Stefan Henkel Email & Phone Number

As a Director of Marketing and Customer Service at Clear Title Agency of Arizona my focus is on not only to generate new business, but also to lead, train and enhance the sales force to be self-sufficient and successful providing superior service product knowledge and customer service to our clients.Detail-oriented with a strong abilities on problem-solving and an earned reputation for dependability, integrity, energy and professionalism.Some of my responsibilities:► generate new business / service existing accounts► follow up to ensure total customer satisfaction► set goals to increase sales / revenues / account base► maximize account penetration by building strong customer relationships

Scottsdale Arizona

Phoenix Arizona

At Sun State Title Agency of Arizona I was responsible for all marketing duties: Balancing Company accounts daily, processing accounts payables, Opening of accounts and clearing all issues on title.

Shawnee, Kansas

As a Territory Manager I cultivated an underdeveloped territory, generating sales from MRO clients in five states, building long-term business relationships.► Implemented marketing strategies and introduced new products to penetrate accounts; increased profit margins by approximately 10% per year.► Researched and prospected for new clients, communicating with purchasing agents and engineers; increased account base from 125 to 200+.► Chosen to train new all new employees on product line; conducted classroom sessions including demonstration and practical application.***Promoted to Territory Manager***Outside Sales RepresentativeAs an Outside Sales Representative I was responsible for inbound sales calls, placing and expediting orders with optimum customer service; utilized upselling techniques to increase sales.► Noted for offering personalized service, ► Troubleshooting all types of product, billing and shipping issues with conscientious follow through to resolution and total customer satisfaction.