Alin Stefanescu

Alin Stefanescu Email and Phone Number

Sales Operations Manager and Trainer @ Dertour.ro
Brașov, BV, RO
Alin Stefanescu's Location
Braşov, Braşov, Romania, Romania
Alin Stefanescu's Contact Details

Alin Stefanescu work email

Alin Stefanescu personal email

n/a
About Alin Stefanescu

Strongly customer service and loyalty oriented with extensive experience with resolving escalated customer complaints and issues but also with implementing organizational culture at a higher level, uplifting customer service, and changing team mindset. Strong interpersonal skills and business-wise empathy as well as training and coaching skills for customer loyalty and sales.

Alin Stefanescu's Current Company Details
Dertour.ro

Dertour.Ro

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Sales Operations Manager and Trainer
Brașov, BV, RO
Website:
dertouristik.com
Employees:
89
Alin Stefanescu Work Experience Details
  • Dertour.Ro
    Sales Operations Manager And Trainer
    Dertour.Ro
    Brașov, Bv, Ro
  • Dertour.Ro
    Sales Operations Manager
    Dertour.Ro Sep 2023 - Present
    Braşov, Romania
  • Dertour.Ro
    Trainer
    Dertour.Ro Sep 2023 - Present
    Braşov, Romania
  • Karpaten Turism
    Quality Assurance Manager
    Karpaten Turism Mar 2023 - Aug 2023
    Braşov, Romania
  • Rockstadt
    Event Manager
    Rockstadt Apr 2019 - Dec 2022
    Braşov, România
    Planning, producing, and promoting events for Rockstadt, Kruhnen Musik Halle and Rockstadt Extreme Fest
  • Tui Travelcenter
    Area Sales Manager (Transylvania)
    Tui Travelcenter Sep 2011 - Apr 2019
    Județul Brașov, România
    • Setting sales objectives and budgets for the area and very point of sales• Implementing and tracking the achievement of sales objectives and taking action to combat the risk of not meeting the objectives• Periodic reporting of sales evolution and proposing measures to increase sales• Identifying new opportunities for business development both financially (an increase in sales) and as expansion in the territory (opening of new sale points)• Providing permanent support for the… Show more • Setting sales objectives and budgets for the area and very point of sales• Implementing and tracking the achievement of sales objectives and taking action to combat the risk of not meeting the objectives• Periodic reporting of sales evolution and proposing measures to increase sales• Identifying new opportunities for business development both financially (an increase in sales) and as expansion in the territory (opening of new sale points)• Providing permanent support for the team but also for the other departments involved• Tracking the cashing for the sold products and services• Implementation of company strategies regarding products, services, advertising, and image• Periodic evaluation of employees by means of KPI/BSC including incentives• Implementation of the organizational culture based on service excellence• Recruiting, hiring, training, and assessing new employees• Managing customers and customers services, including the management of possible customer complaints• Identifying new corporate partners for contracting• Constantly proposing improvements in work processes and systems Show less
  • Eurolines Romania
    Area Sales Manager (Transylvania)
    Eurolines Romania Aug 2010 - Sep 2011
    Braşov, Romania
    • Setting sales objectives and budgets for the area and very point of sales• Implementing and tracking the achievement of sales objectives and taking action to combat the risk of not meeting the objectives• Periodic reporting of sales evolution and proposing measures to increase sales• Identifying new opportunities for business development both financially (an increase in sales) and as expansion in the territory (opening of new sale points)• Providing permanent support for the… Show more • Setting sales objectives and budgets for the area and very point of sales• Implementing and tracking the achievement of sales objectives and taking action to combat the risk of not meeting the objectives• Periodic reporting of sales evolution and proposing measures to increase sales• Identifying new opportunities for business development both financially (an increase in sales) and as expansion in the territory (opening of new sale points)• Providing permanent support for the team but also for the other departments involved• Tracking the cashing for the sold products and services• Implementation of company strategies regarding products, services, advertising, and image• Periodic evaluation of employees by means of KPI/BSC including incentives• Recruiting, hiring, training, and assessing new employees• Managing customers and customers services, including the management of possible customer complaints• Identifying new corporate partners for contracting• Constantly proposing improvements in work processes and systems• Setting up the sales plan for the company's commercial partners and tracking their fulfillment, offering support to partners, tracking the cashing for contracted products and services, periodic reporting, and management of the partners' incentives• Identifying new commercial partners for contracting Show less
  • Eurolines Romania
    Area Sales Manager (Banat)
    Eurolines Romania Aug 2009 - Aug 2010
    Braşov, Romania
    • Setting sales objectives and budgets for the area and very point of sales• Implementing and tracking the achievement of sales objectives and taking action to combat the risk of not meeting the objectives• Periodic reporting of sales evolution and proposing measures to increase sales• Identifying new opportunities for business development both financially (an increase in sales) and as expansion in the territory (opening of new sale points)• Providing permanent support for the… Show more • Setting sales objectives and budgets for the area and very point of sales• Implementing and tracking the achievement of sales objectives and taking action to combat the risk of not meeting the objectives• Periodic reporting of sales evolution and proposing measures to increase sales• Identifying new opportunities for business development both financially (an increase in sales) and as expansion in the territory (opening of new sale points)• Providing permanent support for the team but also for the other departments involved• Tracking the cashing for the sold products and services• Implementation of company strategies regarding products, services, advertising, and image• Periodic evaluation of employees by means of KPI/BSC including incentives• Recruiting, hiring, training, and assessing new employees• Managing customers and customers services, including the management of possible customer complaints• Identifying new corporate partners for contracting• Constantly proposing improvements in work processes and systems• Setting up the sales plan for the company's commercial partners and tracking their fulfillment, offering support to partners, tracking the cashing for contracted products and services, periodic reporting, and management of the partners' incentives• Identifying new commercial partners for contracting Show less
