Alin Stefanescu Email and Phone Number
Alin Stefanescu work email
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Alin Stefanescu personal email
Strongly customer service and loyalty oriented with extensive experience with resolving escalated customer complaints and issues but also with implementing organizational culture at a higher level, uplifting customer service, and changing team mindset. Strong interpersonal skills and business-wise empathy as well as training and coaching skills for customer loyalty and sales.
Dertour.Ro
View- Website:
- dertouristik.com
- Employees:
- 89
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Sales Operations Manager And TrainerDertour.RoBrașov, Bv, Ro -
Sales Operations ManagerDertour.Ro Sep 2023 - PresentBraşov, Romania -
TrainerDertour.Ro Sep 2023 - PresentBraşov, Romania -
Quality Assurance ManagerKarpaten Turism Mar 2023 - Aug 2023Braşov, Romania -
Event ManagerRockstadt Apr 2019 - Dec 2022Braşov, RomâniaPlanning, producing, and promoting events for Rockstadt, Kruhnen Musik Halle and Rockstadt Extreme Fest
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Area Sales Manager (Transylvania)Tui Travelcenter Sep 2011 - Apr 2019Județul Brașov, România• Setting sales objectives and budgets for the area and very point of sales• Implementing and tracking the achievement of sales objectives and taking action to combat the risk of not meeting the objectives• Periodic reporting of sales evolution and proposing measures to increase sales• Identifying new opportunities for business development both financially (an increase in sales) and as expansion in the territory (opening of new sale points)• Providing permanent support for the… Show more • Setting sales objectives and budgets for the area and very point of sales• Implementing and tracking the achievement of sales objectives and taking action to combat the risk of not meeting the objectives• Periodic reporting of sales evolution and proposing measures to increase sales• Identifying new opportunities for business development both financially (an increase in sales) and as expansion in the territory (opening of new sale points)• Providing permanent support for the team but also for the other departments involved• Tracking the cashing for the sold products and services• Implementation of company strategies regarding products, services, advertising, and image• Periodic evaluation of employees by means of KPI/BSC including incentives• Implementation of the organizational culture based on service excellence• Recruiting, hiring, training, and assessing new employees• Managing customers and customers services, including the management of possible customer complaints• Identifying new corporate partners for contracting• Constantly proposing improvements in work processes and systems Show less -
Area Sales Manager (Transylvania)Eurolines Romania Aug 2010 - Sep 2011Braşov, Romania• Setting sales objectives and budgets for the area and very point of sales• Implementing and tracking the achievement of sales objectives and taking action to combat the risk of not meeting the objectives• Periodic reporting of sales evolution and proposing measures to increase sales• Identifying new opportunities for business development both financially (an increase in sales) and as expansion in the territory (opening of new sale points)• Providing permanent support for the… Show more • Setting sales objectives and budgets for the area and very point of sales• Implementing and tracking the achievement of sales objectives and taking action to combat the risk of not meeting the objectives• Periodic reporting of sales evolution and proposing measures to increase sales• Identifying new opportunities for business development both financially (an increase in sales) and as expansion in the territory (opening of new sale points)• Providing permanent support for the team but also for the other departments involved• Tracking the cashing for the sold products and services• Implementation of company strategies regarding products, services, advertising, and image• Periodic evaluation of employees by means of KPI/BSC including incentives• Recruiting, hiring, training, and assessing new employees• Managing customers and customers services, including the management of possible customer complaints• Identifying new corporate partners for contracting• Constantly proposing improvements in work processes and systems• Setting up the sales plan for the company's commercial partners and tracking their fulfillment, offering support to partners, tracking the cashing for contracted products and services, periodic reporting, and management of the partners' incentives• Identifying new commercial partners for contracting Show less -
Area Sales Manager (Banat)Eurolines Romania Aug 2009 - Aug 2010Braşov, Romania• Setting sales objectives and budgets for the area and very point of sales• Implementing and tracking the achievement of sales objectives and taking action to combat the risk of not meeting the objectives• Periodic reporting of sales evolution and proposing measures to increase sales• Identifying new opportunities for business development both financially (an increase in sales) and as expansion in the territory (opening of new sale points)• Providing permanent support for the… Show more • Setting sales objectives and budgets for the area and very point of sales• Implementing and tracking the achievement of sales objectives and taking action to combat the risk of not meeting the objectives• Periodic reporting of sales evolution and proposing measures to increase sales• Identifying new opportunities for business development both financially (an increase in sales) and as expansion in the territory (opening of new sale points)• Providing permanent support for the team but also for the other departments involved• Tracking the cashing for the sold products and services• Implementation of company strategies regarding products, services, advertising, and image• Periodic evaluation of employees by means of KPI/BSC including incentives• Recruiting, hiring, training, and assessing new employees• Managing customers and customers services, including the management of possible customer complaints• Identifying new corporate partners for contracting• Constantly proposing improvements in work processes and systems• Setting up the sales plan for the company's commercial partners and tracking their fulfillment, offering support to partners, tracking the cashing for contracted products and services, periodic reporting, and management of the partners' incentives• Identifying new commercial partners for contracting Show less -
