Stefan Huber Email & Phone Number

Switzerland

- Leading Pursuit excellence improvements and realizing double to triple digit improvements on all essential KPIs- Setup Partner Inclusion ecosystem to excel Services Partner integration in deals across Partner Sales, Domain Partner and Global Pursuit Partner lead roles - Design, development and landing of one pursuit tool used by 2000 Services Sales and 300 Pursuit lead in MS Services to drive a pipeline for 2.5 billion USD revenue- Continious improvement of the lead to order process, decrease cost of sales and deal velocity as well as improving customer buying satisfaction for MS Services worldwide

Switzerland

- Developing, establishing and running the ROB for 5 teams in the global Cross Domain Capabilities Organization in Microsoft Serivces to improve the operation of MS Serivces Organisation- Landing and refining improvements within the services delivery transformation of MS Services affecting 15000 people in the newly founded Enterprise Services Delivery Organization and affecting over 4 Bio USD in Revenue

Zürich Area, Switzerland

- Driving the organizational and cultural change from a local to a regional consulting delivery organization across 12 countries- Design, establish and operate a rhythm of the business for a 450 people organisation with respective underlying reporting- Establish the communication plan for the organisation and the External StakeholdersMonitor the organizational performance, flag risks and create and execute correction of error plans with relevant organisational Stakeholders- Develop and cultivate relationships with key business partners Drive continuous business process improvements for an increased performance of the consulting practice

Wallisellen, Switzerland

o Leading an Organisation of 8 Managers and 150 engineers in 4 countrieso Contributing to a Support Services revenue of 103 Mio USDo Budget responsibility of 30 Mio USD in Opexo Delivering remote and onsite support services for Microsofts biggest enterprise customerso Vendor and contingency staffing strategy developmento Leading change and land one GBS organization in Western Europeo Optimizing new organizational setup by creating people, business and ROB development planso Driving strategic projects for more remote deliveries for EMEA GBS

Switzerland

o Restructured a team of up to 150 highly skilled technical support specialists and 8 managers in 8 countries while successfully delivering on our scorecardo Contributed with my organization to a Premier Support Core Billed revenue of 145 Mio USD with a delivery margin of 45% and an enterprise customer satisfaction of 84%o Budget responsibility of 33 Mio USD in Opex with realized savings each yearo Lead the organization through the change of the new PFE strategy “Heroes to Mentors” with an employee satisfaction of 80%o Creating hiring and business development plans for Western Europe to support an organizational growth of 30% YOYo Collaborating with other PFE Area Leads in driving necessary changes for EMEA, e.g. re-establishing Readiness for EMEA, IP Development, Technical Leadership Transformationo Mentoring of engineers and managers outside Western Europeo WE PFE Area Lead Stand In

Switzerland

o Contributing to a Premier Support Core Billed revenue of up to 31 Mio USD with a delivery margin of 45%o Budget responsibility of 4.8 Mio USD in Opex with realized cost savings YOYo Delivery commitment overachieved in fiscal year 12 on 41%o Growing the team of Switzerland from 6 to 22 engineers in 3 yearso Business planning with the local Microsoft Premier Support organizations to realize delivery margin of up to 43% and a revenue growth on 30% YOY.o Personal and professional development of engineerso Hiring plan exceeded by 15%

Zürich Area, Switzerland

o Contributing to a Premier Support Core Billed revenue of up to 37 Mio USD with a delivery margin of 40%o Achieving and exceeding delivery, CPE and hiring commitmentso Budget responsibility of 5.9 Mio USD in Opexo Growing multinational and multicultural team from 8 to 27 engineers out of 5 different nations in 2 yearso Support to ramp up a new Premier Lead in Austria to meet operational targets of the Premier Support Organisationo Business planning with the local Microsoft Premier Support Organizationso Personal and professional development of engineers

Zürich Area, Switzerland

o Analyzing Customer Business Requirements and translating them into support delivery planso Growing contracts on 20% on average YOY with a customer satisfaction of 83%o Minimizing Operational Costs and downtime of MS based IT services of customerso First TAM in EMEA to sell core new strategic offerings: Proactive Monitoring with Operations Manager (70K USD) Premier Ultimate (250K USD)

Bonn Area, Germany

o Sales, mangagement and execution of IT infrastructure ProjectsProjects:- Project Collaborator Server Consolidation (150 Servers, German Ministry of Interior)- Project Collaborator Windows XP Deployment (2500 Seats, German Ministry of Interior)- Project Manager Server Virtualization (150 Servers, Bank Sal. Oppenheim)- Project Manager Windows XP Deployment (12000 clients, DaimlerChrysler)