Stefan Huber Email & Phone Number

Switzerland

- Leading Pursuit excellence improvements and realizing double to triple digit improvements on all essential KPIs- Setup Partner Inclusion ecosystem to excel Services Partner integration in deals across Partner Sales, Domain Partner and Global Pursuit Partner lead roles - Design, development and landing of one pursuit tool used by 2000 Services Sales and.

Switzerland

- Developing, establishing and running the ROB for 5 teams in the global Cross Domain Capabilities Organization in Microsoft Serivces to improve the operation of MS Serivces Organisation- Landing and refining improvements within the services delivery transformation of MS Services affecting 15000 people in the newly founded Enterprise Services Delivery.

Zürich Area, Switzerland

- Driving the organizational and cultural change from a local to a regional consulting delivery organization across 12 countries- Design, establish and operate a rhythm of the business for a 450 people organisation with respective underlying reporting- Establish the communication plan for the organisation and the External StakeholdersMonitor the.

Wallisellen, Switzerland

o Leading an Organisation of 8 Managers and 150 engineers in 4 countrieso Contributing to a Support Services revenue of 103 Mio USDo Budget responsibility of 30 Mio USD in Opexo Delivering remote and onsite support services for Microsofts biggest enterprise customerso Vendor and contingency staffing strategy developmento Leading change and land one GBS.

Switzerland

o Restructured a team of up to 150 highly skilled technical support specialists and 8 managers in 8 countries while successfully delivering on our scorecardo Contributed with my organization to a Premier Support Core Billed revenue of 145 Mio USD with a delivery margin of 45% and an enterprise customer satisfaction of 84%o Budget responsibility of 33 Mio.

Switzerland

o Contributing to a Premier Support Core Billed revenue of up to 31 Mio USD with a delivery margin of 45%o Budget responsibility of 4.8 Mio USD in Opex with realized cost savings YOYo Delivery commitment overachieved in fiscal year 12 on 41%o Growing the team of Switzerland from 6 to 22 engineers in 3 yearso Business planning with the local Microsoft.

Zürich Area, Switzerland

o Contributing to a Premier Support Core Billed revenue of up to 37 Mio USD with a delivery margin of 40%o Achieving and exceeding delivery, CPE and hiring commitmentso Budget responsibility of 5.9 Mio USD in Opexo Growing multinational and multicultural team from 8 to 27 engineers out of 5 different nations in 2 yearso Support to ramp up a new Premier.

Zürich Area, Switzerland

o Analyzing Customer Business Requirements and translating them into support delivery planso Growing contracts on 20% on average YOY with a customer satisfaction of 83%o Minimizing Operational Costs and downtime of MS based IT services of customerso First TAM in EMEA to sell core new strategic offerings: Proactive Monitoring with Operations Manager (70K.

Bonn Area, Germany

o Sales, mangagement and execution of IT infrastructure ProjectsProjects:- Project Collaborator Server Consolidation (150 Servers, German Ministry of Interior)- Project Collaborator Windows XP Deployment (2500 Seats, German Ministry of Interior)- Project Manager Server Virtualization (150 Servers, Bank Sal. Oppenheim)- Project Manager Windows XP Deployment.