Stefan Griffiths Email & Phone Number

London, England, United Kingdom

London, United Kingdom

London, United Kingdom

Extensive face-to-face and over the phone relationship building and commercial negotiating, leveraging my existing relationships to direct the account managers upon upsells, renewals and multi-year contracts. Established the company's presence in Israel, cultivating new business and media networks.

London, United Kingdom

Concentrated on expanding client affiliation through in-depth understanding of our services related to existing customers' strategy. Exceeded my revenue target 8 months into the year and had a retention rate of 93%. Administered the relationship for the company's largest clients, negotiating all sales and contracts globally and managing stakeholders locally or across departments - with the largest book of business.

London, United Kingdom

Tasked with researching potential clients/businesses through deep-dive analysis and running cold-calling campaigns across EMEA; using those conversations to understand pain-points we could leverage. Launched marketing pieces and send-outs, organised the first conferences (including content) in the Nordics and Ireland. Implemented the idea of using usage stats for campaign targets around our acquired African content. Extensive use of CRM and Excel. Success led to early promotion.

Madrid, Spain

Managed customer expectations and experiences for English speakers throughout Spain whilst also translating promotions for Spanish corporate clients and upselling on reservations, advertisements and events purchased. Recognised for achieving the highest positive feedback rating and amongst the fastest on complaint resolution.

Madrid, Spain

Provided specific, tailored English for proficient speaking professionals and firms to expand their understanding of economical and legal vocabulary, handling confidential documents before public use. Management position overseeing the launch of an English language academy for young professionals. In charge of marketing and social media (attendance increased 600% over a 5 week online and street campaign).Initiated specialised M&A vocabulary programs and successfully pitched these to Lener and CMS Legal. Clients included JP Morgan Chase and Cepsa.

Newcastle Upon Tyne, United Kingdom

Organising events for business owners to manage the merger or acquisition of their business as well as arranging private discussions with shareholders, respecting confidentiality.I achieved the highest turnout and successful business sales rate among staff, ($18 million over 3 months).

Leeds, United Kingdom

Heavily time-framed and targeted environment with highly strict data protection boundaries and audit trail process, to research from different sources around a customers entitlement to monies.Investigating, archiving and handling customer’s financial history and providing legal reasoning to decisions.

Leeds, United Kingdom

Extensive use of spreadsheets and databases to regulate profit for multiple services, dealing with payments, website administration and complaints. Sales role in a competitive, target driven environment.Regulated productivity matched against cost of staffing, alongside training and disciplining with encouragement.

New York City, Washington D.C

Ambassador leadership program (a scholarship achieved based on academic excellence) which earned American University Credit. Managed by the United Nations and Columbia/Georgetown Universities to compete with other young people in various team building and leadership challenges.