Area Sales Manager (Moldova)Eurolines Romania May 2006 - Aug 2009Braşov, Romania• Setting sales objectives and budgets for the area and very point of sales• Implementing and tracking the achievement of sales objectives and taking action to combat the risk of not meeting the objectives• Periodic reporting of sales evolution and proposing measures to increase sales• Identifying new opportunities for business development both financially (an increase in sales) and as expansion in the territory (opening of new sale points)• Providing permanent support for the… Show more • Setting sales objectives and budgets for the area and very point of sales• Implementing and tracking the achievement of sales objectives and taking action to combat the risk of not meeting the objectives• Periodic reporting of sales evolution and proposing measures to increase sales• Identifying new opportunities for business development both financially (an increase in sales) and as expansion in the territory (opening of new sale points)• Providing permanent support for the team but also for the other departments involved• Tracking the cashing for the sold products and services• Implementation of company strategies regarding products, services, advertising, and image• Periodic evaluation of employees by means of KPI/BSC including incentives• Recruiting, hiring, training, and assessing new employees• Managing customers and customers services, including the management of possible customer complaints• Identifying new corporate partners for contracting• Constantly proposing improvements in work processes and systems• Setting up the sales plan for the company's commercial partners and tracking their fulfillment, offering support to partners, tracking the cashing for contracted products and services, periodic reporting, and management of the partners' incentives• Identifying new commercial partners for contracting Show less -
Area Sales Manager (Transylvania)Eurolines Romania May 2004 - May 2006Braşov, Romania• Setting sales objectives and budgets for the area and very point of sales• Implementing and tracking the achievement of sales objectives and taking action to combat the risk of not meeting the objectives• Periodic reporting of sales evolution and proposing measures to increase sales• Identifying new opportunities for business development both financially (an increase in sales) and as expansion in the territory (opening of new sale points)• Providing permanent support for the… Show more • Setting sales objectives and budgets for the area and very point of sales• Implementing and tracking the achievement of sales objectives and taking action to combat the risk of not meeting the objectives• Periodic reporting of sales evolution and proposing measures to increase sales• Identifying new opportunities for business development both financially (an increase in sales) and as expansion in the territory (opening of new sale points)• Providing permanent support for the team but also for the other departments involved• Tracking the cashing for the sold products and services• Implementation of company strategies regarding products, services, advertising, and image• Periodic evaluation of employees by means of KPI/BSC including incentives• Recruiting, hiring, training, and assessing new employees• Managing customers and customers services, including the management of possible customer complaints• Identifying new corporate partners for contracting• Constantly proposing improvements in work processes and systems• Setting up the sales plan for the company's commercial partners and tracking their fulfillment, offering support to partners, tracking the cashing for contracted products and services, periodic reporting, and management of the partners' incentives• Identifying new commercial partners for contracting Show less -
Assistant Sales ManagerEurolines Romania Feb 2002 - May 2004BucurestiPartners contracting managementNational tourism agencies coordination (sales, human resources, reports and analysis) -
Reservations ManagerEurolines Romania Feb 2002 - May 2004Bucharest, RomaniaReservations Department CoordinatorReservations digital platform development -
Customer Care ManagerEurolines Romania Feb 2002 - May 2004Bucharest, RomaniaComplaints Department Manager -
Tax ManagerEurolines Romania Feb 2002 - May 2004Bucharest, RomaniaTax Free Product Manager -
Bus Network Planning ManagerEurolines Romania Feb 2002 - May 2004Bucharest, RomaniaBus Network Planning Manager -
Travel AgentEurolines Romania Oct 1999 - Jan 2002BrasovSelling and promoting company's touristic products and services
Alin Stefanescu Education Details
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Universitatea Babes Bolyai Cluj-NapocaTourism And Travel Services Management -
Colegiul National UnireaRomanian & English
Frequently Asked Questions about Alin Stefanescu
What company does Alin Stefanescu work for?
Alin Stefanescu works for Dertour.ro
What is Alin Stefanescu's role at the current company?
Alin Stefanescu's current role is Sales Operations Manager and Trainer.
What is Alin Stefanescu's email address?
Alin Stefanescu's email address is al****@****ines.ro
What schools did Alin Stefanescu attend?
Alin Stefanescu attended Universitatea Babes Bolyai Cluj-Napoca, Colegiul National Unirea.
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Alin Stefanescu
Bucharest
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