end user’s needs and pain points to define the requirements for User stories for agile development.
• Participating in Prioritization & Planning, Feature Refinement, coordinating with Product Owners to ensure alignment; writing acceptance criteria for approval by the Product Owners
• Create ad hoc reports for Product Owner on Compliance site usage and metrics.

Agoura Hills, California, United States

• Validate requirements, perform analysis, design, documentation and support for assigned projects assisting Stakeholders in Marketing, Finance, Support and Acquisitions.
• Partner with multiple technical implementation teams and support staff for internal Service-Now deployments, vendor coordination and technical architecture collaborations.
• Intricately involved in all phases of the SDLC, customer interactions, requirements gathering, application design, development, testing, maintenance and enhancements.
• Built relationships with multiple cross-functional partners and customers, providing timely support and guidance as needed.
• Serve as the primary liaison between product/applications and business partners.
• Partnered with Marketing team to elicit RFI’s for technical evaluations and product demos for selecting the new Intranet Partner.

Eden Prairie

• Customer Data Services (CDS) team lead responsible for the migration of customer data from Legacy to new Enterprise Level Customer profile.
• Played role of business analyst, delivery manager and scrum master for the engineering team of 4-7 developers.
• Performed production issue triage as needed, delegated issues out to team members based on area of expertise and availability/priority.
• CDS was the go to team for Compliance, Legal and Data Governance concerning customer level data, provided stories or larger work product turn around depending on size of request.
• Provided project life cycle work for above teams as well as the deployment of the California Consumer Privacy Act (CCPA); implemented CCPA with ability to scale for other states to follow.

Eden Prairie, MN

• Lead triage effort for multiple business units; research data & process issues between and within multiple systems.
• Create user scenarios; work closely with the Product Owners on priority, scalability and influencing the ranking of issues with senior leadership.
• Gained Business confidence to solely conduct user acceptance testing on our rolling release schedule of the Legacy system.
• Responsible for custom modifications to our Salesforce CRM instance, maintaining the environment and quickly enhancing the tool when needed.
• Prioritize and communicate effectively in an agile product development environment; constantly creating cross functional partnerships in a co-located environment.
• Develop the skill sets and leadership potential of team members. Provide assignments to team members to grow their technical and business acumen.

Retail ClientLead analysis effort for the next application release of the Products API for the Client. Within an Agile environment, I gathered all requirements for multiple back end systems so the next version of the API would have more robust data, improved speed and enhanced usability.Responsible for all data mapping to move from the Legacy system to the.

• Executed detailed organizational assessment and implementation planning activities in support of a major enterprise-wide process standardization of 289 stand-alone business applications.
• Collaborated with SMEs and Business Consultants to identify, analyze, and plan for the end-to-end impacts of establishing logical Application Domain Groupings throughout the Stores Development organization.
• POS Usability and Training Program
• Directed a 12 member multi-disciplinary project team in the full scale enhancement of the POS interface to improve user experience, reliability, and streamline defect/error reporting with new screen identification.
• Gathered requirements, consulted with business units, created use cases, and activity diagrams detailing the IT methodology, engagements, standards, resources, risk, and status.Texas Women, Infant and Children (WIC).
• Led testing phases for the introduction of the Texas WIC EBT Card into the POS application; oversaw project scope, specifications documents, and UAT/user acceptance testing.

• Williams-Sonoma Project—Retek Client (now Oracle)
• Conducted readiness assessment activities to facilitate organizational adoption of additional functionality and performance enhancements for Retek Customer Order Management product.
• Developed and documented test strategy, reported, tracked, and monitored defects, liaised between Clients and Developers, and provided input in requirements, timelines, and technical design review meetings.
• Investigated defect reports from production support and isolated their causes. Created ad-hoc and weekly reporting of defect velocity, functional development accuracy and outstanding issues.Best Buy Project—Retek.
• Designed a customized RMS/Retek’s Merchandising System, utilized C, C++, SQL+, and PL/SQL to integrate functional business requirements for shipping, receiving, inventory, pricing and stock counts.
• Tested and fine-tuned system errors and managed the reporting interface, ensuring accurate translation of technical specifications into business objectives integral to organizational readiness initiatives.