technical and organizational professional with empathy and analytical skills. Deep understanding of ICT infrastructures and business needs. I analyze, plan, implement and understand the operational requirements.I have a broad understanding of the entire ICT infrastructure and can communicate this to decision-makers. In the past, I have led delivery organizations, guided the operation of IT, led sales discussions. It can not be, that one does not appreciate my advisory activity ..... one reason that for that ....what I do not know ...... I will learn - find out - and present it later.ITIL Foundation & Service Manager (Expert V 3)Project Knowledge: Project Management according to DIN 69900/69901also successful as an extrovert personality in Service & Solution Sales activitiesLeadership Ability >15 years Project Lead (up to 25 employees & commercial responsibility)>12 years operation – IT Responsible (Line Manager)>5 years Mandate & Service supervisionexperience with digital transformation, cloud integration, agile development