Plan, equip, man, and manage operations of the field staff, implement systems and processes to ensure smooth operations of the company. Responsible for the job cycle process and managing various product lines throughout this process. Implement and enforce the right processes and practices across the organization. Main duties include implementing strategy, improving performance, providing resources, and securing compliance. Along with mentoring the team members, find ways to increase quality of customer services and implement best practices across all levels. Accountable for managing the internal approvals process at all stages. Ultimately, remain compliant, efficient, and profitable.

- Determining the best ways to implement new services or processes in order to achieve desired results- Conducting audits to ensure compliance with federal regulations- Developing strategic plans for the company’s business services department- Overseeing the development of new services and products based on current trends in the industry- Establishing targets for productivity, quality of service, and cost control of the department’s operations- Scheduling meetings with customers to discuss their needs and preferences in order to develop long- term relationships- Reviewing and approving invoices for services provided by vendors- Developing and maintaining relationships with vendors in order to secure the best rates and services possible for the company

Responsible for ensuring all Baker Hughes Wireline services are seamlessly delivered to the clients. All activities are carried out according to the company's non-negotiable compliance guidelines and cultural pillars. Collaborating with sales/commercial teams as well as interacting with customers for assigned area to understand activity forecast. Deliver flawless execution by assigning appropriate resources in-line with the volume and complexity of forecasted activity. Ensure quality plans are in line with job cycle process. Communicate and ensure the team fully understands the contracts/quote for their assigned job portfolio to ensure BH harvest the contracts and what is owed. Full oversight of budget and P/L for the area of responsibility. Develop a team inline with competency and training programs for their respective positions and future career plans.

• Increase the efficiency and professionalism of the Service, SAI operations and SAI Call Centre. • Responsible for the overall profitability of the Sales After Installation profit center• Development of the sales revenue of chemical, water treatment, racks, service contracts, spare-parts and rental equipment.• Analyze, monitor, modernise and increase the standards of Winterhalte's Service and Service Technicians as well as those of the SAI Sales Managers.• To monitor, control and enforce Winterhalter’s Service and SAI procedures and policies within all areas of Winterhalter's responsibility• Together with the Regional Managers manage and further develop the skills of the SAI and service staff within their regions• Internal and Partner Training and monthly training plans• Professional representation of Winterhalter as a top-brand with high level of punctuality, ethics and Integrity• To implement a successful rental program for Winterhalter dishwasher machines• To help develop and launch and organize sales of Winterhalter India’s new Retail Detergent Tab project both in retail and online basis• Is responsible for the coordination of the SAI Department with the other departments and regions of Winterhalter• Reporting both weekly and monthly about the current issues and status of the SAI development

Manager for Open Hole operations for Baker Hughes Wireline services in Stavanger Norway.Coordinates and supervises activities of service or technical personnel via personnel assignments, job or project management, administration and technical support. Responsible for multiple products/services deployed in open hole operations. Typically . Monitors daily progress of job(s) or project(s). Works independently under general supervision, requiring normal guidance and review. Provides some technical guidance and work direction to field staff. Handles special projects, as assigned

Extensive experience in running open hole and cased hole wireline services for Baker Hughes. Area of experience with formation evaluation and sampling for exploration wells and development projects. These including Deep and Ultra Deep water in Brazil, Angola, Malaysia was well major development fields in Saudi Arabia and US Land/Offshore as well as recent gas discoveries in the Mediterranean. In charge of coordinating offshore crew, various materials, and equipment. Responsible client support and account management related activities and up-sales opportunities as well as data delivery and end of well reporting.