  • Eurolines Romania
    Area Sales Manager (Moldova)
    Eurolines Romania May 2006 - Aug 2009
    Braşov, Romania
    • Setting sales objectives and budgets for the area and very point of sales• Implementing and tracking the achievement of sales objectives and taking action to combat the risk of not meeting the objectives• Periodic reporting of sales evolution and proposing measures to increase sales• Identifying new opportunities for business development both financially (an increase in sales) and as expansion in the territory (opening of new sale points)• Providing permanent support for the… Show more • Setting sales objectives and budgets for the area and very point of sales• Implementing and tracking the achievement of sales objectives and taking action to combat the risk of not meeting the objectives• Periodic reporting of sales evolution and proposing measures to increase sales• Identifying new opportunities for business development both financially (an increase in sales) and as expansion in the territory (opening of new sale points)• Providing permanent support for the team but also for the other departments involved• Tracking the cashing for the sold products and services• Implementation of company strategies regarding products, services, advertising, and image• Periodic evaluation of employees by means of KPI/BSC including incentives• Recruiting, hiring, training, and assessing new employees• Managing customers and customers services, including the management of possible customer complaints• Identifying new corporate partners for contracting• Constantly proposing improvements in work processes and systems• Setting up the sales plan for the company's commercial partners and tracking their fulfillment, offering support to partners, tracking the cashing for contracted products and services, periodic reporting, and management of the partners' incentives• Identifying new commercial partners for contracting Show less
  • Eurolines Romania
    Area Sales Manager (Transylvania)
    Eurolines Romania May 2004 - May 2006
    Braşov, Romania
    • Setting sales objectives and budgets for the area and very point of sales• Implementing and tracking the achievement of sales objectives and taking action to combat the risk of not meeting the objectives• Periodic reporting of sales evolution and proposing measures to increase sales• Identifying new opportunities for business development both financially (an increase in sales) and as expansion in the territory (opening of new sale points)• Providing permanent support for the… Show more • Setting sales objectives and budgets for the area and very point of sales• Implementing and tracking the achievement of sales objectives and taking action to combat the risk of not meeting the objectives• Periodic reporting of sales evolution and proposing measures to increase sales• Identifying new opportunities for business development both financially (an increase in sales) and as expansion in the territory (opening of new sale points)• Providing permanent support for the team but also for the other departments involved• Tracking the cashing for the sold products and services• Implementation of company strategies regarding products, services, advertising, and image• Periodic evaluation of employees by means of KPI/BSC including incentives• Recruiting, hiring, training, and assessing new employees• Managing customers and customers services, including the management of possible customer complaints• Identifying new corporate partners for contracting• Constantly proposing improvements in work processes and systems• Setting up the sales plan for the company's commercial partners and tracking their fulfillment, offering support to partners, tracking the cashing for contracted products and services, periodic reporting, and management of the partners' incentives• Identifying new commercial partners for contracting Show less
  • Eurolines Romania
    Assistant Sales Manager
    Eurolines Romania Feb 2002 - May 2004
    Bucuresti
    Partners contracting managementNational tourism agencies coordination (sales, human resources, reports and analysis)
  • Eurolines Romania
    Reservations Manager
    Eurolines Romania Feb 2002 - May 2004
    Bucharest, Romania
    Reservations Department CoordinatorReservations digital platform development
  • Eurolines Romania
    Customer Care Manager
    Eurolines Romania Feb 2002 - May 2004
    Bucharest, Romania
    Complaints Department Manager
  • Eurolines Romania
    Tax Manager
    Eurolines Romania Feb 2002 - May 2004
    Bucharest, Romania
    Tax Free Product Manager
  • Eurolines Romania
    Bus Network Planning Manager
    Eurolines Romania Feb 2002 - May 2004
    Bucharest, Romania
    Bus Network Planning Manager
  • Eurolines Romania
    Travel Agent
    Eurolines Romania Oct 1999 - Jan 2002
    Brasov
    Selling and promoting company's touristic products and services

Alin Stefanescu Education Details

  • Universitatea Babes Bolyai Cluj-Napoca
    Universitatea Babes Bolyai Cluj-Napoca
    Tourism And Travel Services Management
  • Colegiul National Unirea
    Colegiul National Unirea
    Romanian & English

Frequently Asked Questions about Alin Stefanescu

What company does Alin Stefanescu work for?

Alin Stefanescu works for Dertour.ro

What is Alin Stefanescu's role at the current company?

Alin Stefanescu's current role is Sales Operations Manager and Trainer.

What is Alin Stefanescu's email address?

Alin Stefanescu's email address is al****@****ines.ro

What schools did Alin Stefanescu attend?

Alin Stefanescu attended Universitatea Babes Bolyai Cluj-Napoca, Colegiul National Unirea.

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